Customer Service Sales

Marcus Hairston

**** ****** ******

Blacklick, OH 43004

Phone 614-***-****

Marcus05hairston@gmail com

Objective

Currently seeking a full-time position. Energetic, innovative, strong leader with a talent for establishing authentic

relationships, understanding the power of hard work’ desired outcomes and identifying creative solutions Effective

communicator with strong ambition for driving performance standards. Innovative team player with a diverse range of

business leadership skills; financial strategy, purchasing, sales and marketing, relationship management, negotiation,

even training, and customer service. Attended college on a full football scholarship, and the athletic competitiveness

has carried over into the professional and drives my need for success. Technology proficient including: Microsoft

Office, PowerPoint.

Work Experience

12/05/2012- Present CBC National Bank, Blacklick, OH, Sr. Mortgage Banker, NMLS # 1018656, First 45 days on

the floor with CBC National Bank I close 1.2M. Ability to capture new clients from internet and mailer leads Offer

exceptional customer service Reverse look ups, ordering title, payoffs and completely filling out a 1003 Maintaining a

day to day commutations with the client

02/2012-11/2012- Cap & Associates Inc, Columbus, OH, Domestic wood fabrication utilizing state of the are

equipment and the latest in production software Materials: MDF, Hardwood, Laminate, Veneer, Solid Surface, Acrylic

Finishes: Laminate, Powder Coat, Primer, Lacquer, Enamel, Membrane Press LEED / Green Conscious

Manufacturing, Retail and Architectural Millwork

2008- 2012 Independent Financial Consultant Los Angeles, CA, Manage relationships with clients by providing

financial services and support to drive customer satisfaction Research, negotiate and solicit private equity loans,

commercial real estate acquisition and financing lending transactions Resolved customer issues/problems by making

recommendations for potential product enhancement or modifications to increase sales Directed and oversaw investor

relations and communication leading to business development and revenue

2005-2008 Apex Mortgage Services LLC. Columbus, OH, Starting a loan from the beginning working it though the

end closing Having to process my own loan by clearing condensations ordering title and appraisal Finding new

business and working with local realtors and investors Taking on mutable loans at one time was require to have 15 to

20 loans a month in your pipeline. Maintaining a close fee value of 15,00 – 20,000 a month

2001-2004 International Labor Union of North America, Riverside, CA Local 1184, Perform tasks involving physical

labor at construction sites. Operate hand and power tools of all types: air hammers, earth tampers, cement mixers,

small mechanical hoists, surveying and measuring equipment, and a variety of other equipment and instruments. May

clean and prepare sites, dig trenches, set braces to support the sides of excavations, erect scaffolding, and clean up

rubble, debris and other waste materials. Assist other craft workers.

Education

1996-2000 Mifflin High School (diploma with honors) Columbus, OH

2000-2000 University of Toledo Toledo, OH

2000-2001 University of Southern California Los Angeles, CA

References

Available by Request

Contact this candidate