NAME : AARTI

E-MAIL: aca89k@r.postjobfree.com

HN.144A, Gopal Nagar, Najafgarh, New Delhi - 110043

Contact Info : 092********,092********

Receptionist

Customer Service Expert ( MS Office "Power User" ( Adept Written/Verbal

Communicator

Key Skills

OFFICE Telephone & Front Desk Reception ( Customer Service (

SKILLS: Filing

Database & Records Management ( Executive & Administrative

Support

Reports & Spreadsheets ( Complaint Handling ( Data Entry

(75 WPM)

Computer Basic knowledge of computer & also appearing in one year

Skills: programme FD-CAP

Professional Experience

ORBIT COLLEGE OF COMPETITION( RECEPTIONIST, 2/2011 TO STILL CONTINUING

n Excelled in role requiring the ability to handle a variety of customer

service and administrative tasks and resolve customer issues with

expediency.

n Demonstrated proficiencies in telephone and front-desk reception

within a high-volume environment. Calmed upset/angry customers,

researched and rapidly solved problems and rebuilt client trust to

prevent the loss of key accounts.

n Led "cleanup" of company database and files. Restored organization to

personnel, financial and operational records and accelerated data

input, processing and retrieval times.

n Consistently praised by management for the quality and timeliness of

reports, attention to detail, exemplary customer service delivery and

team-player attitude.

Education

. X PASSED CBSE BOARD 2008

. Xll Passed CBSE Board 2010

. Appearing in final year B.A(English Hons.) From Delhi University

. Done Elementary Teaching Course From MP Board

"Avery is a first-rate administrative support professional...excels in

organizing our busy office... ensures all of our customers' needs are

taken care of...truly an exceptional employee

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