Customer Service Medical Billing

Sharon Vanessa King

**** ****** **** *****

Elk Grove, CA 95758

Home: 916-***-****

*************@*****.***

Dedicated administrative professional with more than 10 years of experience in

nonprofit companies.

IGHLIGHTS OF UALIFICATIONS

H Q

Excellent communication and interpersonal skills

Strong managerial skills and experience

Genuine and outgoing, with a strong commitment to the nonprofit sector

Organizing resources and staff to achieve maximum efficiency

Managing complex workflow processes in a diverse office environment

Personnel management

XPERIENCE

E

TLCS Sacramento, CA

Personal Service Coordinator 7/2009–8/2012

Answering inbound and out bound calls, managing case loads of 25 40 clients as

well as scheduling appointments and providing resources within the community

For consumers. Data Entry and Admission of clients as well as discharges. Assisting

with budgeting and Developing treatment plans and extensive documentation.

Assisted with creating communication materials. Coordinated meeting and staff

schedules. Performed receptionist duties.

Office assistant

Sacramento, CA

Sierra Vista Hospital 10/2006–

Rehabilitation Counselor

9/2009

Answering multiple line call inbound and out bound and faxing important patient

documents. Work closely with professional staff in a hospital setting. Completing

all intake packets. Preparing patient files and charts. Admission of patients and

discharge of patients. Expert in medical billing and the software Avatar. Providing

clerical support to nursing staff as well as ordering of supplies. Monitoring work

flow and staff duties.

DUCATION

E

Florin High School Continuing

education

Diploma, Business/Communications

American River College

Human Services

Anderson Continuing Education 6/2001

Certified Phlebotomist Technician I

CPT#20938

Sacramento CA

Sacramento CA

KILLS

S

MS Office Suite

Database Administration

Spreadsheets

Filing and Records Management

Front Desk and Phone Reception

Customer Service

Office Management Executive Reports

Calendaring/Scheduling/Meetin g Planning

Administrative and Executive Support Word

Processing/Typing (45 WPM)

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