Customer Service Assistant

NICOLE D. CHASE

**** *. ********** **. ***. #* Phone: +1-419-***-****

Portland, OR 97217 E-mail: *************@*****.***

Education:

Bachelor of Science in Neuroscience, and a Bachelor of Arts in Geography from Bowling Green State University

Honors Program; Neuroscience and Geography double major

Double minor: General Sciences minor and Chemistry minor; emphasis on atmospheric science

Multiple classes focused on Esri’s ArcGIS, along with experience using GIS in research outside of classes

Graduated May 2013

Papers Accepted for Presentation at National Scientific Conferences:

Chase, Nicole D., and Eckmann, Ted C., (2013) Patterns in Lightning Occurrence and Lightning Mortality in the United

States. Annual Meeting of the Association of American Geographers: April 9 -13, 2013. Los Angeles, CA.

Newman, Cassondra M., Chase, Nicole D., and Eckmann, Ted C., (2013) Analyzing Spatial Patterns in Tornado

Deaths and Destructiveness in the United States to Improve Tornado Safety. Annual Meeting of the Association of

American Geographers: April 9-13, 2013. Los Angeles, CA.

Selected Honors and Awards:

Presented Patterns in Lightning Occurrence and Lightning Mortality in the United States at BGSU’s

2013

Undergraduate Research Symposium on April 28th, 2013

2011 One of the first four recipients of the Leadership Certificate Program, Center for Leadership, BGSU

2011 Certified weather spotter through The National Weather Service (NWS) and SKYWARN

2010 Initiated into Phi Sigma Pi Honor Fraternity, Epsilon Beta Chapter

2010 Hand selected for the BGSU LeaderShape Institute at Camp Joy in Clarksville, OH

2010 Received a bronze leadership pin through National Residence Hall Honorary (NRHH)

2010 Awarded the Dr. Suzanne K. Miller Undergraduate Research Assistantship for $550

2009 Initiated into Order of Omega, an honor society for Greek students, Bowling Green Chapter

2009 Inducted into The National Society of Leadership and Success, BGSU chapter

2009 Attended the November 2009 Central Atlantic Association of College and University Residence Halls

(CAACURH) Leadership Conference in Pittsburgh, PA

2009 Initiated into Alpha Phi Omega Co-Educational Service Fraternity, Zeta Kappa Chapter

2008 Inducted into Falcon Chapter of the National Residence Halls Honorary (NRHH) for being a part of

the top 1% of student leaders on BGSU’s campus

2008 Attended the May 2008 National Association of College and University Residence Halls (NACURH)

Leadership Conference in Stillwater, OK and presented about “Leadership Styles in Harry Potter”

2008 Awarded Clifford and Lyn Long Scholarship for $1,026

2008 Attended Leaders in Residence (LIR)-a semester long seminar about leadership types and styles at BGSU

2007 to Hand selected for a neuroscience and endocrine lab group about Polychlorinated biphenyls (PCB)

2010

Hand selected for a research project called Megafarms to collect and analyze water for E. coli and

2007 to

2008 chloroform from rivers in the Wood County area near factory farms

Page 2-Nicole D. Chase

Examples of Related Work Experience:

Time Position Duties

Aug. Data Analyst ● Analyze and manipulate car accessories data from General Motors

2013 to at Chrome ● Responsible for the accessories data on various GM vehicles

Present Data ● Interact with a wide variety of people both inside and outside of the Portland office

Solutions in ● Deal with problems that arise in a fast paced job

Portland, OR

Aug. Teaching ● Attended GEOG 2130: Meteorology, GEOG 3030: Severe Weather, and GEOG 3310:

2012 to Assistant via Conservation of Ecology during all class meetings

May BGSU’s ● Answered students’ questions in GEOG 2130’s lab along with grading GEOG 2130’s

2013 Geography labs as well as GEOG 3030’s Active Learning Exercises

Department ● Tutored students in the three classes before exams and whenever needed

● Lead lectures in all classes as needed

k

May Weather ● Assisted meteorologists, but mostly the chief meteorologist with making forecasts

2012 to Forecasting ● Witnessed forecasts that I had made being used on television during the 5:00 pm,

Aug. Intern for 5:30 pm, 6:00 pm, and the 11:00 pm newscasts

2012 WEWS in ● Dealt with problems that arise in both live television and in a fast-paced weather

Cleveland, environment

OH ● Extracted and analyzed raw data from weather models, and converted them to a

more simplistic format to generate a weather forecast

Sept. General ● Assisted student managers and full time managers

2010 to Student Food ● Customer service skills and multitasking skills

May Service ● Dealt with problems that occur in fast paced job

2013 Worker at ● Interacted with employees of all ages and backgrounds

BGSU’s

Kreischer

Sundial

Aug. Tutor for ● Attended MATH 1150: Introduction to Stats class two times a week and took notes

2010 to blind student ● Helped blind student comprehend and understand statistics

Dec. for BGSU’s ● Enhanced communication skills

2010 Disability ● Experienced a truly life changing semester

Services

May Clerical ● Answered phones and transferred them when applicable

2010 to Assistant for ● Made new files and organized files that were very much confidential and sensitive

Aug. BGSU’s in nature to be given to the staff

2010 Disability ● Interacted with many students with disabilities as well their parents

Services ● Kept office clean, organized, and presentable

Apr. Deli Sales ● Assisted head boss and two other bosses

2007 to Associate at ● Orchestrated orders of trays and processed them efficiently

Apr. The ● Focused on building communication and people skills with employees and with

2010 Anderson’s, customers

Toledo, OH ● Handled problems that occur in a fast-paced job

Sept. Peer ● Collaborated with a professor who received the Master Teacher award in 2005

2008 to Facilitator for ● Organized and implemented a make-up time for movies to be shown as well as

Dec. THFM 161V: study sessions for exams and whenever was needed

2008 Introduction ● Guided class discussions about movies and movie theory

to Film ● Served in other facets that would be related to that of a Teaching Assistant

Page 3-Nicole D. Chase

Examples of Leadership Experiences while at BGSU:

Time Organization Position Duties

2011 to Geography President ● Planned and organized scholarly, social, and fundraising events

2013 Club for this newly reactivated club

● Interacted with the BGSU Department of Geography and our

faculty advisor, among other outlets, on a regular basis

● Lead general assembly meetings on a monthly basis and Executive

Board meetings

2011 to Phi Sigma Pi Inter-Chapter ● Networked with fraternity Brothers within the Buckeye Region

2012 National Relations ● Planned and organized BGSU’s first Regional Conference for Phi

Honor (ICR) Chair Sigma Pi for 60 Brothers-held in Jan 2012

Fraternity ● Coordinated events that served our local philanthropy-Wood

County Humane Society

2010 to Resident Social Events ● Planned and organized social events within RSA

2011 Student Coordinator ● Worked with a small committee within RSA

Association ● Solved conflicts that arose in this newly created position

(RSA)

2009 to Dance Faculty, Staff, ● Communicated with various faculty, staff, and graduate students

2010 Marathon and Graduate on campus

Student Core ● Organized the three-hour block in which members of those above

Committee groups participated at BGSU’s 15th annual Dance Marathon, which

is Ohio’s largest student-led philanthropy

● Collaborated with other core committees and steering committee

members

2009 to NRHH Vice President ● Planned and organized various recognition programs for NRHH

2010 of Recognition and for other organizations on campus

● Dealt with Of the Month (OTMs) awards and made sure that they

were submitted properly

● Balanced a budget to make sure money was being spent properly

2008 to RSA Director of ● Planned and organized large scale and small scale programs for

2009 Programming RSA

● Interacted with many other organizations as well as and

administrators of Residence Life

● Balanced a budget to make sure money was being spent properly

on programming events

2008 to Chapman Chapman ● Mentored freshman students who lived in the Chapman Learning

2009 Learning Leadership Community in Kohl Hall

Community Team ● Helped out professors and staff of the Chapman Learning

Community

● Served as one of the faces of the Chapman Learning Community

Academic and Professional References:

Dr. Brett Holden Deborah Novak Dr. Ted Eckmann

Assistant Professor at BGSU Assistant Dean of Students at BGSU Assistant Professor and Researcher at

Mobile: +1-419-***-**** Office: +1-419-***-**** University of Portland

*******@****.*** ******@****.*** Mobile: +1-805-***-****

*******@**.***

Christine Ferreira Dr. Heath Diehl

Broadcast Meteorologist at WGAL Instructor at BGSU

Mobile: +1-503-***-**** Office: +1-419-***-****

*********@******.*** *******@****.***

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