Customer Service Sales
Resume:
& CORE
QUALIFICATION HIGHLIGHTS STRENGTHS
*+ years combined experience in Customer Service and Retail Sales
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2+ years experience in Camp Counseling specializing in elementary aged students
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Excellent Communication Skills (Written and Orally)
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Ability to multitask and work under pressure
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EDUCATIONAL PROFILE
Florida Memorial University – Miami Gardens, FL January 2009-
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Present
Pursuing: Bachelor of Science in Psychology Anticipated Graduation Date: May 2014
Plantation High School – Plantation, FL August 2004-
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September 2008
High School Diploma
EMPLOYMENT PROFILE
WESTON, FL*
CAMP COUNSELOR – YMCA* June 2013 – August 2013
AFTERCARE COUNSELOR – Sagemont Lower Campus* August 2012 –
June 2013
COUNSELOR – City of Sunrise June 2007 – August 2008
Supervised diversified age groups ranging from K-6th grade for the Summer Camp Program.
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Promoted the Y-Fit Program designed for healthy eating habits, exercise, and proper hygiene
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resulting in a healthy spirit, mind, and body. The Y-Fit program is dedicated to helping youth and
families engage in high-quality, inclusive, fun physical activity. (Specific to YMCA Services)
Provided an environment of safety, fun, and well-being as well as one-on-one counseling as needed.
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Prepared, planned, and provided classes/training to the campers according to defined protocol.
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Exemplified positive role modeling to assist campers in the development of building strong
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character.
Executed all emergency procedures with the safety of campers as the first priority.
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Assisted Program Directors, Support Staff and peers as needed.
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SUNRISE, FL
SALES ASSOCIATE – J. Crew October 2010 – January 2011
– Walmart (Health and Beauty Aid Department) August 2009 – August 2010
Assisted customers with the purchase of retail sales merchandise.
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Operated register for cash, debit and credit card sales.
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Monitored fitting room, priced clothing, set-up sales and floor displays.
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Provided shipping, stocking, and organizing department as needed.
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WEST BROWARD BLVD, FORT LAUDERDALE FLORIDA
RECEPTIONIST – Pearl’s Anointed Touch Beauty Salon January 2005 – January 2007
General duties included: Booking appointments, answering phones, assisting customers, running
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errands for employees, stocking shelves, and maintaining work area.
TECHNOLOGY SKILLS
Microsoft Word, Excel, Power Point, and Microsoft Office
CERTIFICATIONS
CPR and First Aid Training
COMMUNITY INVOLVEMENT
Volunteer for Beautification Services with Zeta Phi Beta Sorority, Inc. – MIAMI GARDENS, FL
September 10, 2013
Reference: Application for Employment
To Whom It May Concern:
I am taking this opportunity to apply for employment with your organization. As a college student, I will
soon be entering my senior year at Florida Memorial University. I am very eager to supplement my
educational endeavors with employment. Attached you will find my resume and as you take the
opportunity to peruse its contents, you will find that I have my primary experience in Customer Service
and the Retail Industry. However, over the last couple of years I have had the opportunity to work
primarily as a Camp/Aftercare Counselor with elementary aged children. This was quite a pleasurable
experience. Children are enjoyable and our “greatest” assets. Given the chance, an individual can
present them with so many ways to build an impact strong character and moral fortitude. Since I have
experience in both arenas, I would be able to utilize these diversified skills acquired over the last several
years and apply them as an asset to my place of employment. This is an opportunity that I am really
looking forward to and hope that consideration of my employment would make this a lucrative exchange
for both of us.
Allow me to express my sincere appreciation for your taking the time to peruse my resume. I must admit
that I really anticipate becoming a prospective employee with you. Therefore, I thank you in advance for
this opportunity. Please feel free to contact me at your earliest convenience.
Respectfully submitted,
Brittany Mathews
Contact this candidate