Administrative/Medical Assistant

*) Tell us a little about yourself: I am bilingual spanish and english with

experience in the medical field and have goals to attend college next year

to further my education and career.

2) What is the best thing about you: I am a friendly/people person I pretty

much get along with everyone, I am a hard worker with attention to detail,

I am trained in multi-tasking always motivated and determine to do a great

job and please management.

3) How would your previous co-workers describe you and your work: I would

be described as a sweet and generous person, with a warming smile.

Hardworker with great customer service, maintain a professional demeanor

and background, will go above and beyond to satisfy patients and staff,

goal oriented and a go getter. Will do what it takes to complete

assignments and work well in a fast paced environment.

Llecenia Copeland

7910 25th Ave

Hyattsville, MD 20783

202-***-**** / 301-***-****

Objective: A career that will allow me to utilize skills learned in various

training courses. I am eager to be a team player and am willing to go

beyond the call of duty to reach goals set by management. I also provide

high-level administrative support by conducting research, preparing

statistical reports, handling information requests, performing clerical

functions such as preparing correspondence, receiving visitors, arranging

conference calls, and scheduling meetings. May also train and supervise

lower-level clerical staff.

Education

Sanford Brown Institute Medical Assistant Graduate 2008 GPA 3.14

Clinical: Monitoring vital signs, charting, writing prescriptions,

injections and sterilization Lab: Microscope, specimens, phlebotomy,

microbiology, hem occult, glucose Administration and Health Insurance:

Billing, coding, claims, scheduling Medical Terminology: Anatomy and

Physiology Externship (180 hours)

Skills/Certifications

Fluent Spanish and English 60-90 wpm (typing) Medisoft Niterprise Lotus

Notes Reynolds & Reynolds Microsoft Word Microsoft Excel Microsoft Windows

Encoder Certified Phlebotomy Certified CPR/AED Certified EKG HIPAA Privacy

Act Workshop

Work History

Maryland Orthopeadics RMA/Administrative 2008-Present

Processed claims, billing, coding and patients demographics Administered

and assisted with injections, examination rooms as well as translation

Verified esquire for representation and worker’s comp, auto, personal

liability claim Multi-trained to assist in all departments due to absence

of employee Customer service in a fast pace and assistance with paperwork

National Retina Institute Technician 2007-2008

Administered dilation drops to examine vision and eye pressure Conducted

urinalysis, blood test and vital signs Assisted retina specialist with

laser surgery, photography and sterilized equipment Lead translator for the

practice Assisted front desk with administrative duties as well as

management

Fox Chevy Accountant 2005-2006

Opened office in the mornings and many times closed property at night

Handled large amount of cash and mission critical documents Assisted dealer

with finance, tags & title and warranties closings Lead translator for the

department in a customer oriented environment Administered main accounts

for corporate

Patuxent Wildlife Research Center Bilingual Coding Clerk 2004-2005

Code band recovery information from persons Institutions and agencies

reporting the recovery of bird band via letters, forms and telephone

Process special complex batch reports of band recoveries including rewards

Operate special sub system of recovery computers processing system Resolve

discrepancies by Obtaining missing information, adding banding data to

computer files

References Upon Request

Contact this candidate