Customer Service Maintenance

*** ***** **, *********, *******, *****

(H) 334-***-****; Cell 334-***-****

***********@*****.***

OBJECTIVE

To obtain a MRAP maintenance technician and logistician position where my 5+ years of combat zone experience and eight (8) + years of heavy equipment experience can be utilized. I will provide superior work products, outstanding customer service through excellent communication skills and outstanding work ethic. I wish to apply my military and civilian experience with tactical and non-tactical vehicle maintenance and electronic-mechanical diagnostics to enhance my employer’s deliverables.

CORE COMPENTENCIES

Logistics Customer Service Coordinator Quality Assurance and Quality Control Inspector Material Handler M-ATV UIK Operations Maintenance Parts Clerk

Crane Operator Forklift Operator

Maintenance Parts Clerk Safety Clerk

Materials and Supplies Coordinator Time Management Skills

Operations and Procedure Analyst

JOBS AND EXPERIENCE

2011-2013 DynCorp Intl / Oshkosh UIK Mechanic, Bagram, Afghanistan

UIK MRAP M-ATV Mechanic: Installed upgraded armor using Oshkosh’s 6 Sigma Lean Manufacturing Production Processes.

• Team 1: Modified and upgraded armor on over 1300 MRAP M-ATVs. Applied cross functional mechanical and assembly skills that included, power trains and air systems upgrades; armor, prop shafts, airlines, air tanks, and dryer assembly tear downs and installations.

• Team 2: Modified Kevlar, metal tabs, hood fenders; re-routed AFES wire harnesses; prepared cross members for the installation of lateral rods; primed all metal areas where modifications were needed.

• Team 3: Used Hougen MagDrill and engineer designed templates for layouts; drilled and integrated bracket sides, frame rails, exhaust mounting brackets, z-panels, cut and ground cab Kevlar, drilled lateral rod holes, and safely raised cab for mount clearance.

• Team 4: Performed frame reinforcement upgrades, installed front and rear hull mount brackets and cab mounts, installed transfer cases, AFES mount brackets, isolator, and spacer shims on all mounts, and installed dryers to air compressor copper lines.

• Team 5: Replaced seats and performed interior upgrades, re-routed circuit lines, mounting brackets, and MPU cables on CROWS systems; modified front and rear Skydex floor mats, installed Heed Bottle mounting brackets; installed MK44 Slave Connectors and mounting brackets; installed crew seats and completed all installations in accordance with torque specifications.

• Team 6: Installed new suspension systems, wheels, and tire upgrades and removed old components.

• Team 8: Installed lower exhaust tubes, aspirator hoses from muffler to air cleaners; lateral tension rods, rubber isolators on wheel deflector hardware, front and rear pillar armor panels, installed

Lightning bolt panels, hull quarter panels, and air dryers; and installed foam armor plates with bottom cover armor plates.

• Additional duties included training new employees on work instructions and tasks involving quality retrofit upgrades.

JOBS AND EXPERIENCE

2008-2011 Kellogg Brown and Root, Inc. Baghdad, Iraq

QA QC Inspector and Tactical Vehicle Mechanic

• Performed QAQC inspections and maintenance repairs on military vehicles, MaxxPro Plus, RG33, RG31, Cougar, Caiman 7ton MTVR, 5ton Cargo, HMMWV’s, Front Power Unit (LVS), HIMITT, LMTV’s, and MTVs.

• Performed unit support maintenance on light/heavy wheel vehicle: HMMWV, HET HEMIT, PLS, LMTV /FMTV, M923 – Series, and 5Tons.

• Certified to work on any Mine Resistant vehicle (MRAP) in theater.

• Performed maintenance inspections and repairs using appropriate TMDE, to include troubleshooting, diagnosing and ordering parts per applicable TMs. Assisted FSRs with diagnostics using the EZ-Tech computer.

• Reported and received assignments, instructions and direction from the foreman and supervisor.

• Perform diagnostic and repairs on electrical/electronics, hydraulics, suspension, brake systems and body repairs.

• Skilled with working with technical manuals, reading schematics, researching and ordering parts, documenting work, performing technical inspections, experienced with HAZMAT disposal.

• Knowledgeable in repair of the following engines: International DT570 and DT530, Detroit Diesel 6.2Litre, 6.5Litre, 8V92TA, 8V92TA DDEC 2 & DDEC 3, Caterpillar 3116 ATAAC, Cummins NHC250, Cummins QSB6.7, Hercules LD465-1 and LD465-1C engines.

• Knowledgeable of the family of Allison transmissions and Cushman, Marmon-Herrinton transfer cases and axles.

JOBS AND EXPERIENCE

2006-2008 Lear Siegler Services, Inc. Baghdad, Iraq

Tactical and Non-Tactical Vehicle Mechanic

• Performed maintenance and repairs on MaxxPro Plus, RG33, Cougar, Caiman 7ton MTVR, 5ton Cargo, HMMWV’s, Front Power Unit (LVS), HIMITT, LMTVs, and MTVs.

• Performed unit support maintenance on light/heavy wheel vehicle including all variants of HMMWV, HET, HEMIT, PLS, LMTV /FMTV, M915, M923 – Series, and 5Tons.

• Performed maintenance and technical inspections using TMDEs, to include troubleshooting, diagnosing and ordering parts using applicable TMs.

• Certified to work on any Mine Resistant vehicle (MRAP) in theater.

• Performed QAQC duties.

• Received assignments, instructions and direction from the foreman and supervisor.

• Performed diagnostic and repairs on electrical/electronics using the MSD scan tools, STE/ICE diagnostic tools, hydraulics, suspension, brake systems and body repairs.

• Ability to research and apply technical manual instructions, schematics, and documented work performed.

• Repaired International DT570 and DT530 engines, Detroit Diesel 6.2Litre, 6.5Litre, 8V92TA, 8V92TA DDEC 2 & DDEC 3, Caterpillar 3116 ATAAC, Cummins NHC250, Hercules LD465-1 & LD465-1C engines and Allison transmissions.

JOBS AND EXPERIENCE

2004-2006 Pettway’s Garage Daleville, AL

Mechanic

• Performed diagnostics and repairs on electrical/ electronics systems including starting and charging systems, ignition systems, computer controlled engine management systems, ABS and airbags systems.

• Repaired electrical components, repaired and replaced wire harnesses and reprogramed electronic control modules.

• Re-built and replaced engines, transmission, and drive axles.

• Performed general repairs: timing belts, drive trains, water pumps, engines, emissions systems, electrical system diagnosis, transmissions/drive train diagnostics, steering/suspension diagnostics, HVAC diagnostics, and brake system diagnostics on all foreign and domestic vehicles

• Diagnosed and repaired vehicle problems using appropriate TMDE; such as Genysis OBDII scan tool, Snap-on scan tool, GM Tech 2, lab scope, digital multi meter, and All-Data information system.

• Provided technical assistance and training to apprentice technicians entering the automotive and diesel repair field.

JOBS AND EXPERIENCE

2004-2004 Flower’s Bread Company Daleville, AL

Delivery

• Responsible for a daily delivery route that included 15 stores.

• Developed time management, social, and record keeping skills.

JOBS AND EXPERIENCE

2002-2003 Defense Support Services Fort Polk, LA

Mechanic

• Responsible for maintaining HMMWV’s and 5 tons in accordance with 10/20 level maintenance standards.

• Responsible for ordering repair parts, performed technical inspections and troubleshot electrical and mechanical malfunctions.

• Can read and analyze wiring schematics and other diagrams.

• Self-motivated, safety conscious, and dependable.

Education

September 1998-May 2002 Daleville High, Daleville, AL

High School Diploma GPA 3.0

Certificates and References Are Available Upon Request

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