Customer Service Manager

Curriculum Vitae

Contact details

Name: Sonam Farrar

Address: *** *** **** ****

Hamilton East

Hamilton

Home: (07) 8568872

Mobile: (021-********

Email: ***********@*****.***

Permit Status: New Zealand Citizenship

I am currently moving to Auckland.

Personal Statement/Career Objective

I am a young vibrant individual who strives to succeed in any task that is put before me. I have the ability

to learn and adopt new processes and systems. I believe that my hard working personality and

enthusiasm would play a crucial role in any team environment. I have worked In Admin for 3years, have

a great knowledge for front of desk, People friendly with great commitment to the job alongside full of

positive energy within.

I am looking for a change in the environment I am currently working at, and would like the opportunity

to experience new industries to the best of my ability.

Skills and Qualifications

● Tech Savvy

Proficient user of Microsoft Office suite and experienced with Excel programming functions. I

am a proficient user in accounting systems, such as MYOB & ACE PAYROLL.

● Time management

I have excellent time management skills; this has been exemplified through my organization

skills. I have the sole responsibility of managing several technicians’ workloads and also their

day to day appointments. I am also responsible for preparing and invoices and pay roll for all

staff on a day to day basis, & make sure I always meet my deadlines when required.

● Interpersonal Skills

My strong communication skills enable me to interact easily with people. I have the ability to

communicate my thoughts and ideas in a clear and coherent manner, whether in a group

situation or working independently. I enjoy teamwork however I also feel I am responsible and

reliable enough to work on tasks independently. I have a great willingness to learn new things; I

am not afraid of new challenges and I have the motivation and dedication to succeed in goals put

before me.

I work well in a team or independently. I am able to adapt to any environment and able to foster

relationships with people of various cultural backgrounds. Further, I am able to co-operate, listen

well to others and communicate ideas clearly. People Friendly.

● Academic Achievement

I have successfully attained the National Certificate in Educational Achievement (NCEA) Level

1 and (NCEA) Level 2. & Level 3.

Waikato University – 2012

Bachelor of Analysis

Wintec Institute – 2013

Diploma in Business Administration

My Study was provided throughout my work, & I have been doing this part time alongside full

Time Work.

● Focused and willing to learn

I have a very clear career goal to focus on and work towards. I am willing to learn from my work

colleagues and to use that knowledge to get a better understanding. I am a very confident

individual. I can portray my ideas and thoughts effectively in a clear and coherent manner.

Employment history

Complete Security TA Cactus Security Hamilton 2011 to present.

http://completesecuritysolutions.co.nz/

Responsibilities

1. Office Manager

2. Administration

3. Accounts

4. Answering Phone Calls

5. Scheduling Technicians

6. Filing

7. PAYE/Banking

8. Invoicing

9. MYOB

10. Ace Payroll

11. Customer Complaints

12. Accounts Receivables

13. Accounts Payable

Irvine Street Dairy, Mania Street Dairy and Takeaways 2005 – 2007

Responsibilities

● Customer service

● Cash handling

● Opening and Closing

● Stock Taking

● Cleaning up

● Cooking

● Interacting with others

Hobbies and interests

● Travelling

● Playing outdoor Netball

● Walking and Running

● Cooking

● Baking

● Sightseeing

● Reading

● Fashion Design

● Drawing and Craft Work

Referees/References

Keith Fish

Complete Security Solutions T/A Cactus Security

Manager

Mobile (027-***-****)

Christopher Grey

Senior Security Consultant

Mobile (027-***-****)

Nimesh Jogia

Inland Revenue

Investigator

Mobile ( 021 756 177)

Contact this candidate