Manager Customer Service
Resume:
April M Willems
**** **** ***** ** #*** Cell: 608-***-****
Madison, WI 53713 *******@*****.***
Objective My objective is to continue to be in a customer oriented position
in an established company.
Experience
Walgreen Co Ensured proper rotation of stock
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Madison, WI Handled in store and online customer concerns
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Position: Photo Specialist Handled food and supply orders
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May 2012- October 2013 Maintained the safety and cleanliness of the property
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Processed customer orders in a timely manner
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Handled the training of new employees and managers
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Missoula MAC Handled crew and customer questions, complaints, and
Madison, WI concerns
Position: Swing Manager • Maintained the cleanliness of the property
May 2011- May 2012 • Ran shifts
• Handled the food and supply orders
• Trained the Crew and Crew Leaders
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Livesey Co 51 LLC Ensured the day to day operations of a self storage facility
Madison, WI • Handled all in store and internet customer questions
Position: Site Manager complaints, and concerns
September 2009 – November • Sold Storage products
2009 • Handled the collection inquiries
• Maintained the cleanliness of the property
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Public Storage Ensured the day to day operations of a self storage facility
Madison, WI • Handled all in store and internet customer questions
Position: Property Manager complaints, and concerns
October 2008 – September • Sold Storage products
2009 • Handled the collection inquiries
• Maintained the cleanliness of the property
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Missoula MAC Handled crew and customer questions, complaints, and
Monona, WI concerns
Position: Swing Manager • Maintained the cleanliness of the property
May 2004 – October 2008 • Ran shifts
• Handled the food and supply orders
• Trained the Crew and Crew Leaders
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Burger King Handled crew and customer questions, complaints, and
Westfield, WI concerns
Position: Crew • Maintained the cleanliness of the property
September 2002 – May 2004 • Trained the Crew and Crew Leaders
References provided upon request
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WPS Data Entry – New Health Insurance claims
Monona, WI
Position: Claims Entry
Operatior
December 2001 – March 2002
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Motel 6 Handled crew and customer questions, complaints, and
Madison, WI concerns
Position: Front Desk Clerk • Handled Reservations
September 1999 – July 2001 • Trained new employees
• Trained as Manager on Duty
• Cross trained as Housekeeper and Maintenance
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Education High School Graduate
• Many Customer Service courses through Missoula MAC
References provided upon request
Contact this candidate