Customer Service Sales
Resume:
*************@*****.***
Miguel Lyons
OBJECTIVE
To obtain a challenging position in an industry where I can utilize my knowledge and enhance my
acquired skills, while contributing to this facility’s growth and gaining valuable experience.
WORK EXPERIENCE
March 2013 – Present Protocol Communications/Constellation Energy, Newark, NJ
Team Leader
• Marketed for largest energy producer in northeast U.S
• Planned daily sales call routes and customer visits.
• Sets up and demonstrates product and shows how customer can maximize product features.
• Developed constructive and cooperative working relationships with others.
• Convinced client to purchase product using a script or persuasive technique.
• July.2012 Feb.2013 Midtown Promotions/IDT Energy / At&t / Verizon, Midtown, NY
Assistant Manger
• Review target customer telecommunication services to uncover potential sales opportunity.
• Visited 30 50 potential customers each day to sell them new products or services.
• Keep detailed records on sales activities.
• Circle back and checked on customers who are in the position to buy the product.
• Sold phone plans to current and new customers for either At&t or Verizon
Feb. 2011 – Feb. 2012 Popeye’s Chicken & Biscuits
Supervisor
• Provided a high level of customer service.
• Worked cooperatively and effectively as a team member by communicating and contributing information
on a continuous basis.
• Scheduled employees work shift.
• Processed sales quickly, accurately, and efficiently.
1800 –GOT JUNK temp truck driver, August 2013 – Current
• Provided excellent customer service garbage removal / furniture moving.
• Worked well with dispatcher on getting to the site on time.
• Made sure all estimates and payments where well taken care of.
• Made sure there was no damage to personal property
• Provided friendly customer service, goal was to leave customer with a smile
Retail security (U.S. security) SEARS,
• Checked customers bags as they exited store
• Monitored suspicious activity and reported it to Loss prevention manager
EDUCATION
• Essex County Community College
• Major: Business and management
SKILLS
• MS Word, Excel, PowerPoint, Internet, photo shop
• Ability to excel in team environment.
• Excellent organizational skills.
• A keen eye for minute details.
Certifications
• 8 hour pre assessment security training
• 16 hour on the job security training
Licenses
• Security Guard license
Contact this candidate