Customer Service Administrative Assistant
Resume:
Apt *
Jefferson WI, *****
*****************@*******.***
Matthew Fitzgerald
OBJECTIVE To find employment in a related field of my current studies I am currently
participating in computer based training in office essentials. Including Data Entry, File
Management, PowerPoint presentations, Word, and Excel spread sheet applications.
With the goal of becoming an Administrative Assistant, and eventual Office
Administrator.
• •
SKILLS & I have over10 years in the Food & Beverage industry,
ABILITI
ES • 5years experience in Senior Care as CNA in both residential and home care
including supervisory responsibilities.
• I have previously worked in office setting with Cook County as a file Clerk-
2 status employee
• I have a diverse skill set with various post high school training and on the job
training in many different occupational settings.
• I currently am training as Business Software Specialist
• Advanced Technical Training in Digital Electronics
• 3 Years in Direct Sales, Telemarketing and Customer Service including
Renewals and Collections.
• Excellent Verbal and Writing Skills.
• I have the ability to learn on the job and am adaptable to new methodology
and technologies
EXPERIENC RADIO AIRWAVES MEDIA PROFESSIONALS
E
Marketing Rep
3922 Montclair Ave Chicago IL. 60618
(773) -844-4870
Feb 2011 to Current
• Marketing duties including negotiating radio spot rates with potential partner
clients, this was done nationwide primarily thru cold-calling. Also
occasionally worked collections pursuing revenues owed from delinquent
accounts. Primarily worked from home with trips to Chicago every few
months for short training and related business obligations.
HARBOR HOUSE ASSISTED LIVING LLC
Resident Assistant /3rd Shift Supervisor
5340 Century Ave Middleton WI
Nov. 2006 to Aug 2009
• My duties included direct patient care of frail elderly and dementia clients. I
oversaw the clients ADL’s, Medication Management, Dietary Needs, and
basic housekeeping duties. I also was responsible for overseeing staff of 3
to5 CNA employees, and handled trainings, documentation of daily
incidents, and schedule of specific duties that needed to be handled by my
staff.
EDUCATION
MATC TRUAX CAMPUS
1701 Wright St.
Madison, WI 53704
(608) 246-610
Business Software Specialist- Presently Attending
HARRY S TRUMAN COLLEGE
1145 Wilson Ave Chicago IL 60613
Studied Liberal Arts Communications, and Theatre Major
Attended
1981 to 1983
Devry Institute of Technology
3200 N Campbell
Chicago Il 60657
Digital Electronics 1986 to 1988
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46th Ward Democratic Party 1987 to 1992
LEADERSHI
P
Edward J Rosewell Committeeman and Cook Country Treasurer
3600 n Broadway St. Chicago IL 60614
Executive Committee member and precinct based Area Coordinator
• I was in charge of election activities of precinct captains, fund raising,
community organizing, and distribution of campaign Assets on Election Day.
Attended monthly board meetings and participated in endorsements, debate,
and subsequent strategy input for various Federal, State, Citywide, and Local
election campaigns. This Was A paid Position.
SHAWN ALLEMAN
REFERENCE
Red Cross Supply Supervisor
S
Former Committeewoman for Ed Rosewell
American Red Cross
(563)663- 2672
Jana Thomas
3944 W Dakin
Chicago Il 60618
Office Manager RAMP marketing
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