Manager Management
Resume:
Kelly U. Farrow
*********@*****.***
Good Day HR Leadership,
Currently, I am interested in moving into the next level in my career
as an HR professional and your opening in Human Resource Leadership is
right in line with my goals. I have an extensive HR background that spans
over a 15-year corporate HR history. My career began in the finance
sector with companies such as Goldman Sachs and Bank of New York and more
recently has been in the telecom and healthcare sectors.
My experience involves working in HR Leadership as a recruitment
specialist, along with training and developing leaders in various areas.
In addition, I also possess extensive employment and business law
knowledge, as well as an expertise in the recruitment of senior leadership,
talent assessments, talent succession, and employee-labor relations.
I am currently pursuing my Ph.D. in Higher Education Leadership, with
a concentration in HR Administration. This focuses on identifying sharp
leadership skills for senior positions, attracting top talent, studying
trends, doing talent assessments, setting in place talent succession
models, and identifying the next generation of leaders needed to
effectively administrate the helm of any educational institution.
I am positive that what you are looking for in a candidate is what I
have in my personality, experience and skills; I am so excited to exchange
ideas and discuss what' needed to take your HR department to the next
level.
Sincerely,
Kelly U. Farrow
Kelly U. Farrow
KELLY U. FARROW
212-***-**** ( *********@*****.***
Human Resources Professional
< Extensive background in HR generalist affairs, including experience
in employee recruitment and retention, staff development, mediation,
conflict resolution, benefits and compensation, HR records
management, HR policy development and legal compliance.
< Demonstrated success in negotiating win-win compromises, developing
teambuilding programs, writing personnel manuals, interpreting
corporate policies, writing job descriptions and management reports.
< Understanding of enterprise software, particularly Teleo, Brass Ring,
SAP, and other Talent Management software (e.g., Recruiting,
Performance Management, Succession Management).
< Strong writing and communication skills, including the ability to
synthesize information into clear, concise messages or detailed
analytical reports and executive summaries.
HR Skills
HR DEPARTMENT STARTUP Recruitment & Retention Emp. Orientation &
Employment Law, Title Employee Relations On-Boarding
VII/FLSA/ADA/COBRA/HIP Alternative Dispute Resolution Dept. Training &
PA (ADR) Development
FMLA/ADA/EEO/WC/I-9 Benefits Administration Performance Management
HRIS/PeopleSoft/Ultipr Talent Management Organizational
o Talent Succession Development
ADP Payroll Systems Behavioral Interviewing HR Policies & Procedures
Project Management Techniques
Union Negotiations/ Full Life Cycle Recruitment BrassRing/Teleo/Virtual
Grievances Diversity Management Edge /ICIMS/Position
Manager/Kenexa
1199 Liaison
Professional Experience
VILLAGECARE (CORPORATE CONTRACTOR) - WALL ST, NY
A Large community-based, not-for-profit organization serving persons living
with HIV/AIDS, seniors and individuals in need of continuing care and
rehabilitation services.
Corporate Recruiter, 8/2013 to 10/2013
Key Results:
o Developed and implemented recruitment strategies: Including screening
applicants, recommending candidates, and managing the on-boarding
processes
o Utilizes a wide variety of sources including, online job boards,
social media, corporate website, print media & staffing agencies to
fill professional positions with well qualified staff
Montefiore Medical Center (Corporate Contractor)- Bronx, NY
The largest medical facility in the Bronx, employing over 10,000
professionals
Recruitment Manager, 11/2012 to 6/2013
Recruited to streamline, organize, and staff one of Montefiore's
largest departments-Nursing. Managed over 100 requisitions, while
meeting departmental staffing needs, union placements, and managing
internal transfers.
Key Results:
0. Corporate contact for union representative for displaced employee, &
new hires
0. Attend union meetings as staffing representative for union contracted
job within HR
0. Liaison for 1199 workers union and NYSNA Nurse's union
0. Coordinate internal job postings: Union & Non-Union
0. Facilitated Union Grievances & was corporate contact for union
representative
0. Attend union meetings as staffing representative for union Grievances
0. Liaison for all union negotiations and contract Grievances
0. Full life cycle recruitment: Job posting, sourcing, recruiting,
compensation offer, & on-boarding
0. Manage & audit current openings, & Job postings
0. Consult with hiring managers on staffing and recruitment policies
0. Ensure compliance with Equal Employment Opportunity mandates & Union
contracts
0. Advise management on hiring & compensation guidelines
0. Update and track recruitment files
0. Prepare and place job advertising across appropriate mediums
including social networks
0. Attend career fairs & networking events, coordinate & plan internal
open-houses for nursing department
0. Use enterprise applicant tracking technology & innovative recruiting
tools, to review & select candidates
0. Solicit & document hiring managers candidate feedback
0. Provide reporting & regular status updates to the Director of
Recruiting as required
0. Solicit referrals from potential talent and internal employees
Southeast Bronx Neighborhood Centers (non-profit) - New York, NY
Provides daycare & dayhab services for mentally disabled persons
Business Partner & HR Generalist, 10/2011 to 6/2012
Recruited to streamline, create, and synchronize, Executive
Administration, HR management, QA compliance, recruitment, & hiring
within the entire organization. To ensure all audit compliance, & HR
recruitment best practice standards are adhered. Worked with senior
management to create HR policies and procedures; & recruit employees.
Key Results:
0. Played a key role in ensuring the establishment of recruitment &
quality assurance compliances for the organization
0. Trained 25-member management team on interviewing techniques and best
practices, conducting workshops and one-on-one coaching sessions that
contributed to sound hiring decisions
0. Supported leadership in providing counsel for selection of candidates
0. Responsible for sourcing and managing the process from initiation
through on-boarding
0. Drive the execution of the talent acquisition and assessment process.
Partner with functional leadership to develop programs and practices to
align the workforce and achieve the strategic goals of the company
0. Consulted and supporting leaders on employee relations concerns
Implemented strategies and programs to drive operations of the business
Administered employee programs including the development, design, and
implementation
Review non-merit salary changes, promotional approvals and equity reports
to ensure compliance
Human Resource Information System (HRIS) via PeopleSoft to review and
possibly approve manager-created transactions
Evaluated job descriptions from managers in accordance with compensation
policy
Used Virtual Edge applicant tracking/staffing software to assist managers
with reviewing, approving, and entering data on staffing requisitions
Coach managers on succession planning, talent development, performance
management and the execution of performance improvement plans
Provide guidance to ensure compliance and consistency of applicable laws,
policies and practices.
Conduct HR activities within site to effectively ensure an Equal
Opportunities framework and an environment in legal compliance with local
and national law
Managed immigration processes consistent with supporting an international
workforce
Verizon - New York City, NY
Leading domestic and international Telecom Company.
Talent Manager (Corporate Contractor), 1/2011 - 6/2011
Recruited for major hiring of new graduates & college interns in all
industries. Established recruitment strategies with State Colleges to
acquire top talent from their institutions. Coordinated HR Business
Partners & HR Managers across all Business lines to facilitate talent
acquisitions in 5 states [TX, NC, GA, NJ, NY] from Corporate Telecom to
VzWireless. Hiring Metrics: 580 new graduates & 200 interns within 4
months.
Key Results:
Full Life-Cycle college recruitment
Managed 200+ job requisitions; areas listed above
0. Facilitated Union Grievances & was corporate contact for union
representative
0. Attend union meetings as staffing representative for union Grievances
0. Liaison for all union negotiations and contract Grievances
0. Coordinate internal job postings: Union & Non-Union
0. Facilitated department conflict/resolution for employees -bargaining
and non-bargaining
National Campus Recruitment for Verizon Telecom Corporate Office
Reworked new-hire orientation program to include HR information and company
resources
Prequalified & pre-screened candidates for hiring managers
Recruitment Strategist targeting schools with top talent for college hire
Collaborated with L&D, Verizon Business/HR partners to place talent
Assisted & followed-up with new hires to complete hiring offers
Provided weekly recruiting metrics to department Director
Attended career fairs and conduct presentations at college visits
Jewish Guild Healthcare- New York City, NY
Leading non-profit in providing residential services to the visually and
physically disabled.
HR Manager (Corporate), 5/2005 - 11/2009
Promoted to fulfill a broad range of HR functions, including recruiting and
training employees, administering benefits, overseeing disciplinary action
and managing HR records. Resolved conflicts between employees, coordinated
health fairs to promote employee wellness and performed exit interviews.
Key Results:
0. Liaison for Union and Senior Department Heads for current employees
and new hires
0. Facilitated all Union Grievances
0. Facilitated department conflict/resolution for employees -bargaining
and non-bargaining
0. Responsible for entire hiring and termination process for the
organization
0. Full Life Cycle Recruitment for the organization; industry networks
and trade shows
0. Trained management team on interviewing techniques and best
practices, conducting workshops and lead one-on-one coaching sessions
that contributed to good hiring decisions.
0. Co-developed company's first-ever standardized disciplinary
procedures and tracking system that keep the company from legal risk
and ensured consistent and fair discipline processes
0. Liaison for the organization and outsourced staffing agencies
0. Saved company thousands of dollars every month by reducing reliance
on employment agencies. {Brought the majority of formerly outsourced
recruiting functions in-house to reduce billable hours from 400+ to
less than 50 per month}
0. Retention specialist for departments
0. Negotiated approximately 95% of the salary offers and dozens of sign-
on bonuses/relocation packages annually at both the exempt and non-
exempt level
0. Generated Compensation Analysis, Budgets, & Job Requisitions
0. Revised job descriptions across all departments. "Shadowed"
leadership and interviewed employees to construct an accurate picture
of the duties and skills required for each position
Professional Experience (continued)
ANN TAYLOR INC., - NEW YORK CITY, NY
Leading retail carrier of women's classic clothing
Senior HR Manager & Generalist (Corporate), 11/2003 - 7/2005
Recruited to manage HR recruitment & employee relations for 10 stores
with over 200 employees in lower Manhattan. Governed store managers in
order to facilitate new hire compliance. Managed all talent acquisitions,
talent succession, & terminations for assigned area.
Key Results:
0. Fostered a teamwork/open-door environment conducive to positive
dialogue across the organization. Personal efforts were cited as the
driving force behind branch's employee-retention rate of 92% within
an industry where high turnover is the norm
0. Devised creative and cost-effective incentive and morale-boosting
programs (including special events and a tiered awards structure)
that increased employee satisfaction and productivity
Full Life Cycle Recruitment for Ann Taylor
Developed Recruitment Pool for Senior Store Leaders
Managed Human Resource Store Operations
Managed 150-200 employees in 10 stores
Education & affiliations
CAPELLA UNIVERSITY - MINNEAPOLIS, MN
Philosophy Doctorate (PhD) HR Administration (with honors), Present
Nyack Graduate school of business - nyack, ny
Masters Business Administration (MBA) HR Management
Nyack college - New York City, NY
Bachelors of Science (BS) Business Management
Affiliations:
Society for Human Resource Management (SHRM)
National Scholars Honor Society
Outstanding young women of America
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