Customer Service Administrative Assistant
Resume:
Cheryl D. Sanderson
Fairfield, CA 94534
******.*********@*****.***
OBJECTIVE
To obtain a position as an Administrative Assistant that will utilize my
administrative skills, customer service abilities, and my Associate of Arts
in Business Administration.
EMPLOYMENT HISTORY
Customer Service Manager 2012-
Present
Wal-Mart Fairfield,
CA
. Co-ordinate the checkout area of the store and resolving customer
complaints in a timely and dignified manner
. Ensures the company's register procedures are followed as well as
monitoring and maintaining all front end cash levels
. Support cashier by providing change, approving price adjustments and
approving check and bank card transactions
. Conduct Cashier training sessions to ensure all front end associates are
knowledgeable regarding current company polices
. Preforms necessary register audits and reports daily
Lead Demonstrator 2009 -2010
Warehouse Demo Services Fairfield,
CA
. Assisted with the training of demonstrators to build customer sales
while providing superior customer service
. Responsible for preparation and set up of demo carts and displays
as well as the distribution of product samples
. Accountable for company credit cards sales balance sheets each day.
Secretary of the Board of Directors
2007 - 2010
Giving New Life
Vallejo, CA
. Preserve records of the board to ensure effective management of the
organization's records
. Manage minutes of board meetings
. Being familiar with legal documents, such as by-laws, IRS letters, etc.
to note application during meetings
. Gathered information to determine clients eligibility via interviews and
intake application
. Provided information and support to clients about the program as well as
outside resources
Care giver
2/2002 - 5/2009
In Home Support Services
San Francisco, CA
.Assist with medication management, physician appointments, and physical
fitness
.Support the preservation of personal and home care (cooking, cleaning,
assist in personal grooming)
.Promote an independent living environment by providing assistance with
special needs and meaningful companionship
Property Management
4/2004 - 4/2005
A Place-2-Live
Vallejo, CA
.Prepared operating budget, including monthly expenses
.Prepared rental agreements, three-day, and thirty-day notices
.Collected all rents and moneys on site in a timely manner, deposited
daily, and kept accurate records
EDUCATION
Bachelor of Fine Arts
8/2007
American InterContinental University
Hoffman Estates, IL
.Concentration: Visual Communication
Associate of Arts in Business Administration
4/2005
American InterContinental University
Hoffman Estates, IL
.Concentration: Business Administration
COMPUTER SKILLS
.Microsoft Word, Excel, Outlook, and PowerPoint
.Adobe Creative Suite 5.5 Photoshop, Illustrator, and Indesign
.Type 40 WPM
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