Customer Service Manager
Resume:
Leslye Delehanty, RN
*** ******** **., ******, ** 27326
Objective
To provide exceptional and professional care with empathy and compassion while working
for a well respected organization.
Experience
03/2013 11/2013 Hospice of Rockingham County Wentworth,
NC
RN Case Manager
Managed caseload of 8 12 patients; made home visits for comprehensive assessments,
symptom management, med review/administration, wound care, order DME as needed,
etc; weekly meetings with interdisciplinary team (IDT) to discuss patients and plans of
care; teaching and emotional support provided to patient and family; CADD pump,
central line maintenance/dressing changes, tube feeding using Kangaroo pump, lab
draws, wound care, foley catheters, etc.; electronic charting using Care Anyware
software; frequent communication with pharmacy and doctors
08/201*-**-**** Brian Center of Eden Eden, NC
RN, MDS Coordinator
Responsible for quarterly, annual and significant change assessments on Medicaid
residents, direct patient care when needed; multiple nursing skills including venipuncture;
on call; computer assessments using MDS 3.0; transmission of assessments to CMS;
care plan meetings; care plan initiation and updates; computer entry of md orders and
new admission orders; monthly MAR/TAR review and corrections; daily IDT meetings
and communication with all disciplines in order to coordinate patient care
08/2010 08/2011 Advanced Home Care Reidsville, NC
RN Case Manager
Home health care visits for comprehensive assessments; med reconciliation;
venipuncture; electronic charting of assessments, md orders and 60 day summaries;
communication with doctors; patient education; bili baby visits; admission assessments
when needed using OASIS; care plan meetings with IDT; wound care, CADD pumps,
tube feeding, TPN, etc.
03/2009 07/2010 Avante Nursing & Rehab Reidsville, NC
RN Supervisor
Weekly/monthly monitoring of residents weights; communication with family and MD; daily
morning meetings with IDT; weekly UR meeting; participation in care plan meetings;
monitor lab and coumadin books; on call; venipuncture, IV administration, med
administration, etc.
06/2005 03/2009 Annie Penn Hospital (MCHS) Reidsville, NC
RN
Started on med surg floor including ortho, GI, Peds, respiratory; assessments, med
admin, IV starts and admin, feeding pumps, PCA pumps, retrieving meds from PYXIS;
computer documentation; communication with doctors and families; worked in short stay
surgery prepping patients for surgery and endoscopy services; conscious sedation; patient
education/discharge instructions; PACU and PACU on call; pre op assessments including
venipuncture and EKG's; IV starts; med reconciliation and health history, etc.
* Moved to Florida during the above period for only four months from 11/2007 to 02/2008
at which time I worked at Florida Hospital Fish Memorial in Orange County working in
short stay/PACU (much larger and busier facility). Performed basically the same duties.
Prior to nursing school, I had secretarial/administrative and customer service experience.
Education
2003 2005 Rockingham Community College Wentworth,
NC
Associates Degree in Nursing
References
References available upon request.
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