Customer Service Sales

Brittney Lagunas

*** * ***** ****, ***** ***** 940-***-**** ***************@**.***.***

Education

BACHELOR OF ARTS DECEMBER 2013-IN PROGRESS UNIVERSITY OF NORTH TEXAS – DENTON, TEXAS

Major: Sociology

Minor: Management

ASSOCIATE OF ARTS MAY 2011 NORTH CENTRAL TEXAS COLLEGE – CORINTH, TEXAS

Major: Arts

HIGH SCHOOL DIPLOMA MAY 2007 KEMP HIGH SCHOOL – KEMP, TEXAS

Skills & Abilities

SALES

Knowledge and ability of placing small and large commercial sales.

Great customer service skills.

Shipping and receiving.

General office duties.

COMPUTER/TECHNOLOGY SKILLS

Ability to operator Microsoft, Windows, Apple, Genesis, and EIS software.

Ability to type 85 wpm.

Data entry.

Experience

CSA-PRO SERVICES/COMMERCIAL SALES LOWES HOME CENTERS AUGUST 2, 2013 - PRESENT

Customer service.

Provide commercial sales information to vendors and contractors.

Figuring quotes and estimates on material lists and large projects.

Placing in-store and over-the-phone orders.

Inquiring and placing special orders through outside vendors.

Provide credit card and commercial account information to customers.

ADVISING ASSISTANT/DEAN’S ASSISTANT UNIVERSITY OF NORTH TEXAS NOVEMBER 2011 – SEPTEMBER 2013

Data entry, document scanning, and use of computer softwa re to update and trace files.

Create appointments and assist the dean with various projects.

NANNY SELF EMPLOYED MAY 2008 – NOVEMBER 2011

Schedule activities and manage play dates.

Transport children to and from school.

TEXTBOOK CLERK FOLLETT HIGHER EDUCATION, INC (UNT BOOKSTORE) DECEMBER 2007 – JANUARY 2008

Process textbook inventory and customer inquiries.

Shipping and receiving.

Processing in-store and online orders.

REFERENCES

Breana Sadowski - 940-***-**** – Wichita Falls, Texas

Michael Trammell – 903-***-**** – Kemp, Texas

Ashuni Perez – 956-***-**** – Lake Dallas, Texas

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