Customer Service Account Executive

Cole Schaaf

**** ******** *** ********, **** ****1

Cellular: 937-***-****

Email: ******.*******@*****.***

EDUCATION

Bowling Green State University Bowling Green, Ohio

Bachelor of Arts and Sciences 2012

Major: Communications

Minor: Promotions and Advertising

WORK EXPERIENCE

614 Media Group February 2013 – October 2013

Account Executive Columbus, Ohio

• Continuously build new client relationships while increasing advertising revenue.

• Providing quality customer service to clients to build relationships and retain client satisfaction.

• Developed effective marketing strategies for clients through different advertising mediums such as print,

online, social media, direct marketing, and direct email marketing.

• Planned events and promotions to heighten awareness of publication and local businesses around Columbus.

The BG News January 2009 – May 2012

Advertising Account Executive Bowling Green, Ohio

• Met with 20 clients face to face per week while maintaining school work and participating in other campus

organizations.

• Developed and maintained over 80 client relationships through inside and outside sales to illustrate how the

BG News campus paper and online publication can impact client’s sales growth.

• Analysis of advertising results to improve upon existing campaigns and layouts meeting client’s company

objectives.

Bowling Green State University January 2010 – December 2010

Go Greek Team Representative Bowling Green, Ohio

• Led university awareness programs to increase knowledge among incoming freshmen students and their

parents.

• Collaborated with university officials to improve Greek Affairs programming and marketing efforts to

increase student leadership in the Bowling Green community.

• Contributed to the efforts of improving strategic initiatives around organizational awareness.

ACTIVITIES

University Activities Organization February 2009- November 2010

Volunteer Bowling Green, Ohio

• Performed event coordinator duties which included viral marketing and publicity

• Escorted talent, which includes Top 40 artists, to backstage area and assisted with backstage responsibilities.

• Assisted in setting up the seating, tables, and tents for university concerts.

Sigma Phi Epsilon, Ohio Kappa, BGSU August 2008 – May 2012

Vice President of Recruitment, New Member Educator Bowling Green, Ohio

• Developed recruitment process for entire organization to utilize.

• Presented recruitment and retention plans to fraternity alumni board on a bi- monthly basis.

• Developed a new member platform to teach and retain new members within the organization.

COMPUTER SKILLS

• Microsoft Office: Word, Excel, PowerPoint, and Outlook

Contact this candidate