Sales Customer Service
Resume:
Youssef El Meniawy
**** *********** **. ********, ******* L5M5C3
Phone: 289-***-**** E Mail: *********@*******.***
Objective
To apply my diverse range of skills and experiences to a career pertaining to medical sales/marketing in
the pharmaceutical industry.
Experience
Neuroscience Franchise Manager at NOVARTIS Pharmaceutical (Middle East) 2008 2013
Responsible for product marketing, product analysis and strategic planning.
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Also in charge of conducting cycle meetings, product training and designing and planning
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international seminars and workshops.
Established strong relationships with health care professionals and medical experts in new
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therapeutic areas
Provided exceptional customer service and dealt with any customer complaints in a proficient
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manner.
Was an essential figure in contributing to growing neuroscience portfolio sales by two digit growth
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yearly for five years.
Brand Manager at NOVARTIS Pharmaceutical, Dubai (UAE) 2004 2008
Responsible for developing and managing various programs and campaigns such as “The Eights
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Wander Campaign” and “Think Yellow Program”.
Responsible for training NS team in areas such as disease knowledge, product understanding
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and objection handling.
Was an essential figure in increasing NOVARTIS’ market share from 5% to 40%, in Anti
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Parkinson’s, in a matter of two years after a successful patient centric program in Kuwait.
Medical Representative at SANDOZ Egypt &UAE 1995 2003
Was a sales representative responsible for promoting cardiovascular, endocrine, respiratory and
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nephrology brands.
Responsible for achieving target sales.
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Was able to double sales in cardiovascular products, in my region, within two years and was
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awarded for doing so.
Education
Cairo University 1982 1987
Obtained Bachelor’s degree in oral and dental medicine.
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American University in Cairo 1992 1994
Obtained Diploma in salesmanship and marketing
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Barts and the London School of Medicine December 2009
Obtained certification in Multiple Sclerosis preceptor ship.
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Skills
Able to establish clear directions and sets achievable objectives for my team and myself .
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Push others and myself to achieve the highest the greatest results while staying in the bounds of
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ethical and legal standards.
Able to establish effective relationships with customers and obtain their trust and respect.
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Action oriented and energetic when faced with challenging situations.
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Always approach challenging tasks in an optimistic manner and ensure fast implementation of a
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solution when the best one is found.
References
References available upon request.
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Youssef El Meniawy
2367 Valleyridge Dr. Oakville, Ontario L5M5C3
Phone: 289-***-**** E Mail: *********@*******.***
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