Human Resources Resource

JAMIE L. SCARANO

**** ***** *****, ***** **********, PA 15642

******@**.***

724-***-****(H)

412-***-****(C)

PROFESSIONAL BACKGROUND

UPMC, Pittsburgh, PA (3/05 – present)

Integrated Health Care System

Director, Strategy and Operations – Center for Inclusion and Engagement, HR Corporate Services

• Lead strategies & initiatives to integrate inclusive practices in day-to-day organizational plans. Partner with UPMC executives,

business unit and shared service HR leaders to assess and develop plans that meet the needs of the business.

• Maintain collaborative working relationships to develop and deploy initiatives in areas such as learning and development, talent

acquisition, talent management, workforce development, communications, quality, and patient and family care.

• As part of an organizational development plan, launched system-wide initiatives such as the Dignity & Respect Campaign,

cultural competency model, and employee road shows.

• Lead a system-wide Employee Engagement Council, which supports transparency of cultural initiatives around employee

engagement, culture/values, and community social responsibility. Partner with various other councils across system.

• Present internally and externally to large and small groups of physicians, executives and staff members surrounding the culture

of the organization, i.e. employee engagement and patient satisfaction.

• Manage a governance strategy that includes executive report outs to the Board Inclusion Committee.

• Lead Center for Inclusion and Engagement team operations to ensure consistency of efforts, internally and externally.

• Facilitate various behavioral based assessments, such as DISC and Strengths Finders 2.0, to leaders across system.

Director, Human Resources – Cancer Centers

• Led a team of HR professionals who provided consultation, direction and support to over 1,200 managers and employees in over

40 locations.

• Provided both strategic and day-to-day management of overall HR functions to ensure business objectives and goals were met in

areas of learning and development, recruitment, retention, employee relations, compensation, benefits, workers’ compensation,

and talent management.

• Recruited, developed and engaged all Cancer Centers’ staff members through initiatives regarding new hire programs, on-site

orientation, leadership training, performance management, and continual communication around key HR topics.

• Created leadership programs i.e. Journey to Leadership and 52 for You that supported the enhancement of cultural initiatives,

providing positive experiences for both managers and employees.

• Developed learning and development programs such as new hire orientation to enhance new team member’s experiences,

ensuring they felt welcomed into the CC culture.

• Adhered to compliance initiatives via all federal, state, and local laws as well as other regulatory requirements. Effectively

handled grievance and EEOC charges through detailed documentation and communication with managers and legal team.

• Ensured professional growth for the HR team by encouraging participation via business unit and system-wide

committees/projects as well as outside organizations.

APRIA HEALTHCARE, Canonsburg, PA (11/92 – 3/05)

Nationwide Provider of Homecare Services

Senior Human Resources Representative - Division

• Provided consultation and guidance to executives and over 1,700 employees in 14 states regarding issues such as

progressive discipline, employee relations, performance management, salary planning, labor expense, acquisitions, recruiting,

workers’ compensation, terminations, etc.

• Strategic partner with Northeast Division Management Staff and Corporate Office on all HR issues including succession

planning, people development, and merit budget management.

• Traveled to branches for employee relation’s issues, union avoidance, employee engagement and overall HR

compliance.

• Key player in successful decertification of unionized drivers in New York branch office.

• Supervised staff who provided day-to-day leadership and guidance to leaders as it pertained to overall HR functions.

• Delivered training sessions on all HR related topics, including leadership development, progressive discipline,

performance management, salary administration, and interview/selection.

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Jamie L. Scarano

• Ensured division compliance with all Human Resource policies and federal guidelines, such as EEO, FLSA, OSHA,

DOT, ADA. Participated in Joint Commission surveys, ensuring accurate employee information.

• Recruited exempt/nonexempt personnel. Strategized with managers regarding sourcing techniques, interviews, salary

recommendations and offers of employment. Recommended different recruiting tools to ensure a diverse recruiting plan.

Human Resources Representative – Region

• Managed process and provided consultation to managers for payroll, benefits, performance management, leaves of

absence, workers’ compensation, employee relations and other personnel actions for over 300 employees in the Western

PA/WV/OH/KY Region.

• Created and trained managers on an HR Toolkit to positively enhance their day-to-day interactions with employees.

• Assisted in a facility move of over 100 employees through focus groups, open houses, and cultural programs structured

to ensure a smooth transition.

• Delivered training sessions on all HR related topics including progressive discipline, performance management, salary

administration, and recruitment.

• Ensured compliance with all Human Resource policies and federal guidelines, such as EEO, FLSA, OSHA, DOT, ADA.

• Recruited nonexempt personnel. Strategized with managers regarding sourcing techniques, interviews, salary

recommendations and offers of employment. Held job fairs when necessary.

• Worked closely with Northeast Division Management staff on HR issues. Consulted on division HR initiatives in

manager’s absence.

Human Resources Coordinator – Region

• Administered payroll, benefits and overall HR process for the region. Acted as Safety Committee Co-Chairperson.

• Installed an automated payroll system (Kronos) and trained 230 employees in five locations on the system.

• Provided training to employee base regarding HR new hire orientation and benefit updates.

• Ensured compliance with all Human Resource policies and federal guidelines, such as EEO, FLSA, OSHA, DOT.

• Recruited nonexempt personnel. Strategized with managers regarding sourcing techniques, interviews, salary

recommendations and offers of employment.

• Presented human resource topics at monthly region meetings.

KAUFMANN'S DISTRIBUTION CENTER, Pgh, PA (9/90 - 11/92)

Retail Department Store

Human Resources Coordinator

• Promoted from clerical position in the transportation office to Human Resources Coordinator in the HR Department.

Earned Employee of the Month Award.

• Participated in the installation of a Human Resources Information System to meet needs of over 600 employees.

• Interviewed prospective employees for nonexempt positions. Involved in layoff and recall process of union and nonunion

employees.

• Managed weekly payroll distribution for all associates.

• Processed weekly confidential reports involving Productivity Performance Counseling.

• Generated weekly schedules relating to staffing needs, payroll dollars, time off requests, and staff availability.

EDUCATIONAL BACKGROUND

ST. FRANCIS UNIVERSITY

Degree: Master of Arts in Human Resource Management/Industrial Relations

ROBERT MORRIS UNIVERSITY

Degree: Bachelor of Science in Business Administration

UNIVERSITY OF PENNSYLVANIA – THE WHARTON SCHOOL

Certificate: Leading Organizational Change

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Jamie L. Scarano

PROFESSIONAL AFFILIATIONS

Goodwill of Southwestern Pennsylvania, Secretary, Board of Directors

PA Women Work Advisory Board Member

Robert Morris University Advisory Board Member

Society for Human Resource Management (SHRM) Member

REFERENCES

Available upon request

Contact this candidate