Chantel Farquharson
Bronx, NY 10466
***********@*****.***
EXPERIENCE:
Van Wagner Communication, LLC June 2011 - Present
Credit and Collection's Manger
• Reconciliation of past due accounts for eleven separate companies
• Reviewing and analyzing billing contract
• Review and authorize credit for new customer
• Focusing on month end closing and quarterly reports deadlines as well as year end
• Forecasting cash flow
• Keep an open communication with customers, sales department, billing and upper management
• Handle collection calls and internal inquires
• Supervising of one cash application clerk and four billing clerk
• Run weekly AR aging reports and review with treasure
• Make sure that all credits are applied or refunded as necessary
• Fulfill client's accounting inquiries and request, example: preparing spreadsheet analyses, providing invoices
copies, W9 forms and banking information and vendors form
• Processing intercompany transactions
• Create and enter new customer codes, and or edits to existing accounts
• Make educated and financial decision on when to forward accounts to outside collections
• Write off bad debt, cancel a contract, or convert a customer to a prepaid status
• Review invoicing, contract, completion report, posting entries and cash receipts to confirm proper billing
and cash application
• Create invoices for custoners who have their own outside invoicing system
Practicing Law Institute July 06 – January 2010
Collection's Coordinator
• Handle customer inquiries regarding billing and payments and resolve customer returns issues in a timely
manner
• Made approximately 125 calls per day to collect on past due accounts
• Effectively communicated with members to work out payment plans and insure payments were received
• Maintained members files with up to date contact information and call history
• Reconcile and balance account for month end closing
• Responsible for account receivable functions including but not limited to processing of credit card and checks
payment
• Provide support for the Collection Supervisor, Controller and Accounting Department
• Work with sales personnel on customer collection
• Maintain database of clients for notice of payment due
• Aided in the processing of lockbox and reconciliation
• Research claimed payments and request the appropriate transactions for refunds and transfers
• Provided timely and accurate information to other department
• Aided in the organization of company conferences and registration of attendees
• Perform administrative duties (includes write off memos, faxing invoices and or emailing in PDF form, filing. etc)
• Responsible for generation of invoices and customer statements
• Retreat and update monthly credit balances report
• Prepare weekly A/R aging reports for management
• Retrieve daily bank deposits from website & input into accounting system
• Perform other duties as assigned
• Maintain a binder of the tax exempt companies
• Client relation and interface
Test Quest, Inc. March 04 - June 06
Office Coordinator/Administration Asst.
Duties not limited to faxed, filed, answered multi-line phones
Billed for over 150 tutors on the Board of Education website
Created Excel databases/worksheets to increase organization
Keep updated on progress reports; mass mailed of student goals to parents and Board of Education
Schedule tutors
Scanned report and send CD to Board of Education for approval
SKILLS
Software: Microsoft Word, MS Excel, PowerPoint, Outlook, QuickBooks, Cogon’s, MAS 500, SAP (Best), CRM, KB
World Quattro, BMS, SnagIt, E-requester
Typing: 65 WPM.
Strong research and analytical ability
Functions well in fast paced environment
Excellent interpersonal and organizational skills
EDUCATION
Taylor Business Institute
Associates Degree in Business Administration.
Dean’s list March 2004-September 2006; GPA 3.94
University of Maryland University College
Bachelor in Accounting