ALEXANDRA MCCOWN PAGE TWO
ALEXANDRA MCCOWN
**** ****** **** ****, ***** 106 #880
Foster City, CA 94404
*************@*****.***
CAREER PROFILE
Experienced Executive Assistant / Office Management professional with a proven track record of developing
systems and process to enhance accuracy and efficiency across various industry operations. Adept in driving
productivity and profitability through critical business relationships as well as effective new hire training
processes. Seeking to utilize my previous expertise to take that next step in my career and in an Executive
Assistant or Office Management role supporting all facets of company operations.
AREAS OF STRENGTH AND EXPERTISE
• • •
Microsoft Office MAC OS Business Pro
• •
(Word, Excel, Outlook, MS Windows Salesforce
• •
PowerPoint, Access, Project) Commercial Property Management HR Generalist
• Budgeting • •
Social Media (Twitter/ Facebook, QuickBooks
G+)
PROFESSIONAL EXPERIENCE
California Common Sense 2012 to 2013
Operations Manager
Managed daily operations as well as social media and web presence to promote new reports and increase brand
awareness via online mediums. Maintained updated website with current press releases, media mentions, and
changes/updates to staff and board members. Ensured completion and accuracy of appropriate paperwork and
documentation as well as verification of accurate pay rates for contractors, new hires, and interns. Managed
preparation and submission of expense reports. Performed administrative assistant duties including management of
Executive Director’s schedule, travel, time management needs, and meetings as well as inventory management for
kitchen and office supplies.
Key Accomplishments:
• Forged and maintained key media contacts and relationship database.
• Launched Wi-Fi and office networks, ensuring rapid troubleshooting of interruptions and errors.
• Ensured updated blog materials by consistently gathering contributions from Research Team members.
Independent 2011 to 2012
Temporary & Contract Positions
Multifaceted roles supporting office operations for various industries including property management. Developed
term sheets and leases, ensuring appropriate documentation and maintenance of original files. Liaised with brokers
and tenants, maintaining accurate databases and scheduling necessary walk-throughs. Created new business
contacts, merged mailings and files, and assisted in travel arrangements and equipment shipments for trade shows.
Key Accomplishments:
• Championed mailings and trade show flyers as well as email updates to drive business growth.
Sunset Coast Properties/ Fred Droesch Company 2005 to 2011
Executive Assistant
Primary liaison for office building tenant needs (e.g.) resolution of power outages, addressing security needs,
maintaining common areas, upkeep of tenant files and leases) as well as accounts receivable and payable for
various divisions. Prepared and drafted leases, addendums, memos, and property tax and CPI adjustments.
Key Accomplishments:
• Innovated enhanced revenue system of rent collection, that reduced payroll hours by five hours per week
and improved deposit rates by seven days.
• Capitalized on MS Excel skills to draft and streamline Quarterly Reimbursements and employee tax
preparation and payment processes, reducing document preparation time by five hours a month.
• Rectified issues for dissatisfied tenants by identifying unmet needs, providing solutions, and acquiring lease
extensions valued at $60K.
• Improved file access and storage costs by implementing legally compliant data retention policies in both
digital and paper form.
Ajilon – Aspect Ratio 2003 to 2005
Temporary Employee
Liaised with Corporate Office in developing systems to enhance efficiency and accuracy regarding purchases,
payments, and training. Facilitated new assistant training, ensuring balanced workflows and consistent
communication with Project Managers.
Key Accomplishments:
• Championed system of purchase orders and approvals to ensure timely payment to vendors .
• Implemented a real time inventory management system to increase efficiency over weekend sessions.
ALEXANDRA MCCOWN PAGE TWO
• Pioneered training system for new assistants on office procedures and equipment, and authored equipment
usage manuals for referral.
• Launched organizational system of past project presentations for review and reference, to ensure decreased
chances for repetition.
• Developed an organization system for easy access to stock music, photography, and video libraries that
minimized required storage space.
Jonathan Bailey Associates Architectural 2002 to 2003
Project Administrator
Assisted Project Managers and Vice Presidents through maintaining schedules, calendars, coordinating meetings
and conferences calls, and establishing domestic and international travel itineraries. Supervised four assistants,
ensuring balanced work flow with each project and Project Manager. Collaborated with Marketing team in creation
of bios for Executives and Press Releases to enhance brand management. Prepared Design Contests submissions.
Key Accomplishments:
• Established a system of budgeting and tracking hours per phase and project to increase profitability and
accuracy in bids.
• Authored a comprehensive Employee Handbook with policies, procedures, and state and federal laws.
• Launched new hire procedures to ensure employee retention and satisfaction.
MetroMedia Restaurant Group 1999 to 2001
Corporate Liaison for Bennigan’s, Steak & Ale, Ponderosa, and Bonanza