Management Customer Service

Patricia Abercrombie

Vice President of Operations

Innovation Drive, Inc.

Education and Training:

MBA with major in Project Management Completion March 2014

BA in Business Management, Tennessee Wesleyan College, Athens, TN AS in Web

Design, Georgia Northwestern, Rocksprings, GA

Professional Experience:

Ms. Abercrombie has 20 years' experience in the areas of management,

computer based team support, software support, and management reporting.

She has worked in positions of management leadership, sales, engineering

design, business development, and program management. Her core competencies

include quality assurance, accounting, HR/personnel management, and

customer service liaison.

For eight years Abercrombie served as the Director of Program Planning and

Management of Innovation Drive (ID), a business accelerator specializing in

the commercialization of military and other forward-looking, progressive

technologies, then moved to VP of operation in 2012

She supports the CEO in the daily planning and operations requirements of

the varied programs the company manages. Her main focus is program support,

development, and scheduling. She is adept in leveraging and implementing

software to track and update engineering progress to ensure accuracy in

data and reporting. She avails her efforts in support of market research

and the effective allocation of resources to various programs and projects.

Work History:

2005-Present INNOVATION DRIVE, INC. Director, Program Planning and

Management

Duties: Program planning and execution control, research management, and

portfolio management, Train new employees on programs used on daily basis,

Training employees on the daily duties included with project management as

well as work with part-time staff to ensure they are learning at work as

well as in the classroom while in college.

2004-2005 SCIENCE APPLICATIONS INTERNATIONAL CORPORATION Engineering

Designer

Duties: Research, Support, spread sheets, data analysis

2003-2004 DREAM WORKS PRINTING Office Manager

Duties: Responsible for Office Management, Accounts Payable, Accounts

Receivable,

Banking, Inventory Control, State and Federal Tax Compliance, Employee

Benefits Package Management and

Tax Preparation, training employees with all programs used on a daily

basis, proofing print work,

1998-2003 BLUECROSS BLUESHIELD OF TENNESSEE Sr. Billing

Technician/Reinsurance Clerk

Duties: Accounts Payable and Receivable on all large groups. Reinsurance

reports, membership, reconcile billing, and work closely with marketing,

client services and group administrators to insure quality of billing,

production reports, Cobra and E-Health mailbox.

Contact this candidate