ROBERT S. JOHNSTON
Dover, NH 03820
aca9ma@r.postjobfree.com
Professional Summary
Highly motivated, results-oriented with over fifteen years hands-on
experience building and running an effective and efficient cross-functional
work environment including finance, sales, marketing, product development,
production, warehousing, and distribution. Innate ability to strategize and
execute a business plan to achieve desired goals, with proven experience in
developing and managing a business from the ground up.
TECHNICAL SKILLS
Windows, Microsoft Office Suite, QuickBooks, Act, FileMaker Pro, Adagio,
UPS Worldship
SELECTED Accomplishments
Riverside Cartop Carriers
. Transformed from a paper-based business to an electronic-based company
within the first two years utilizing QuickBooks, Act, Filemaker, and
various EDI Web Portals.
. Utilized Filemaker Software to develop and contribute to a real-time
customized inventory process and system allowing greater control and
planning, resulting in better cash flow management and profitability.
. Directed the development and implementation of structured Human
Resource policies and practices, including manuals, performance
evaluations, and compensation management. Also established and
implemented Sales and Production Incentive Plans.
. Enabled company to handle sales growth to 1.6 million from 800K
through product procurement and improved labor efficiencies, resulting
in an increased profit margin of 6%.
. Created and maintained a strong customer base due to company's ability
to provide superior customer service and dependable goods that
overshadowed the competitors.
. Created a work environment that allowed for minimal labor turnover,
resulting in a strong, competent staff averaging 10 years of service.
This was crucial to maintaining strong business relationships with
vendors, retailers, and consumers.
. Responsible for establishing new business relationships that allowed
company to continue to hold the majority of the market share relating
to specific market category.
. Ability to handle workload efficiently and effectively while pursuing
a graduate degree.
. Managed and successfully completed a smooth transition of company
Sales, Production, and Shipping Operations to the new owner's
facilities in Seattle, WA and Nogales, AZ.
Seattle Sports Co.
. Involved in the creation of an internal Seattle Sports Wikipedia
allowing all relevant company information to be viewed in one
location.
. Assisted in the sale of a company, including providing all pertinent
information as the new owner conducted his due diligence process prior
to Asset Acquisition.
Education
Southern New Hampshire University, Portsmouth, NH
Master of Business Administration, January 2005
GPA 3.85
California State University Fullerton, Fullerton, CA
Bachelor of Arts, May 1992
Criminal Justice
Experience
Seattle Sports Co, Seattle, WA/ Dover, NH
2/2012 - Present
Inside Sales & Brand Management/Inventory Specialist 5/2012 - Present
Responsible for maintaining and growing
Seattle Sports' Southern, Mid Atlantic, Canadian Territories, and OEM
accounts.
. Attended National and Regional Tradeshows as a representative promoting
product lines
. Acted as sales/inventory liaison between Seattle Sports and REI.
Monitored and managed all incoming and outgoing orders for seven
Department Buyers and Inventory Analysts
. Responsible for educating and assisting Sales, Production, Marketing, and
Customer Service staff with the Riverside Brand in regard to sales,
production, costing, and production issues
. Assisted Inventory Analyst in purchasing and maintaining the
relationships with Riverside's former material vendors including quality
and shipment issues related to those vendors
. Assisted in creation of an internal Wikipedia covering different
operations of the company ranging from Order Entry through the Billing
Cycle including the creation of Product pages
. Responsible for searching for and setting up a new regional sales office
within the specified parameters of the new owner
General Manager 2/2012 - 5/2012
Directed and managed operations at the Portsmouth, NH facility including
product development, finance, marketing production operations, warehousing,
and distribution.
. Directed and managed a staff consisting of 4 full-time and 3 temporary
employees in preparation of the closure of the facility due to the
acquisition by Seattle Sports
. Worked closely with the new owner to organize and execute a closure plan
related to the facility where Riverside operations had been conducted for
the past 14 years
. Oversaw and directed the downsizing of staff and inventory while
preparing for the transfer of inventory and physical assets from NH to
Seattle Sports' production facility in Nogales, AZ
. Responsible for strategic planning, marketing plans, trade pubs,
Consumer/Retailer trade shows
. Formed strategic partnerships with large customers
. Responsible for issues related to product line offerings and determining
what products would be a good fit with the line based on costs, margins,
and consumer appeal
. Continued all duties of the General Manager/Controller
. Responsible for all issues relating to Property, Product, Human
Resources, Insurance Management
Riverside Cartop Carriers, Portsmouth, NH
1988 - 2012
Vice President 1/2004 - 2/2012
Directed and managed entire operations of the company including sales,
product development, finance, marketing production operations, warehousing,
and distribution.
. Directed and managed a staff consisting of 11 full-time and 3 temporary
employees
. Responsible for strategic planning, marketing plans, trade pubs,
Consumer/Retailer trade shows
. Formed strategic partnerships with large customers
. Responsible for all issues related to product line offerings and
determining what products would be a good fit with the line based on
costs, margins, and consumer appeal
. Continued all duties of the General Manager/Controller
. Responsible for all issues relating to Property, Product, Human
Resources, Insurance Management
. Managed over 150 sales accounts throughout the states, ranging from small
sole proprietors, large national chains, to OEM accounts after a Sales
Representative left the company in 2009
General Manager / Controller 10/2001 - 1/2004
Generated Balance Sheets, Income Statements, and Cash Flow Charts (monthly,
quarterly, and annually).
. Created/maintained Sales Goal Reports and monthly Sales information for
Owner and Sales Manager
. Tracked Sales by fiscal, customer, and piece for future forecasting and
planning
. Produced budgets that maintained the company's good financial position
. Managed budget plans created from the G&A's and COGS
. Supervised A/R and A/P personnel
. Trustee and Plan Administrator for the Company 401(k)
Operations Manager 9/2000 - 10/2001
Managed the Production Manager and Inventory Analyst/Buyer and acted as
Human Resources Manager, trained and developed management staff, employee
relations, benefits, and compensation management.
. Maintained and administered all aspects of insurance policies including
Medical, Worker's Comp, General Liability, and Auto
. Procured supplies for Office and Shop for low cost efficiencies
. Report generation for Associates of Riverside
. Management training for QuickBooks related to report generation and
dealer sales statistics
. Created reports from prior years before QuickBooks
. Provided customer service, handled inquiries/issues related to dealers,
vendors, and general public
. Processed orders from dealers and maintained a monthly spreadsheet, which
allowed Sales Staff to have access to real time sales reports
Inventory Analyst/Buyer 2/1998 - 9/2000
Responsible for locating, setting up, maintaining vendor relations with
respect to current material needs.
. Handled ordering of product and monitoring the shipping of products
. Forecasted quantities of materials needed in the year based off
projections formulated by past history
. Worked with Production staff to ensure appropriate quantity of materials
for manufacturing products
. Performed monthly Physical Inventory, and maintained Inventory Sheet as
lines of SKU's increased
Accounts Payable/Accounts Receivable/Shipping 2/1998 - 9/2000
Audited and paid bills in a timely fashion, while matching bills up to
packing slips.
. Watched over the cash flow involving business matters
. Calculated and created sales reports and payment of Reps' (3-5)
commissions on a monthly basis
. Payroll (all aspects for 9 employees)
. Operated/maintained 401K plan including filing Contribution Allocation
Reports on monthly basis
. Taxes (payroll, federal income, state income, SUTA, FUTA, and various
payroll deductions)
. Maintained A/R, issued dealer statements in accordance to guidelines
. Collected on past due accounts
. Communicated with the Sales Department regarding dealers' current credit
status
. Scheduled, packed, and processed shipments for UPS, FedEx, and LTL's
REFERENCES
Furnished upon request