-- Client Development Executive Executive Account Manager Account
Executive --
Qualifications Profile
Self-motivated and accomplished account management professional, offering
consistent record of profitability and performance through high-impact
sales of enterprise-wide behavioral health software as well as IT focused
business solutions. Possess more than 13 years of experience in managing
national account sales, county-based organizations, and community mental
health agencies to deliver a combination of substance abuse, mental health,
developmental disabilities, inpatient, residential and outpatient services.
Display proven ability to penetrate and grow markets, acquire new accounts,
and establish new programs. Exemplify sound aptitude in leading cross-
functional teams that collaborate as a focused unit to achieve business
goals and drive concepts into achievable business strategies. Apply a
unique style in developing and implementing innovative solutions to complex
and challenging problems; along with a lead-by-example technique that
fosters teamwork, shared mission, and dedication to operational excellence.
Display proficiency with Microsoft Office Suite (Excel, Work, PowerPoint,
and Outlook) Oracle CRM, GoldMine, and Salesforce.
Core Strengths
Account Management
Sales and Marketing Strategies
Training and Development
Customer and Personal Service
Channel Partner Management
Visionary Strategic Planning
Growth and Development Impact
Client Relations and Negotiation
Leadership and Team Building
Professional Experience
Perficient, Inc. ( Columbus, OH
Business Development Executive 2012(Present
Products Sold: Business consulting services through IT including Business
Analytics, SOA, MDM, BPM and CRM solutions. Channel partner of IBM,
Microsoft, Oracle, Informatica, LifeRay, SiteCore and Salesforce.com
Target Markets: CEO, CIO, Vice President, Directors
. Managing clients in Columbus, Cleveland and Pittsburgh territory
. Display lead generation initiatives within assigned territory
. Effectively marketing numerous service solutions and partner software
solutions
. Manage partner channel and relationships to effectively build book of
business
. Focused on Business Analytics and Predictive Analytics solutions for
healthcare, energy, retail and financial organizations.
. Engaged in efficiently preparing all quotes, proposal and contracts.
Notable Contributions:
o Attained first year quota of $1M recognized revenue goal with bookings
of $1.6M in first year.
o Acquisition of 3 net new clients in first year
Netsmart Technologies, Inc. ( Columbus, OH
Client Development Executive Strategic Sales Manager 2005(November 2012
Products Sold: Avatar, enterprise-wide solution including billing,
clinical, and document management; InfoScriber, e-prescribing/medication
management solution; Netsmart University, online training solutions for
behavioral health and medical industries; and CMHC/MIS, enterprise-wide
solution including billing, financials, clinical, and document management
Target Markets: CEO, CIO, ED, and COO of Behavioral Health Agencies and
State Institutions
. Deliver exemplary performance in managing the top 25 clients for the
organization.
. Display excellent leadership capabilities in lead generation initiatives
within assigned territory of up to 15 states.
. Utilize adeptness and experience in effectively marketing numerous
software solutions focusing on behavioral health EMR and health
information technology, such as practice management, billing, and
clinical solutions; CPOE; inpatient; e-prescribing and medication
management; document imaging; and reporting.
. Rendered expert oversight in selling both Windows and IBM hardware
solutions; Intersystem's Cache technology and Microsoft SQL; and
interoperability solutions to achieve Federal Meaningful Use
requirements.
. Engaged in efficiently preparing all quotes, proposal and contracts.
Notable Contributions:
o Played an integral role in consistently achieving and surpassing
quotas from $1M to $5M (106% in 2005, 115% in 2006, 89% in 2007, 87%
in 2008, 102% in 2010, and 105% in 2011) that resulted to ranking in
the top 10% of sales force.
o Took part in attaining $3M main goal in new and client sales.
o Carried out responsibility in overseeing 10 strategic accounts and
overall sales activities across
assigned territory.
o Presided over a 15-state territory concentrating on premier account
management and generating new business through strategic telephone
cold calling techniques, marketing strategies, and in-person meetings.
o Systematically conceptualized and implemented marketing strategies to
gain business and sustain competitiveness in the marketplace while
maintaining reasonable knowledge to outperform the competition.
o Contributed insights in meeting software requirements using knowledge
of health home and accountable care organization.
o Drove strategic vision in facilitating all personal presentations to
existing accounts and prospects.
o Remarkably gained and signed new clients, yielding $2.6M and $1.9M in
2007 and 2008 revenue respectively.
o Earned Chairman Circle in 2005, 2006, 2009, 2010, and 2011; along with
Most Transactions awards in 2007, 2008, and 2009.
Franklin University ( Columbus, OH
Print and Promotional Buyer Coordinator 2001(2002
Products Sold: Print and Promotional Products
. Provided keen oversight to multiple projects, which included printing
and procurement of all marketing materials for the University and
their numerous sites.
. Expertly directed every aspect of the print process, graphic design,
and marketing initiatives within the University.
. Spearheaded the negotiation and relationship with print vendors and
graphic designers.
. Administered overall marketing project budget of $175,000 and
decreased ongoing cost.
Boehm, Inc. ( Columbus, OH
Print and Promotional Account Executive 2000(2001
Products Sold: Print and Promotional Marketing Materials
. Leveraged comprehensive knowledge of the print process in
strategically establishing and maintaining solid and high-level
customer relationship management and retention through one-on-one
contact with more than 150 businesses throughout Columbus, Ohio.
Education
Bachelor of Arts in Marketing, Minor in Sociology (2000)
The Ohio State University ( Columbus, OH
Coursework toward Bachelor of Arts in Sociology (1997)
Ohio University ( Athens, OH