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Customer Service Administrative Assistant

Location:
Roscoe, IL
Posted:
November 25, 2013

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Resume:

*** *. ****** **.

Apt *

Jefferson WI, *****

920-***-****

aca8t0@r.postjobfree.com

Matthew Fitzgerald

OBJECTIVE To find employment in a related field of my current studies I am currently

participating in computer based training in office essentials. Including Data Entry, File

Management, PowerPoint presentations, Word, and Excel spread sheet applications.

With the goal of becoming an Administrative Assistant, and eventual Office

Administrator.

• •

SKILLS & I have over10 years in the Food & Beverage industry,

ABILITI

ES • 5years experience in Senior Care as CNA in both residential and home care

including supervisory responsibilities.

• I have previously worked in office setting with Cook County as a file Clerk-

2 status employee

• I have a diverse skill set with various post high school training and on the job

training in many different occupational settings.

• I currently am training as Business Software Specialist

• Advanced Technical Training in Digital Electronics

• 3 Years in Direct Sales, Telemarketing and Customer Service including

Renewals and Collections.

• Excellent Verbal and Writing Skills.

• I have the ability to learn on the job and am adaptable to new methodology

and technologies

EXPERIENC RADIO AIRWAVES MEDIA PROFESSIONALS

E

Marketing Rep

3922 Montclair Ave Chicago IL. 60618

(773) -844-4870

Feb 2011 to Current

• Marketing duties including negotiating radio spot rates with potential partner

clients, this was done nationwide primarily thru cold-calling. Also

occasionally worked collections pursuing revenues owed from delinquent

accounts. Primarily worked from home with trips to Chicago every few

months for short training and related business obligations.

HARBOR HOUSE ASSISTED LIVING LLC

Resident Assistant /3rd Shift Supervisor

5340 Century Ave Middleton WI

Nov. 2006 to Aug 2009

• My duties included direct patient care of frail elderly and dementia clients. I

oversaw the clients ADL’s, Medication Management, Dietary Needs, and

basic housekeeping duties. I also was responsible for overseeing staff of 3

to5 CNA employees, and handled trainings, documentation of daily

incidents, and schedule of specific duties that needed to be handled by my

staff.

EDUCATION

MATC TRUAX CAMPUS

1701 Wright St.

Madison, WI 53704

(608) 246-610

Business Software Specialist- Presently Attending

HARRY S TRUMAN COLLEGE

1145 Wilson Ave Chicago IL 60613

Studied Liberal Arts Communications, and Theatre Major

Attended

1981 to 1983

Devry Institute of Technology

3200 N Campbell

Chicago Il 60657

Digital Electronics 1986 to 1988

Page 2

46th Ward Democratic Party 1987 to 1992

LEADERSHI

P

Edward J Rosewell Committeeman and Cook Country Treasurer

3600 n Broadway St. Chicago IL 60614

Executive Committee member and precinct based Area Coordinator

• I was in charge of election activities of precinct captains, fund raising,

community organizing, and distribution of campaign Assets on Election Day.

Attended monthly board meetings and participated in endorsements, debate,

and subsequent strategy input for various Federal, State, Citywide, and Local

election campaigns. This Was A paid Position.

SHAWN ALLEMAN

REFERENCE

Red Cross Supply Supervisor

S

Former Committeewoman for Ed Rosewell

American Red Cross

(563)663- 2672

Jana Thomas

3944 W Dakin

Chicago Il 60618

Office Manager RAMP marketing

773-***-****

Page 3



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