Customer Service Representative

*

TIMOTHY CHRISTOPHER PALMER

***** ********* **. * Woodbridge, VA 22192* Cell # 703-***-****

E-mail: ********@*****.***

SUMMARY OF QUALIFICATIONS:

• Possess strong analytical and problem solving • Proficient in communications and high

skills, with the ability to make well thought out knowledge of Microsoft Word, Excel, and

decisions. PowerPoint

• Detail-oriented, efficient and organized with

experience in data entry.

Work Experience:

P&P Cleaning Service- Woodbridge, VA

Supervisor 11/2010- Present

• Supervised employees assured facilities were cleaned promptly by employees.

• Confidential record keeping with contracts and files and schedules of employees and contracts in

computer and through files.

• Handled all billing with all clientele and filing of documents for any past contract

• Maintained relationship with clients for routine checkups to reassure quality production.

• Handled all marketing of the business via Facebook, flyers and brochures made from Word.

• Updated time sheets of daily work progressed through Excel.

• Maintain schedule of different employees

• Cleaners

• Stripped and waxed commercial buildings in dmv area

• Buffed commercial floors in dmv areas

• General cleaning in residential and commercial places

Customer Service

• Maintain all relationship w/ clientele to assure quality cleaning

• Connected via email, phone, Facebook, and twitter all forms of communication.

• Routine checks on jobs to make sure employees work was up to par.

• Stay connected with employees about health, weekly progress, and energy with other employees

where positive.

• Maintained relationship with founder and head supervisor of company bringing synergy of

company together.

Vangent- Richmond, VA

Customer Service Representative/Data Entry 7/2009-8/2009

• Verified insurance for each clientele to approve legal sales.

• Verified clientele’s license to approve citizenship.

• Verified clientele’s car titles to check for negligence.

• Sent records to supervisor for approval.

• Entered all data above into computers to keep record and for further confirmation.

2

FED EX-Alexandria,VA

Stocker 3/07

• Scanned and loaded trucks assigned to us

• Took boxes from off the conveyor belt and organized them

• Organized boxes by size and weight, put in entry of every box inside truck

Abercrombie and Fitch

Stocker 1/07

• Unboxed new shipment of clothes

• Censored and folded shipment of clothes

• Stocked clothes in orderly form in stock room

• Organized stock room and maintained a clean stock area

• Organized the store in front and helped customers with questions on

different clothing.

EDUCATION:

50 Credits Earned, Business Management 2010-2012:

Northern Virginia Community College

Virginia Union University

Woodbridge, Virginia

Richmond, Virginia

CERTIFICATIONS:

DCJS Certified

Audio Engineering Certified

Contact this candidate