Mason Chen

****-**** ******* ***, *******, On. M1P 4Z4 Phone: 416-***-****

(Cell 1)

E-Mail: aca9va@r.postjobfree.com

416-***-**** (Cell 2)

SUMMARY OF QUALIFICATIONS

Profile

An analytical QA / Programming Specialist with over 15 years experience

providing practical software solutions to complex issues.

Software quality assurance - Inspections; risk management, requirements

reviews, software metrics, quality and test plans, test designs and cases;

Change control and configuration management. Test methodology and test

tools.

. Competent in adapting to new technologies, processes and techniques

quickly and efficiently

. Collaborate with business areas, Subject Matter Experts (SMEs),

solution vendor, business analysts and solution architects to

facilitate QA test plan/test case development from business

requirements, system use cases, functional and non-functional

requirements, process workflow and product documentation.

. Execute all the test cases. Develop and execute procedures to ensure

compliance with the Processing Integrity Policy, and other aspects of

the overall System Processing and Information Security Policies

. Develop non-functional test plan/test cases including but not limited

to performance, stress, capacity, endurance, accessibility, data

conversion and security.

. Review, validate and finalize QA acceptance criteria.

. Work with development, solution vendor and infrastructure team to

establish QA environments.

. Coordinate with project manager the scheduling and execution of QA

Testing.

. Develops, maintains and tracks QA test execution and critical

milestones, dependencies and deliverables.

. Effectively communicate issues to QA manager, track issues to

resolution and drive QA Testing to completion.

. Very well experienced in Test Strategy and infrastructure for new

releases of business applications. (FX, Trading, Capital, Mutual Fund,

Interest Rate, Commission).

. Effectively communicate issues to QA manager, track issues to

resolution and drive QA Testing to completion.

. Coordinate and participate in user acceptance testing initiatives with

Client Services Staff

. Conduct daily/weekly checkpoint meetings with all participants during

QA execution.

. Establish and administer metrics to monitor and report on quality of

products and software being developed and deployed into production.

. Well-developed organizational, project management and design skills

. Good management skills in Credit risk, Market risk, Liquidity risk,

Operational risk

. Performed Quality Assurance (QA) activities for a web application

going through the Software Development Life Cycle (SDLC), for both

Graphical User Interface (GUI) and non-GUI environments.

. Strong Software Configuration Management and Quality Management skill.

Technical Skills:

Languages: Java, Perl, Java Script, Visual

Basic .Net, Visual Basic 6, Cobol, SQL/ PL SQL,

CICS, PL/I, C,C++, SAS, REXX, Easytrieve, XML

Database/ RDMS: SQL Server, Oracle 9i/10g, SQL/ PL

SQL, MS Access 97/2000/XP, Database Modeling and

Design

Operating Systems: Mainframe, UNIX, Windows 2000/NT//9x/XP, DOS, MS

DOS, MVS, CPM,

Middleware & Web Server: WebSphere Application Server 6.1, WebSphere

Portal Server 6.1, BEA WebLogic, Windows NT Server

4.0, IIS web server, IBM HTTP Server

QA Skill Set: Test Automation Tool, Unit

Testing, Regression Testing, Black/White Box

Testing, Load Testing, Performance Testing, System

Testing, Integration Testing and User Acceptance

Testing

QA& bug reporting Tools: IBM Rational Function Tester, Quick

Test Pro, Mercury Quality Center, Rational

Performance Tester, Load Runner, Clear Case,

Clear Quest, CVS

Methodologies: Agile, RUP, Waterfall, SOA, UML, Web

Services

Professional Experience

Sr. Quality Assurance Analyst 2012.06 -

Current

TD Bank

Project: WCO (Wealth Client On-boarding)

Transfers

Description: The Transfers Project will introduce a new service within

the Wealth Gateway that will set the groundwork for managing transfers-

in to TD Wealth Accounts. The purpose of this project is to improve the

transfer initiation process efficiency by providing up front data

capture (thereby reducing errors and deficiencies), introducing

automation of the upload to the transfers processing system (thereby

reducing some processing times), and to improve client and partner

experience by automating the status of transfers in (thereby making it

more transparent).

Environment: Windows XP, Mainframe, HP QC. Web services and IMS

mainframe/IMS Connect

Responsibilities:

. Develop, publish and execute Quality Control oversight plans.

. Performed SOA / Web Service testing

. Participate in identifying WCO requirements for projects by

participating in the review of contractual documentation

. Maintain a high degree of awareness on WCO issues

. Prepare generic and project specific WCO plans and procedures.

. Interface with various departments, including other branch offices,

contractors and customer representatives.

. Review, improve, document and implement WCO procedures and policies on

a continuous basis.

. Establish and maintain software baselines and ensure that all

artifacts are properly placed

. Create and maintain projects within WCO tools

. Troubleshoot problems

. Interface with vendors to report bugs, and request enhancements

Sr. Quality Assurance Analyst 2012.01 -

2012.05

Equifax

Project: CMSC (Consumer Marketing Service Canada)

Environment: Windows 7, Mainframe, SAS, JCL, Jira. SQL 2008

Responsibilities:

. Execute tasks to ensure that customer deliverable comply to

specifications

. Execute data conversion testing.

. Document and report problems and issues found during testing

. Prepare test cases and scripts, develops plans for systems changes

. Ensures systems changes meet specifications and do not impact systems

functionality

. Develops documentation for problem logs, user guides and training

. Devises to current procedures and performs workflow analysis

. And recommends quality improvements

. Internal Customer / User Support

. Captures, Diagnoses and resolves user issues and systems problems

. Manages problem recognition, research, isolation issues

. Documents resolution steps, logical procedures and resolves customer

/ user requirements and problems

Sr. Quality Assurance Analyst 2011.03 -

2011.12

Ministry of Government Health (MOH)

Project: IQS (Inspect Quality Solutions) Stage II

Environment: Win XP, 2008 SQL Server, Bug Tracker, .NET, Cognos

Responsibilities:

. Participate in System, Functional and User Acceptance Testing for

multiple applications on varying platforms

. Effectively analyse and decompose business, functional and non-

functional requirements to extract test requirements

. Prepare test strategy and test plans

. Participate in testing for multiple applications on varying platforms

. Provide accurate test estimates to the IQS Project Manager and Quality

Management Lead

. Write and execute effective test scenarios, cases and scripts to

thoroughly test the applications

. Oversee the development and execution of effective test scenarios,

cases and scripts to thoroughly test the applications

. Log and track defects to closure

. Maintain test documentation according to defined processes

. Identify and communicate any schedule and quality issues and risks to

the IQS Stage II Project Manager and Quality Management Lead

. Liase with the development and business teams to clarify requirements

. Help create and interpret use cases

. Produce documentation according to OPS standards

Sr. Quality Assurance Analyst 2010.04 -

2011.03

Ministry of Government Service (MGS)

Project: MyBizAccount (MBA)

Common Portal Services (CPS)

Awards: Showcase Ontario Merit award 2011 for One-Source for Business

Ministry of Government Services EDGE award 2011 for One-

Source for Business

Environment: Win XP, WebSphere Portal 6.1, WebSphere Application Server

6.1, Clear Quest, Rational Function Tester, Oracle 10g, J2EE, Java,

Perl, Flash, Microsoft OS,Unix OS,Cisco, Juniper and Checkpoint

security,

Hitachi storage, Dell iSCSI storage, and VMWare

Description:

Common Portal Services (CPS) is a GDC Migration project. It is a

migration project, which tested 18 applications that are moved from the

deferent Computing Centres to the Guelph Data Centre.

MyBizAccount (MBA) is one of the initiatives that will make Open for

Business (OFB) a reality.

One-Source https://www.appmybizaccount.gov.on.ca/wps/portal/mba_pub aims

to create a single

internet-based window for businesses to access government services and

information.

More specifically, it will create a secure online, one-window for a

registered business to

view the status of its program enrolments, and receive expiry and

renewal reminder alerts.

It will allow businesses to electronically complete and submit

application forms for key permits

and licenses including pre-population of tombstone data.

Responsibilities:

. Used IBM Rational Functional Tester tool 8.1 for function and

regression testing

. Used IBM Rational Performance Tester 8.1 for load and stress testing

. Used IBM Quality Manager 3.0 for managing all test scripts and test

case documents

. Deployed Websphere Applications to the UAT and Production.

. Concentrated and involved more in System Integration testing.?

. Involved in testing the data integration, system integration and

business workflow between each function.

. Executed Backend Database testing in Oracle using SQL.

. Reported defects in timely manner and logged the same into defect

tracking tool (Clear Quest).

. Verified the Fixed CRs and tracked the same to closure.?

. Coordinated with the developers and other individuals involved in the

project to resolve the identified issues.?

. Ensure that all the test cases are written and updated in Clear Quest.

. Reviewed tests specifications, cases and performed manual testing.?

. Designed and developed test cases for putting the application on

Manual testing.?

. Developed QA management process including:

o Testing strategies;

o QA methodologies;

o Planning, developing and executing test plans and test cases;

o Defect management and tracking;

. Performed SOA testing and web service-based applications;

. Performed building, scripting, configuring, and executing test

sequences using automated testing tools;

. Experienced with automated test tools at the build/code level;

. Good understanding of business requirements tracking tools (Clear

Quest) and the software development life cycle (SDLC);

. Worked in an application development and system integration

environment within a deadline-driven atmosphere;

. Good documentation skills and superb organizational and logic skills;

. Excellent analytical, problem solving and decision-making skills;

spoken and written communication skills; interpersonal and negotiation

skills;

. A collaborative team player with a track record for meeting deadlines.

Sr. Quality Assurance Analyst 2007.05 -

2010.03

Aithent Canada (CMM Level 5 Certified)

Project: Trade Activity Report (TAR) - RBC Dexia

Environment: Win XP, J2EE, .NET, Java, Web Sphere, C sharp, Crystal

Reports 10, Oracle 9i, SQL Server, XML

Tools: Mercury Quality Center, QTP, Viewfinder, and Load Runner

Description: RBC-Dexia is the top global custodian service covering 27

world markets. The objective of the TAR is to provide RBC-Dexia clients

with reports on trade activities like future pending securities, matched/

unmatched client instructions, STP/STE analysis and timeliness on

receiving and matching of the Trades.

Responsibilities:

. Analyzed business requirements and developed the Detail Test Plan and

the Test Strategy and infrastructure for new releases

. Developed test plans, test design specifications, and test cases for

business applications. (FX, Trading, Capital, Mutual Fund, Interest

Rate, Commission)

. Created test cases based on business and functional requirements and

wrote test cases.

. Developed test strategies in analyzing performance risks and

identifying root cause for production issues;

. Participated in Test Case walkthroughs and in inspection meetings.

. Prepared test cases for Unit, System, Integration and Regression

testing based on the system requirements.

. Performed applications testing for all aspects of verification,

including functional, structural, regression, performance, stress,

load and system testing. Designed, developed and implement complex

test automation both at the functional and system level.

. Executed test cases and verified the actual results with the expected

results in Mercury Quality Center.

. Wrote modification request (MR) for the defects in the application

and liaised as the point-of-contact during the defect tracking

process

. Identified areas and methods to improve testing efficiency, expand

coverage and increase product reliability.

. Performed extensive back end testing using complex queries (SQL) and

multiple sets of data.

. Written test automation scripts, Unix script and SQL query to

extracted test data to meet the requirements.

. Maintained requirements, test cases, test data, test results and

defects using tools (SQL query, Mercury Quality Center, QTP,

Viewfinder, Crystal Report, Clear Quest).

. Optimized QTP scripts for Regression testing of the application with

various data sources and data types.

. As a team leader, estimated the complex of test job, assigned the

schedule to the team, checked the status and monitored the test

result.

. Performed SOA and web service-based applications testing.

. Understood the FIX Protocol and used it in trading activity.

Tester / Programmer

2005.09 - 2007.04

BST Solutions, Markham, Ontario, Canada

Project: Customer Inquire System, Accounting System (General

Ledger, Accounts Receivable, Accounts Payable)

Environment: J2EE, COBOL, SQL, SAS, Web Sphere 5.1/6.0, PL/I, JCL,

VSAM and REXX

Tools: FILEAID, Xpediter, Clear case, Clear Quest, Rational

Function Tester

. Developed quality assurance standards and processes

. Contributed to the defect resolution process with the development

teams and worked with developers and business analysts to solve the

problems.

. Coordinated test efforts including writing test reports, status

updating, issues escalating.

. Categorized defects into different severity levels, logging defects

in Clear Quest

. Developed software quality plans, test design specifications, and

test cases for business applications by using SQL and COBOL.

. Developed and Migrated the system from Mainframe to Unix platform

. Maintained system according to the business requirements

. Ran test cases to find defects in Internet-based business

applications with Rational Function Tester automation tool

. Participated in risk management to help determine best use of

development and testing resources

. Worked with customers to develop user acceptance tests for Internet-

based business applications

. Inspected QA Test Case design and execution methodologies

. Carried out test cases using Rational tools and prepared test result

reports

Systems Designer / Quality Assurance 2003.02 - 2005.02

Manulife, Waterloo, Ontario

Project: Agency System, Fasat (Field Administration System And

Tracing) Plus Maritime Integration Project

Environment: COBOL, SQL, SAS, TSO/MVS, ISPF, DB2, JCL, Endeavor, and

CICS

. Define test strategy and guidelines for the teams to sure quality

controls, assurance procedures and results met project objectives

. Designed test plans and test cases to ensure through and complete test

process by SQL query, FileAid and XpEditer.

. Conducted manual and automated blanket tests that identified and

eliminated static and dynamic logic errors and discrepancies

. Executed multi-level tests for over 20 cases bases, including unit

testing, integration testing, system testing, performance testing,

regression testing and user acceptance testing

. Analyzed test results which improved system performance and

Reconciliation

. Provided technical consultation and onsite assistance to teams to

ensure consistent development strategy and testing standard

. Developed an integrated agency system that incorporated over 100

databases, which meet primary object to provide detailed financial

reports to multi-departmental consultants and managers

. Maintained system and provided on-call support that improved user

accessibility

Programmer

1986 - 2001

S. Foreign Trade Computer Center, Shanghai China,

Project: Import and Export Advanced System (IEAS)

Environment: COBOL, VB, Oracle 8.1.6 RDBMS, Java Script, HTML, Windows

2000, IBM-390

. Designed Import and Export Advanced System that was an application and

database program that assisted organization in making solid business

decisions

. Involved the development and maintenance during the entire life circle

of the project

. Developed an understanding of foreign trade requirements and needs

through extensive research and liaison with trade specialist to ensure

that the final product met project objectives

. Defined data flow, divided the whole system into subsystem and

modules, defined functions of different modules, include reporting

subsystem, account balance analysis, day-end and year-end subsystems,

and interest counting to ensure logical sequencing that eliminated

errors and improved future additions or changes

. Designed data dictionary and data structure to improve user ability to

utilize the program and conduct analysis programs

. Wrote code and performed testing including unit and system test

ensuring quality of software

. Met client new requirements through conducting system modifications

and adding latest functions based on continual improvement and

functions

Overseas Training and Work

Programmer

1996 - 1998

Tokyo Information System, Tokyo, Japan,

Project: Venture Capital Application (VCA)

Environment: COBOL, PL/I, RPG, DB2, VC++, VB, EASY, JCL, Windows 98, IBM-

390, AS400

Designed code for Venture Capital Application (VCA) for SANWA Bank and

SIMIDOMO Bank, in a multi-disciplinary team to meet three-month project

turn around

Project: Commission Calculation and Administration System

Credit and Capital Management System

Environment: COBOL, PL/I, DB2, VC++, VB, EASY, JCL, Windows 98, IBM-390

. Designed code for the Referral Commission Calculation and

Administration System that calculated the referral commission, rebates

and bonus on the purchases of stock utilizing a unique technology that

significantly reduced the time to give customer responses

. Program allowed approved customers to view their commission details

and genealogy structure online

Trainee

1996 - 1996

High-Union Technology Company, Los Angeles, CA

Project: Oracle and Advanced Database Management

Environment: UNIX, Oracle and Windows NT/9x

. Successfully completed one-month Oracle training, obtained Oracle and

Unix Certification

Developer and Trainee

1986 - 1987

Syntronics Company, Toronto, Ontario,

Project: The Management of Inventory System

Environment: COBOL, Preview, C, and UNIX

. Involved in specific training to in a RS6000 machine in order to

maintain and troubleshoot issues

. Developed the Management of Inventory System as a practice project

EDUCATION

Shanghai Foreign Trade University

1983 - 1986

Data Analysis and SAS, Data Mining, Data Warehousing 2005.11 -

2006.05

QGI College

Quality Assurance

2009.06 - 2009.11

New Job College

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