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Customer Service Sales

Location:
Fayetteville, NC
Posted:
November 26, 2013

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Resume:

CAROLYN L. FRANCE

Contact Information

**** *** ********* ****

Winston Salem, NC 27127

336-***-****-Cell

E-mail : aca9sk@r.postjobfree.com

Objective

Detail oriented individual excited to use the knowledge and skills I’ve acquired to

achieve a hard working position. Always punctual and can work in a singular

environment as well as in a team.

Skills

Microsoft Software 35-40wpm/10-key Prescription Experience Filing/Data Entry

Medical Terminology Fax/Copy Machine Multi-line Phone Cash Register

Certifications

Unit Secretary Certificate, Pharmacy Tech Certificate

Education

07/2013 to Present Living Arts Institute, Winston-Salem, NC (Enrolled in Medical Billing/Coding)

04/2011 to 03/2012 Regency Beauty Institute, Winston-Salem, NC ( Cosmetology Diploma)

08/1994 to 05/1998 Parkland High School, Winston-Salem, NC (Diploma)

Work Experience

Full-Time

Sally Beauty Supply Company

2860 Reynolda Road Winston-Salem, NC 27106 July 2012 to Present

Sales Associate/Cashier

Customer Service, Stock, Cashier, Store Correction Counts and Back Stock.

Organize and File daily store paperwork, assist with placing store orders & deliveries, processing

shipments.

Dots Clothing Store

Part-Time (Seasonal)

3248 Silas Creek Pkwy. Winston-Salem, NC 27103

October 2011 to December 2011

Sales Associate/Cashier

Customer Service, Stock and Cash Register.

Industries For the Blind (Optical Department) Full-Time

7730 North Point Blvd. Winston Salem, NC 27106 August 2007 to April 2011

Customer Service Representative

Provide support to field opticians via phone, fax and email. Review orders for accurate information.

Provide job status and expected deliver date, Confirm receipt of orders and product returns.

Daily review of the job late report and notify sites of jobs that will be delayed.

Interact with customers to provide information in response to inquiries about products or services.

Assist with lens selection based on prescription needs,

Enter product returns/new orders into the system making sure the appropriate charges are applied.

Full-Time

Eckerd/ Rite Aid Pharmacy

4840 Country Club Road Winston-Salem, NC 27103 January 2007 to August 2007

Pharmacy Tech I

Assisting Pharmacy manager and Customer Service

Processing customer purchases, stock, answering a multi-line phone

Re-filling patient prescriptions, counting medication inventory, filling paper work



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