Manager Customer Service
Resume:
Sally Knott
*** *** ****** ******* ** 54952
Email *************@*****.***
SALLY'S COVER LETTER
I can relocate on short notice. I am looking for an opening like you have. I am a mature
woman that are looking for a long term employment.
I believe that my experiences would make any employer a great employee.
I have a great deal of experience in the motel/hotel industry, as I worked my way up the
ladder. I love to do sales and I have found that by using the chamber of commerce,
churches, funeral homes, police, hospitals, colleges, high schools, area businesses,
people in the community and surrounding areas and fairs, and sporting events are just
some of the places that I find sales. I take my work to heart, I believe that a great business
comes from a great maintenance program, great housekeeping and a great and friendly,
helpful staff.
I believe that my experiences would make any employer a great employee
OBJECTIVE
Objective is to work for great company as a long term employee.
SKILLS
30+ years of experience in accounting and accounts AP/AR
20 + years in the hotel business
20 + years of customer service experience
20+ years of maintenance experience
15+ years of experience in sales and marketing
30 + in housekeeping
SALLY'S RESUME
AmericInn May 2013 to present housekeeping part time
Private housekeeper and caregiver Oct 2011 to present
Duties clean house make meals give medicines
Oct 2008 Dec 2011
Yuenkel Enterprises LLC.
Assistant Manager of a 48 unit
Check in and check out handling complaints, house keeping and maintenance.
Somerset Motel Somerset, WI March 2006 September 2008
Housekeeping, front desk, maintenance, and manager.
Dry Ridge Motor Inn Dry KY January 2003 December 2005
Manager
18 unit motel and a 64 storage unit. Front desk, housekeeping and maintenance.
Sunset Inn Osceola, IA, January 1996 January 2003
On Site Manager
Trained front desk employees, housekeeper and maintenance. I also did all the sales, all
bookkeeping, all accounts payable and counts receivable
Super 8 Motel Cumberland WI January 1990 January 1996
Housekeeper, part time Maintenance and Front Desk Manager, Assistant Manager
Education
University of Phoenix on line June 2005
Associate Degree: Motel/Hotel Management
Chippewa Valley Technical College June 1986
Associate Degree: Small Business and Accounting
REFERENCE'S
To whom it may concern,
This is in reference to the position of Onsite Management performed for me at my motel,
the Sunset Inn, of Osceola, IA, and in reference to and Sally Knott I took ownership of the
Sunset Inn in late 1993 from my father's death. The motel was in poor condition, and after
mistakes by other managers I had hired, the motel was in worse shape by the time I came
upon Sally in January of 1996.
Sally were hired in 1996, and I will never regret that decision. Within one year, the motel
was doing a complete about face. Sally took a motel that rental percentages were around
20%, and turned it around to 50% within a year, and up to almost 90% in 2002.
She worked around the clock with maintenance, marketing, friendly front desk service, and
gaining much repeat business. Sally is honest, dependable, reliable, and friendly.Sally
work harder than I would ever expect her to, and are always willing to go the extra mile.
I am saddened by the fact that I must see them move on to bigger and better things, but
due to an extremely generous offer, I find myself with the decision of selling the motel, and
moving on to bigger and better things as well. Anyone to hire this wonderful team or
seperate will never regret that decision, as I have not. I wish Sally luck, and wish only
good things for them in the future.
Sincerely yours,
Katheryn Knutson
Kathryn Knutson 01/13/2003
This a reference letter Sally Knott
Sally was Onsite manager managing a 18 unit motel in Dry Ridge Kentucky for me, called
Dry Ridge Motor Inn. She managed from 2003 to 2004.She also handled my 64 unit
storage unit building behind the motel.
She is hard worker. Very honest. Work everyday, all day, and sometimes night in shifts.
She would step up and do housekeeping, and kept books for me. Make bank deposits
every day. Sally would also maintenance in and around motel, and is very good.
I must see her go because I am ill and want to back to China, and must sell my motel.
Ming J. Zhou
Dry Ridge Motor Inn
September 2, 2004
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