ALYSSA CAPRA

* * ***** **

Nashua, NH *****

978-***-****

aca9nr@r.postjobfree.com

EXPERIENCE:

Dumont Enterprises, Dunstable, MA May 2013-Present

Administrative Assistant

• Enter data into Quick Books, Word and Excel

• Answer all office calls and file bills

Premier Medical Staffing, Nashua, NH January 2012-May 2013

Staffing Coordinator

• Recruit, vet and interview applicants and potential employees

• Process all information for E-Verify

Beachmont Catering, Boston, MA April 2011-Present

Assistant Chef

• Prep ingredients and set up plates

• Serve dishes to students

• Organize special events

Friendly’s Ice Cream, Tewksbury, MA November 2010-January 2013

Server

• Answer multi-line phone system and assisted customers.

• Take detailed requests based on customer’s requests and needs.

• Provide excellent customer service.

• Consistently offer professional, friendly and engaging service to customers.

• Have full knowledge of all menu items, contents, and preparation methods.

• Follow all company policies and service standards.

Salem State College, Salem, MA February 2010-May 2010

Administrative Assistant to Associate Bursar

• Processed financial information on student accounts.

• Maintained the loan filing system.

• Prepared mail merges.

• Responsible for skip tracing.

• Maintained confidential records.

• Provided all other administrative duties as needed.

Kevin’s Executive Catering Lowell, MA May 2008- May 2010

Administrative Assistant/Customer Service Associate

• Assisted Customers and provided excellent customer service.

• Maintained the books as official company bookkeeper.

• Assisted with, and kept track of, all inventory.

• Provided all other administrative duties as needed.

Panera Bread, Nashua, NH November 2007-May 2010

Associate Trainer/Customer Service Associate

• Maintained company’s cash drawers and dealt with all cash/credit transactions.

• Trained/mentored new employees in all aspects of the company, duties, responsibilities, and customer service.

• Assisted and waited on customers.

• Consistently offered professional, friendly and engaging service to customers.

EDUCATION:

Seacoast Career Schools, Manchester NH

February 2011-Present

Medical Assistant Program

Salem State College, Salem MA

August 2009-2010

GPA: 3.775 (Biology Major)

SKILLS:

Microsoft Office: Excel, Word, Mail Merge; PeopleSoft

ADDITIONAL ACCOLADES:

CPR/AED Certification 2011

First Aid Certification 2011

Blood-Borne Pathogens Certification 2011

References Available Upon Request

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