Lee Singleton, MSA, LBSW
Southfield, Michigan 48033
248-***-**** cell
aca9yu@r.postjobfree.com
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Business and Human Resource Management
[pic]I have over 15 year of experience in Human Resources Business
Partner/Generalist with advanced skills gained through training and
experience to provide day-to-day administration of policies and programs
covering several or all of the following: recruiting, compensation and
benefits, training, employee relations, performance management and HRIS
administration.
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Areas of Expertise[pic]
Human Resources/Relations Leadership Development Labor
Relation/UAW/CBA Exp.
Flexible Spending Accounts Policies and Procedures
Organizational Analysis
401K Plans& Medical Section 125 IRS Compensation & Benefits Results
Driven
Recruiting & Sourcing Human Resource Generalist Benefits
Administration
Mental Health Therapist Provider Accreditation
Expatriate Management
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Education
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Master of Science - Central Michigan University, major: Human Resources
Administration
Bachelor of Science - Central Michigan University, major: Organization
Administration
Licensed Bachelor Social Worker, License# 680-***-****
Certificate of completion: Society for Human Resource Management (SHRM)
Training
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Professional Experience
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Burroughs Payment System
Human Resources Business Partner
December- 2012- Present
Summary Plans, implements and administers policies relating to all phases
of human resources activities(including recruitment and selection,
policy/practices, discipline, personnel issues, compensation, training and
development, performance management, health and safety, benefits, and legal
compliance) by performing the following duties:
. Maintains knowledge of legal requirements and government reporting
regulations affecting human resources functions and ensures policies,
procedures and reporting are in compliance.
. Keeps records of personnel transactions such as hires, promotions,
transfers, performance reviews, and terminations, and employee statistics
for government reporting.
. Recruits, interviews, tests, and selects employees to fill vacant
positions.
. Assist with the design, plan and implementations of new employee on-
boarding/orientation in a way that fosters a positive attitude towards
company goals and objectives.
. Conducts wage surveys within labor market to determine competitive wage
rate.
. Administers performance review program to ensure effectiveness,
compliance, and equity within organization.
. Governs benefit programs such a life, health, dental and disability
insurances, pensions plans, vacation, sick leave, leave of absence, and
employee assistance.
. Manage exit interviews and handle all termination paperwork.
. Process payroll for over 500 hundred employee's, commission, bonus,
awards and merit adjustments
. Develop and create benefits census for the company.
. Manage and oversee all STD, LTD, Worker Compensation and FMLA for the
company.
. Oversees the administration of worker's compensation program, including
working with the insurance carrier to reduce employee lost time.
. Prepares employee separation notices and related documentation, and
conducts exit interviews to determine reasons behind separations.
L. Singleton, MSA, LBSW
Page 2
American Society of Employer- Professional Human Resources Staffing Firm
October-2007 - December-2012
All Contractual Assignments
JHP Pharmaceutical
Contractual
Sr. Human Resource Generalist (American Society of Employer)
February-2012-August-2012
. Administers various human resources plans and procedures for the
organization. Assists in development and implementation of policies and
procedures; prepares and maintains employee handbook and other HR related
manual and documents.
. Oversee the recruits, interviews, test, and selects employees to fill
vacant positions
. Plans and conducts new employee orientation to foster positive attitude
toward company goals
. Answer various HR inquires, Benefits, Cobra, WC, I-9, FMLA, Short/Long
Term Disability, and CBA
. Administers compensation program, participates in salary surveys,
maintains compensations structure, and monitors all compensation data.
. Work with organization management to write job descriptions and match
final description against salary and market data for proper salary range
placement. Ensure consistency related to job and salary placement across
the organization. Analyze job for proper FLSA status.
. Managed and coordinate with benefit administration vendors to deliver
cross functional benefit projects and resolve issues. Conduct New
Employment Orientation.
. Coordinates the hiring process for the company, including advertising,
job postings, initial interviews, and offer letters.
. Govern benefit escalation process and ADP call center representative
quality and testing
. Execute ADP & Aetna benefit website enhancements, process payroll changes
and enroll all new hires into the ADP HRIS, customer satisfaction survey
enhancements; administer improvement to ADP & Aetna call center
representative reference materials and process documentation
Detroit Symphony Orchestra
Contractual
Benefits & Human Resources Manager (American Society of Employer)
October- 2010- December 2011
Summary Plans, implements and administers policies relating to all phases
of human resources activities(including recruitment and selection,
policy/practices, discipline, personnel issues, compensation, training and
development, performance management, health and safety, benefits, and legal
compliance) by performing the following duties:
. Maintains knowledge of legal requirements and government reporting
regulations affecting human resources functions and ensures policies,
procedures and reporting are in compliance.
. Keeps records of personnel transactions such as hires, promotions,
transfers, performance reviews, and terminations, and employee statistics
for government reporting.
. Recruits, interviews, tests, and selects employees to fill vacant
positions.
. Assist with the design, plan and implementations of new employee on-
boarding/orientation in a way that fosters a positive attitude towards
company goals and objectives.
. Conducts wage surveys within labor market to determine competitive wage
rate.
. Administers performance review program to ensure effectiveness,
compliance, and equity within organization.
. Governs benefit programs such a life, health, dental and disability
insurances, Medical Spending Accounts, pensions plans, vacation, sick
leave, leave of absence, and employee assistance.
. Manage exit interviews and handle all termination paperwork.
. Process payroll for over 500 hundred employee's, commission, bonus,
awards and merit adjustments
. Develop and create benefits census for the company.
. Manage and oversee all STD, LTD, Worker Compensation and FMLA for the
company.
L. Singleton, MSA, LBSW
Page 3
. Oversees the administration of worker's compensation program, including
working with the insurance carrier to reduce employee lost time.
. Prepares employee separation notices and related documentation, and
conducts exit interviews to determine reasons behind separations.
Getrag Transmission Corporation-Automotive Supplier (Germany Organization)
Contractual
Sr.Human Resources Generalist (American Society of Employer)
October- 2007 - May- 2008
. Benefits administration plans, Medical Section 125 IRS with HSA & FSA,
Guardian Short & Long Term Disability, Dental & Life/AD&D
. Responsible for production of 200 hundred members claims on a daily basis
. Ran corrected adjustments for testing purpose utilizing Nasco application
and documented senerious
. Assisted the EDI claims department with configuration of pending claims
working off reports generated from ADHOC
. Answer various HR inquires: Recruitment, Benefits, ERISA,EEO, WC, I-9,
FMLA, ADA, FLSA, Cobra for all employees
. Develop policy and procedures for the organization, and attend all policy
meeting with updates and revision to all policies
. Attend rounds meeting with the Broker for all negotiation dealing with
new plans, benefits changes and updates
. Process all payments for BCBSM, Delta Dental, EyeMed, Guardian Life etc
. Process test plan and design all Benefits including Medical, Life
Insurance, Compensation, Bonus, information for the company. Engage with
hiring managers in managing the recruitment of regular hiring for the
assigned business group
. Complete all EEOC and 5500 reports, compliances and immigration concerns
. Work closely with line managers to understand workforce needs and provide
proactive recruitment and selection for recruitment activities
. Conduct first stage phone interviews for short listing to hiring managers
. Conduct and manage skills assessment test
Snelling Staffing Firm
October- 2007 - July- 2010
All Contractual Assignments
City of Pontiac
Contractual
Sr. Benefits Generalist-(Snelling)
April- 2010 - July- 2010
. Cultivated relationship with providers and facilities to discuss and
monitor outstanding claims, aged balances and managed all contract
agreement guidelines
. Produced and delivered the organization's training policy and procedures,
new employee orientation, benefits and compensation plans.
. Facilitate new hire orientation and open enrollment for the company
. Implemented new customer service standards,HIPPA training and culture
diversity programs
. Benefits administration plans, Medical Section 125 IRS with HSA & FSA,
Guardian Short & Long Term Disability, Dental & Life/AD&D
. Educated providers on corporate policies and procedures as they related
to member benefits and provider reimbursement to ensure proper claims
submission. Communication techniques for improving employee relations.
. Answer various HR inquires: Recruitment, Benefits, ERISA, EEO, WC,Cobra,
I-9, FMLA, ADA, FLSA, Cobra for all employees.
L. Singleton, MSA, LBSW
Page 4
. Develop policy and procedures for the organization, and attend all policy
meeting with updates and revision to all policies
. Examines records of departments to ensure proper recording of
transactions and compliance with applicable laws
. Analyzes EDI data obtained for evidence of deficiencies in controls,
duplication of effort, extravagance, fraud, or lack of compliance with
management and with TPA to established policies and procedures
guidelines.
. Prepare reports of findings and recommendations for correction to
management Monitor the compliance of all state and federal laws
concerning personal issues, employee relations, employee support, Family
Medical Leave Act and other issues
. Process test plan and design all Benefits including Medical, Life
Insurance, Compensation, Bonus, information for the company. Engage with
hiring managers in managing the recruitment of regular hiring for the
assigned business group
Kelly Services Staffing Firm
December 2008 - April-2010
All Contractual Assignments
Beaumont Hospital
Contractual
Benefits Coordinator-(Kelly Services)
September-2009 - April-2010
. Benefits administration plans, Medical Section 125 IRS with HSA & FSA,
Guardian Short & Long Term Disability, Dental & Life/AD&D
. Educated providers on corporate policies and procedures as they related
to member benefits and provider reimbursement to ensure proper claims
submission. Communication techniques for improving employee relations.
. Answer various HR inquires: Recruitment, Benefits, ERISA, EEO, WC,Cobra,
I-9, FMLA, ADA, FLSA, Cobra for all employees.
. Develop policy and procedures for the organization, and attend all policy
meeting with updates and revision to all policies
. Examines records of departments to ensure proper recording of
transactions and compliance with applicable laws
Yazaki North American-Automotive Supplier (Japanese Organization):
Contractual
HR Account Manager/Generalist
December- 2008 -September-2009
. Benefits administration plans, Medical Section 125 IRS with HSA & FSA,
Guardian Short & Long Term Disability, Dental & Life/AD&D
. Responsible for production of 200 hundred members claims on a daily basis
. Cultivated relationship with providers and facilities to discuss and
monitor outstanding claims, aged balances and managed all contract
agreement guidelines
. Assisted the EDI claims department with configuration of pending claims
working off reports generated from ADHOC
. Answer various HR inquires: Recruitment, Benefits, ERISA,EEO, WC, I-9,
FMLA, ADA, FLSA, Cobra for all employees
. Develop policy and procedures for the organization, and attend all policy
meeting with updates and revision to all policies
. Attend rounds meeting with the Broker for all negotiation dealing with
new plans, benefits changes and updates
. Directed numerous leadership committees and task forces responsible for
marketing, developing pricing strategies and staff training
L. Singleton, MSA, LBSW
Page 5
. Process test plan and design all Benefits including Medical, Life
Insurance, Cobra, Compensation, Bonus, information for the company.
Engage with hiring managers in managing the recruitment of regular hiring
for the assigned business group
. Educated providers on corporate policies and procedures as they related
to member benefits and provider reimbursement to ensure proper claims
submission
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American Cancer Society Clinical Counseling & Technical
Contractual Services, LLC
HR Generalist: (Office Team): 2006-2007 Director of Mental
Health/HR Manager: 7/2001 - 8/2006
(Direct Hire)
Blue Cross Blue Shield of Michigan
5/7/1990 - 2/2/2002 (Direct Hire)
Senior Analyst/Market Research: 6/2000 - 2/2002
Continuing Education Technician: 6/1997 - 6/2000
Human Resources Specialist/Generalist: 11/1990- 6/1997
Claim Processor- Master Medical Dept.: 05/1990- 11/1990
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Managerial/Administrative
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Computer & Payroll skills: MS Word, Excel, PowerPoint, Oracle, Adobe
Acrobat,MS Project, MS Office, MS Front Page, MS SharePoint, Lotus,
Windows NT, HTML, Internet, Lytec Medical, Acroprint Time/Attendance
Tracking system, Microsoft Preview (HRIS) payroll/attendance, ADP,
Paychecks, Paylocity
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Professional Affiliations
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Society of Human Resources (SHRM) since 2006, National Notary Association
(NNA) since 2007
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Professional References
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Brenda Walker, Ph.D, Brady Brinkley, ASE Marcie
Caie
Director, Human Resources-JHP Manager of Professional Staffing
Media Mgr. Burroughs
248-***-**** 248-***-**** (734)
734-4000