Quality Assurance Customer Service
Resume:
Alaine Calixte
Valley Stream, NY 11580
*********@*****.***
Objective
Seeking a position as an Infection Control Practitioner with an
opportunity to expand my knowledge and experience and to assist in the
continued improvement of the organization
Qualifications
Hands-on professional, with a successful record of accomplishments in the
clinical healthcare field, training in phlebotomy, oncology, infection
control and quality assurance and customer service with focus on providing
the highest quality and safe health care to patients, major strengths
include strong leadership, excellent communication skills, strong team
player, attention to detail, competent. As well as supervisory skills
including hiring, scheduling, training and other administrative tasks, and
a clear vision to accomplish company goals
Education
The University of the State of New York Education Department, Albany, New
York
New York State Certified Medical Technologist, August 2009
Ashford University, Clinton, Iowa
Bachelors of Arts, Health and Human Services, Minor, Health Science,
November 2011
New York State Education Department, Albany, New York
New York State Certified Infection Control, September 2013
Provider Identification Number: IC148
(National Safety Council) Mercy College, Dobbs Ferry, New York
Certified Blood borne & Airborne Pathogens, May 2012
Mercy College, Dobbs Ferry, New York
Masters of Science in Public Health, August 2015
Relevant Experience
Queens Long Island Medical Group. PC, Woodbury, New York
08/2012-Present
Laboratory Supervisor
Ensures that all laboratory duties performed are within the scope of
licensure, maintains an environment that is safe, clean and confidential
in compliance with all local state, federal and regulatory standards of
CLIA, NYSDOH, and HIPAA AND OSHA. Supervises staff and assigns duties as
needed, purchases supplies as needed and facilitates quality assurance
within organizational policies and procedures. Provide services essential
to patient care, ensures that all laboratory procedures are performed
accurately and efficiently and results are reported in a timely manner,
investigates complaints and pursues corrective action as appropriate and
handles patients/clients complaints calmly and ensuring complaints handled
are resolved. And ensures that all department staff receives appropriate
training for duties to be performed and educational programs related to
OSHA, blood borne pathogens and other training related to infectious
disease, Additional duties include helping in the development of SOP
manuals policies related to infection prevention measures. Provide training
to staff on adequate hand washing techniques and using aseptic techniques
and how to use protections measures when dealing with hazardous samples and
with patients, Other duties include education of the staff about infectious
diseases, how diseases and germs are transmitted, prevented, treated, and
protection measures. Also provide staff with education before contact with
patients and work with site managers and administrators to ensure that
specific training covers infection control issues and education for
patients. Follows established in-process quality control procedures
including recording data. Provides patient care in phlebotomy
Wyckoff Heights Medical Center, Brooklyn, New York
09/2010-02/2011
Medical Laboratory Technologist (Chemistry) (temporary)
Perform chemistry laboratory tests, maintain automated instruments such as
the Advia Centaur and the Advia 1800 and other laboratory equipment, help
keep good inventory of supplies and other related laboratory materials.
Maintain good record keeping, and prepare solutions, and run urine drug
screen test. Uses Infection Control practices and procedures
Alaine Calixte
Page 2
Rotator Staffing Agency, New York, New York
04/2010-Present
Medical Laboratory Technologist Chemistry/Hematology (Per-Diem on call)
Perform daily chemistry laboratory tests, and run test on the automated
instruments such as the Radiometer ABL for Blood Gas and help receive and
process samples. Perform routine hematology testing procedures such as CBC/
(differential, as needed) operation of automated instrument such as the ABX
Pentra. Collect and send out results, calibrates and conducts performance
checks on instruments.
Bostwick Laboratory, Uniondale, New York
06/2009-03/2010
Medical Laboratory Technologist
(Chemistry/Hematology) and FLUORESCENT IN SITU HYBRIDIZATION) (FISH)
perform routine quality controls; perform testing such as PSA, Urinalysis
and Microscopic, chemistry tests. Operation of automated analyzers, such as
the Advia Centaur, Dimension Dade Behring, Beckman Coulter and Clinitek
Atlas, cross trained in molecular diagnostics FISH testing (Cytogenetic)
for bladder cancer. And cross trained in urine culture plating for
microbiology as needed. Follow Infection control and sterilization
protocols.
NTD Laboratory (PerkinElmer), Huntington Station, New York
02/2006-06/2009
Medical Laboratory Technologist
Perform clinical laboratory testing of blood, Amniotic Fluid and Dried
Blood Samples. Duties include sample accessioning, buffer and reagent
preparation, manual ELISA assays, operation of automated analyzers, Gel
electrophoresis assays ( Acetyl cholinesterase) (ACHE) assay. And storing
and labeling of samples. Other duties include monitoring infection reports
that deals with blood, Urine samples, stool samples and dried blood spot
samples that comes from the laboratory.
Contact this candidate