Customer Service Data Entry

SERENITY T. PROCTER

**** ***** ***, *********, ** 28206 * 704-***-**** *

aca821@r.postjobfree.com

PERSONAL PROFILE

Detailed oriented individual seeks a position in an office setting.

Proficient in organizational and computer skills. Ambitious, self-motivated

individual, able to work independently and/or in a team environment.

Ability to organize; stay on task until finished in a timely manner as well

as the ability to multitask.

COMPUTER SKILLS

Experienced in Windows 8, Microsoft Office 2010, medical terminology, legal

terminology, customer service, clerical and administrative duties, and

answering multiple phone lines. IDX training at CMC. Type approximately 60

wpm. Data entry skills (10-Key). Experienced in, filing/verifying

insurance, front desk, patient accounts, data entry, and collections.

EXPERIENCE

Integra Staffing (J.P. Morgan & Associates) 03/2013 to

04/2013

Data Entry- Lock Box- Tax season temp.

Distributes 1040 forms. separate prior years from international tax forms,

file forms in numerical order and mailed.

Horry County Courthouse 06/2010 to

02/15/2013

Administrative Assistant to Clerk of Court

Civil court clerk, processed miscellaneous documents for civil cases,

answered phone, polled jury, swore in witnesses, typed orders for the

judges, collected monies for fines, customer service, typed correspondence,

kept track of meetings, kept files up-to-date all in a timely manner.

Integra Staffing (J.P. Morgan & Associates) 04/2010 to

05/2010

Data Entry- Lock Box- Tax season temp.

Distributed 1040 forms. separated prior years from international tax forms,

filed forms in numerical order and mailed.

Southeast Renal Associates 09/2009 to 01/2010

Data Entry Specialist & Posting

Entered data into computer, posted insurance payments.

North Carolina Diagnostic Imaging 05/2008 to 06/2009

Patient Coordinator

Greeted patients, answered phones, scheduled appointments, checked patients

in/out, collected monies, verified/billed insurance, and managed patient

recalls. Filed, copied, scanned, distributed patient reports in a timely

manner while maintaining patient confidentiality.

Resume for Serenity Procter (cont.)

Piedmont GYN/OB, Charlotte, NC 01/2007 to 03/2008

Patient Registrar/Collections/Data Entry/Medical Records

Greeted patients, collected monies, checked patients in/out, managed the

patients daily schedule, managed all patient recalls. Filled in at front

desk when needed, helped file insurance, posted transcription to charts,

entered data into computer for prenatals, answered phones, filed reports,

retrieved and prepared medical records for delivery in a timely manner

while maintaining patient confidentiality.

Eastover OB/GYN, Charlotte, NC 09/2005 to 01/2007

Medical Records Clerk III

Responsible for organization of medical records, filed/pulled charts for

physicians, prenatals, entered data into computer, filed insurance papers,

op notes, procedures, discharge summaries. Filled in at front desk. Copied,

scanned, collated documents for physicians and patients charts as well as

referrals. Maintained patient confidentiality.

EDUCATION

Central Piedmont Community College, Charlotte, NC 01/1999 to 05/2000

Classes in office procedures and Microsoft office.

West Mecklenburg High School, Charlotte, NC 08/1996 to 01/1999

Former member of ROTC

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