Customer Service Sales

JULIA CARTER

*** ******** ******, *********, ** *9157

Home:601-***-**** Email: **************@*******.***

OBJECTIVE

To gain experience and to further my career within your company. I believe I can

be a great asset to your company. I am a hard worker and a quick learner, and I

put a lot of pride and integrity in my work. I am customer oriented and multi task

with excellent customer service.

SKILLS

•Highly responsible and reliable

•Point of sale (POS) system operation

•Exceptional interpersonal skills

•Works well under pressure

•Extensive hospitality background

•High volume dining

•Trained in liquor, wine, and food service

•Master of sales techniques

•In depth food and wine knowledge

•Upbeat, outgoing, and positive

EXPERIENCE

O' Charleys 601-***-**** June 2006

May 2012 Ridgeland, Ms 39157

Server, Hostess, Trainer

• To ensure that guests receive their food promptly.

•Making sure assigned sections are well maintained with clean and polished

silverware and glasses.

•Be polite, professional, fast, and give courteous service.

•Assisted guests with making menu choices in an informative and helpful

fashion.

•Delivered exceptional service by greeting and serving customers in a timely,

friendly manner.

•Regularly checked on guests to ensure satisfaction with each food course and

beverages.

•Managed closing duties, including restocking items and reconciliation of the

cash drawer.

•Trained new employees by making sure that they had through knowledge of

the menu and company handbook.

Roadhouse Grill June 2003

August 2005

Jackson, Ms Server,

Hostess, Trainer

•Answered questions about menu selections and made recommendations

when requested.

•Skillfully anticipated and addressed guests service needs.

•Delivered exceptional, friendly, and fast service.

•Effectively communicated with kitchen staff regarding customer allergies,

dietary needs and other special requests.

•Regularly checked on guests to ensure satisfaction with each food course and

beverages.

•Proper cash handling.

•Continually kept carpets and floor clear of debris.

Working well with other co workers and always giving 100% teamwork.

On the Border January 2002

June 2003

Jackson, Ms 39211

Server, Hostess

•Greeted guests and communicated about wait time.

•Greeted guests in a pleasant and courteous manner.

•When seating guests, explain the daily feature with a detailed description of

our signature drink.

•Accurately recorded orders and partnered with team members to serve food

and beverages that exceeded guests’ expectations.

•Taking To Go orders and making sure every order was accurate.

•Completed opening and closing checklists according to set standards.

•Inquired about guest satisfaction, anticipated additional needs and happily

fulfilled requests.

•Maximized table turns and rotated seating for maximum guest satisfaction.

•Continually kept carpets and floor clear of debris.

Provided high quality service.

REFERENCES

Debra Cameron

Cell: 601-***-****

Email: ***********@***.***

Angela Rutland

Cell: 601-***-****

Email: **************@*****.***

Robert Day

Cell: 601-***-****

Email: altered ******@*******.***

Contact this candidate