Customer Service Sales
Resume:
ERIN MATAJ
Las Vegas, Nevada
**************@*******.***
www.yourborderlessweb.com
Profile
Seeking a full-time position in an environment in need of a professional, creative, genuine
hard worker.
Experience
Web Developer / Graphic Designer - Self Employed - Currently
www.yourborderlessweb.com
National Customer Service Supervisor - March 2010 – July 2011
K-Var Corp, Las Vegas, NV www.k-var.com
Realtor ® / Self-Employed - September 2007 - 2011
New Home Sales Consultant/Realtor ® - January 2005 - September 2007
Represented Amstar Homes
Tailored Marketing Inc., Henderson, NV www.tmirealty.net
Art Gallery Representative - October 2002 - December 2004
Bellagio Gallery of Fine Art, Las Vegas, NV
Special Education Teacher Assistant - June 2001 - September 2002
Sonoma County Office of Education, Santa Rosa, CA
Education
Art Institute of Pittsburg - Online Division Diploma - 2011
Focus: Web Design & Development
Studio Art Center International, Florence Italy 1999 - 2000
Focus: Art History, Studio Arts, Literature. Received full scholarship.
Santa Rosa Junior College, Santa Rosa, CA 1998 - 1999
Focus: Art History, Studio Arts. Received full scholarship.
erin mataj resume
Skills
•
Responsible and Up-beat demure, detail oriented, self motivated & highly capable
of handling many tasks at once.
•
Deeply committed to ethically doing what it takes to get a job done quickly,
correctly & with the highest level of customer service.
•
Creative, friendly, patient, fast learner & strongly principled & driven.
•
Assisted online company in creating new marketing approaches & generating “out
of the box” advertising which included producing high quality videos and images for
web & email flyers.
•
Strong supervisory skills. Helped colleagues by teaching, training & sharing
valuable sales information & tools to achieve a sales goal.
•
Responsible for training future company professionals & introducing new systems &
ideas.
• Headed customer service department, assisting customers by handling over the
phone orders, web based orders & returns. Assisted wholesalers & dealers in
fulfilling purchase orders. Handled customer concerns & issues with the upmost
professionalism & heart, resulting in a high level of customer satisfaction. Single
handedly raised the ratings of our customer service department from negative
ratings, to a superior level. Created a loyal following of great customers for myself
and the company.
Solid working knowledge of Photoshop, Illustrator, Dreamweaver, Flash, Microsoft
•
Office Suite, iWork, Quickbooks, Wordpress, HTML, Blogger, Mac & PC.
• Over 8 years of excellent customer service experience. Knowledgable in general
Real Estate, Mortgage & Loans, new home builder sales and construction.
• Front & back office experience. Created legal documents, filing & office
organizational systems.
•
Teaching skills, experienced in child & young adult development through Special
Education, Young Adult Special Education, & Preschool Autism programs.
Referrals
Mona Reikki Tailored Marketing Inc. Vice President 702-***-****
Harry Pakanya C.F.O. K-Var 702-***-****
erin mataj resume
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