Customer Service Representative

Joshua C. Allison

**** **** ***** *****, ******* Heights, Ohio 44146 567-***-**** ***********@*****.***

Qualifications/Skills

• Proficient with Microsoft Word, Excel, and PowerPoint, and Internet.

• Good team player and having good interpersonal skills.

• Hard working and detail oriented, with the ability to multi-task effectively.

• Outstanding leadership, motivation, and communication skills.

Professional Experience

Erico, Solon, OH April 2013 to July 2013

Engineer Lab Technician

• Tested weld metals, starting powder and copper welds.

• Responsible for data entry into the company’s system

Honda of America Manufacture, Maryville, OH May 2012-Nov 2012

Production worker

• Completed production targets within deadlines

• Scheduled the assembly line process

• Conducted general tasks

• Installed various car parts to different vehicles

Sears Holdings Home Improvement, Columbus, OH Oct 2010- Dec 2011

Customer Service Representative

• Made outbound calls to home owners about home improvement products.

• Set appointments for field agents to provide free estimates on the products.

Canberra, Toledo, OH July 2003- May 2005

• Responsible for the shipping/receiving of packages

• Picked packaging items off shelves

• Assisted in Loading/Unloading shippment trucks

Community Involvement/Volunteer Activities

• Member of Alpha Phi Alpha Fraternity Inc.

• Member of Boys and Girls Club of America Mentor Program.

Education

Youngstown State University, Youngstown, OH August 2006 to May 2009

References Furnished Upon Request

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