Customer Service Sales

Brian Lawrence

**** ****** ****** **** *********, FL 32904( ***************@******.***

321-***-****

Highlights

A dependable professional, experienced in customer service & sales,

seeking growth in a nurturing & stable environment.

Highlights

. 12 years Inbound / Outbound Sales experience.

. 25 years Customer Service experience.

. Familiar with general office duties:

. Filing

. Faxing

. Data Entry

. Accustomed to answering multi-line phone systems.

. Proficient in Microsoft XP, Outlook, and Internet research.

. Contributing in my community:

. Assisting with family awareness, and volunteer groups.

. Creating speeches for presentations.

Experience

Loan Officer 2007 - Present

Sunshine State Lending

Melbourne, FL

Make outbound calls pre-qualifying residential customers for home

loans and refinancing. Attend closings for prospective clients.

Customer Service (Temporary) Nov 2007

Vaccu Vent Palm Bay, FL

Handled up to 100 inbound customer calls daily setting appointments

for outside sales agents nationwide. Extensive data entry.

Sales Professional (Temporary) Jul 2007

David Lewis & Associates. Melbourne, FL.

Called up to 100 nationwide outbound calls to commercial auto

dealerships nationwide convincing them to purchases bankruptcy lists.

Customer Service / Sales Representative Jan 2006 - Oct 2006

Harp Marketing Melbourne, FL

Sold a variety of HSN diet products, male enhancers, and flight

planners. Maintained high revenues and closing rates for the company.

Produced 6k-8k of company revenue on a weekly basis. Recognized as a

top inbound sales agent for the year.

Customer Service / Sales Representative Mar 2004 - Dec 2005

Americall Melbourne, FL

Sold identity theft protection via outbound sales, for credit card

companies such as: MBNA, Chase, and Wells Fargo. Maintained a high

revenue rate. Recognized as a top outbound salessales agent .

Brian Lawrence

Page 2

Experience

Sales Manager Apr 1999 - Mar 2004

Holistic Vitamins Garden City Park, NY

Recruited, hired, trained, and managed up to 5 employees monthly.

Researched vitamins and performed price comparisons between different

companies. Coordinated sales with manufacturing companies. Handled

inbound and outbound calls nation wide. Increased productivity and

reached the company 3 year goals and aspirations.

Education

Business to Occupation Certificate Jun 1992

Career Training Institute Mineola, NY

References

richard vatter- 321-663-

1385

(david lewis & associates)

jennifer stanton- 321-

215-2150

(aerotek)

viviane sangbe-

321-***-**** (sams club)

Contact this candidate