Customer Service Quality Assurance
Resume:
SHERMAN S. PARANANDI
***** **** ********* ******, #*** LAKEWOOD, CO 80227 719-***-****
*************@*****.***
SUMMARY OF QUALIFICATIONS:
● Proficient at composing environmental health and safety (EHS) plans, conducting site hazard assessments,
performing exposure monitoring, and preparing Spill Prevention Control and Countermeasures (SPCC) plans.
● Demonstrate over three years of producing exceptional environmental project documents with Microsoft Office
(Word, Excel, Access, and Powerpoint).
● Maintain OSHA 40-Hour HAZWOPER Certification.
EDUCATION:
● Bachelor of Science, Environmental Health; Colorado State University, Fort Collins, CO. (2011)
o 3.36 Overall Grade Point Average (GPA), (Dean’s Honor List, Fall, 2009).
o Developed strong knowledge base in environmental science, hydrology, hydrogeology, federal and
Colorado environmental regulations (including RCRA, EPCRA and CERCLA), industrial hygiene, and
hazardous waste management.
● Bachelor of Science, Exercise Science; University of California, Davis. (1999)
o Relevant coursework: General Biology, General Chemistry, and Organic Chemistry
RELATED EXPERIENCE:
Environmental Consultant (2012 to 2013)
Bureau Veritas, Lakewood, CO
● Supervised well drilling and soil excavation during major remediation project following benzene release at oil
refinery.
o Coordinated and executed site hazard assessment and control with team of 2-5 EHS personnel.
o Collected indoor/ambient air and soil vapor samples for measurement of benzene and NAAQS criteria
pollutant concentrations.
● Sampled groundwater from monitoring wells at remediation sites for volatile organic compound (VOC) analysis.
o Completed Monitoring and Remediation Reports for the State of Colorado consisting of an analytical
narrative, site characterization, and analytical data spreadsheets to communicate clients’ level of regulatory
compliance.
o Oversaw hazardous waste management procedures and documentation for clients.
● Ensured an industrial facility’s compliance with State of Kansas groundwater quality regulations by
independently managing monthly sampling event.
o Organized equipment delivery to the site, verbal correspondence with site personnel, sample collection
procedures, and waste management procedures.
● Conducted over 50 Phase I Due Diligence Assessments to analyze project sites for potential environmental risks.
o Performed site reconnaissance, field sampling, and technically defensible assessment report development
for the clients.
● Performed peer review of Spill Prevention and Control and Countermeasures (SPCC) plans.
Laboratory/Environmental Field Technician (2010 to 2012)
Stewart Environmental Consultants, Fort Collins CO
● Analyzed quality of wastewater, surface water, produced water, biosolid, soil, and sediment samples using AWWA
Standard Methods.
Monitored clients’ compliance with NPDES permit limits and SWPPPs.
Obtained a 95% average of true values for all quality assurance samples.
Punctually reported water quality data using a Microsoft Access database program and completed Excel
based Quality Control data documents for clients.
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● Prepared comprehensive 35-200+ page EHS plans, including SPCC plans, for major produced water treatment
projects.
● Collected water line and wastewater samples from construction or industrial projects and performed subsequent
wet chemistry analysis.
● Trained project site personnel on EHS procedures and personal protective equipment use.
Environmental Field Technician (2009)
Colorado Mosquito Control, Loveland, CO
● Eradicated 90-100% of mosquito larvae found during inspection of wetlands or detention basins located via ArcGIS
maps.
● Performed 10 hours of field work daily without direct supervision on rugged terrain through periods of rain, hail,
wind, and intense heat while carrying 30-40 pounds of equipment.
● Discovered several previously undocumented mosquito breeding sites.
OTHER WORK EXPERIENCE:
Worked in the fields of rehabilitation, sports medicine, and fitness. (1999 to 2009)
Organizations such as Fitness Together, Front Range Orthopaedics, LA Fitness, and Huntington Beach Union
High School District.
● Independently organized daily client schedule, designed fitness/rehabilitation programs, and marketed fitness
services to medical professionals.
● Exhibited outstanding customer service skills with clients and patients. Achieved a 90% client retention rate.
● Successfully supervised multiple rehabilitation programs simultaneously and managed urgent medical situations.
● Conveyed information regarding health, injury mechanism, and fitness in non-technical language to clients,
patients, coaches or parents on a daily basis.
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