Administrative Assistant Customer Service

Misha Blount

Admin Assistant at Winston-Salem State University

*************@***.***

Experience

Bookkeeper/ Administrative Assistant at Winston Salem State University Foundation

June 2013 - Present (6 months)

• Receive, record, and deposit cash and checks as well as reconcile records of bank transactions.

• Receive approval of all accounts payable invoices and supplied payments to vendors on a weekly basis.

• Created a new invoicing program in Excel.

• Reconcile all bank and credit card accounts.

• Research and resolve collections and billing disputes.

• Process payroll, electronic deposits and employee pay adjustments.

• Issue paychecks to contractors on a bi-weekly basis.

Executive Administrative Assistant at Winston-Salem State University

March 2012 - June 2013 (1 year 4 months)

Effectively coordinates meetings for the Assistant Provost of Faculty Affairs.

Maintains calendar, files and records for the office of Faculty Affairs.

Assembles needed information as requested by the Assistant Provost of Faculty Affairs.

Performs special projects or other related duties as assigned.

Coordinates events for Faculty Affairs, including arranging meeting space and meal arrangement.

Provides administrative and other support to Assistant Provost of Faculty Affairs.

Provides training, work direction and problem solving assistance for student workers, as appropriate.

Administrative Assistant at Harrison Bros. Inc

March 2009 - January 2012 (2 years 11 months)

Performed general clerical duties including photocopying, faxing, mailing, and filing.

Researched prices and purchased office furniture, equipment and supplies.

Greeted clients and visitors.

Answered telephones and transfer to appropriate staff member.

Inputted and maintained data by creating and modify documents such as invoices, reports, memos, letters and

financial statements using word processing, spreadsheet, database and/or other presentation software such as

Microsoft Office and QuickBooks

Accounts Receivable Administrator at Accountants Inc

April 2008 - March 2009 (1 year)

Managed large accounts for invoicing and billing.

Initiated collection calls on invoices when delinquent.

Prepared reports and spreadsheet, which were on weekly deadlines.

Processed credit card payments, posted payment from incoming check and ACH payment, & processed

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refunds for invoices that were overpaid. Also processed incoming and out going mail.

Medical Collector at Absolute Collection Service

December 2007 - March 2008 (4 months)

Initiated outbound calls for collections, as well as answered customer inquiries for collection accounts.

Answered client calls to help with resolving disputes and claim issues.

Filed customer claims in a timely manner, maintained customer accounts, and filed Workers Compensation

claims for patients and TPA’s.

Courses

Associate of Science (A.S.), Business Administration

and Management, General

Guilford Technical Community College

English

Psychology

Sociology

CIS110

Skills & Expertise

Student Affairs

Administrative Assistants

Higher Education

Event Planning

Research

Data Entry

PowerPoint

Microsoft Office

Outlook

Microsoft Word

Student Development

Microsoft Excel

Non-profits

Fundraising

Academic Advising

Customer Service

Access

Education

Guilford Technical Community College

Associate of Science (A.S.), Business Administration and Management, General, 2012 - 2015

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Guilford Technical Community College

Chemical Processing, 2000 - 2001

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Misha Blount

Admin Assistant at Winston-Salem State University

*************@***.***

Contact Misha on LinkedIn

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Contact this candidate