Natayia M. Grant

*** ****** ****** ******,

IL 60436

815-***-****

aca6l8@r.postjobfree.com

Objective

To obtain a position within a company where I can demonstrate how my educational background,

customer service, sales experience, communication and interpersonal skills can be of great value.

Education

Joliet Central High School

May 2012 High School Diploma

• Merit Honor Roll

Experience

Cashier/Customer Service/Sales Associate June 2012 – Current

Wal-Mart 501 E Lincoln Highway New Lenox, IL 60451

• Responsible for cash handling, drawer reconciliation and greeting and assisting in customer

service requests and returns and exchanges.

• Assisted supervisors and managers with accurate stocking and visual appearance of the store.

• Resolves product or service problems by clarifying the customer's complaint; determining the

cause of the problem; selecting and explaining the best solution to solve the problem; expediting

correction or adjustment; following up to ensure resolution.

Room Attendant June 2012 – December 2011

Marshalls 1500 N Larkin Avenue Joliet, IL 60425

Resume:

• Provided a friendly environment, which included greeting and acknowledging every customer,

maintaining solid product knowledge and all other aspects of customer service

• Assisted in floor moves, merchandising, display maintenance, and housekeeping

• Assisted in processing and replenishing merchandise and monitoring floor stock.

Skills

Reliable, Enthusiastic, Leader, Team Player

Excellent communication and interpersonal skills

Responsible, Organized and Hardworking

Punctual and trustworthy

Type 60/wpm; Microsoft Word, PowerPoint, Excel, Internet & Email

2

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