Customer Service Administrative Assistant

*KIRSTIN FIELDS*

Va. Beach, Va. *****

*OBJECTIVE*: Administrative Assistant Position

* *

* Highlight of Qualifications*

- Outstanding Communication skills both oral and written

- Detail oriented, organized and professional; able to work with

diverse clients

- Knowledgeable of Microsoft Office Suite products

- 4 years experience in security, law enforcement related work

- Ability to prioritize, multitask with little to no supervision

- Driven independently or with a team

*Experience*

*ADMINISTRATIVE:*

- Performed general administrative duties such as filing and labeling

various documents, data entry of confidential materials containing

sensitive information, mail sorting for high ranking officers and enlisted,

scheduling appointments and assuring that members showed 100% attendance,

ordering supplies necessary for a efficient running office, operating of

basic office equipment; copier, fax, printer, scanner and multi-line

telephones forwarding calls to proper departments; transferring accurate

messages for a staff of 15+

- Organized file system from chronological to alphabetical saving

time and increasing efficiently by 50%

- Entered data into spreadsheets and Databases daily

*CUSTOMER SERVICE:*

- Greeted clients in a friendly professional manner, quickly assessing

client needs and providing information or referral to appropriate source.

- Assisted customers in completing forms, answering all questions

consistently, displaying a helpful nature

*Employment*

11/08- PRESENT *Master At Arms* U. S. Navy

05/05-11/08 *Data Entry Specialist * Kelly Services

*Education &Training*

*Broadcast Journalism*, *Hampton University*, Completed 55 hours for a

major in Broadcasting and minor in Psychology

*Lethal and Non Lethal Weapons & Various Job Specific Training*, *U.S.

Navy*

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