Customer Service Sales
Resume:
VENURA I. ILANGAMUDALIGE
Camberley,
Surrey, GU16 7RE
Mobile: 078**-***-***
Email: aca6fs@r.postjobfree.com
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PERSONAL PROFILE
Adaptable, motivated, quick learner, culturally aware and hard working; as
demonstrated by my successful study and work in the UK and Sri Lanka.
Open to new ideas, possibilities and challenges.
CAREER OBJECTIVE
Having spent just a eight years in the UK, I have gained an insight into
another culture, adapting to new surroundings and people, as well as
working and studying in a team and independently.
Hope to find professional employment in an established environment to
develop my career prospects.
SKILLS PROFILE
Ability to:
. Work enthusiastically as part of a team or working under my own
initiative
. Work well under pressure
. Manage tasks and solve problems
. Deliver friendly customer service
. Apply information technology e.g. the use of internet for research, email
and Microsoft application
. Apply numeracy with knowledge in book keeping and basic accounting
EDUCATION
2004 - 2005 Diploma in Business Studies
London International College, London
(module descriptors available upon request)
1999 - 2003 Bachelor of Administration (Hons) Social Statistics
University of Kelaniya, Sri Lanka
(module descriptors available upon request)
1995 - 1997 A Level : awarded grade A-C
National School of Dhammissara
Central College, Sri Lanka
Subjects: Economics, Political Science, Sinhalese,
History
1994 8 GCSE : awarded grade A
National School of Dhammissara
Central College, Sri Lanka
WORK HISTORY
2013 - Present EUROCHANGE, Camberley, surrey
Foreign exchange cashier
Handling all foreign money (buy &
sell), serving customers, banking,
Managing stock levels, handling
cash passport, western union money
Transfer, international payments.
2008- 2013 W. M . Morrisons plc. Taunton. Somerset
Cash officer
Daily float analysis, daily coupon analysis, daily
sales analysis, daily petty cash analysis, daily cash
and sales, daily surplus and deficit report,weekly
cash and sales report, weekly surplus and deficit
report.
2004 - 2008 BP Connect, Bracknell, Berkshire
Sales Advisor
Perform various duties which include day to day
operations of operating the till, handling cash,
serving customers, responding to customers' feedback
and complaints, ensuring speed of service, ensuring
quality and health and safety, managing stock levels,
reporting to manager as well as working in a team.
2000 - 2003 People Leasing Company, Sri Lanka
Credit Officer (University/Business Placement)
Handled and checked credit files and leasing
documents, data collection and analysis, liaised with
customers and maintained customer relation, created
awareness for the company as well as worked in a team
environment.
1998 - 1999 Club Palm Bay Hotel, Sri Lanka
Accounts Executive
Performed basic book-keeping and accounting, prepared
bank reconciliation statement, handled local and
foreign currency exchange, liaised with local
suppliers, maintained friendly customer service as
well as worked in a team environment.
PERSONAL DETAILS
Date of birth : 30th July 1978
Status : Married
Nationality : Sri Lankan
Resident : UK
Driving license : Full, clean
Interests : Travelling, music, reading and regular exercise
REFERENCES
Dr Magaret sheaperd Mr Scott
Winter
Civil servant
Manager
The castle W M
Morrisons plc
Hemeyock priory
bridge
Exeter
Taunton
Devon TA1
1DX
Ex15 3rj
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