Customer Service Manager

Robert Lincoln Ohse

** ******* **** **. ******, CT. 96035 c: 860-***-****

aca6ax@r.postjobfree.com

EXECUTIVE SUMMARY

Highly motivated licensed electrician, subcontractor and carpenter seeking to apply for a manager, supervisor,

or customer service installations.

SKILLS:

licensed journeyman electrician: experienced in industrial/commercial electrical installations from

ground to finish construction: extensive experience as a federal inspector in the aerospace industry.

CORE QUALIFICATIONS

• •

Operations Management Strong interpersonal skills

• •

Inventory Control Strong organizational skills

• OSHA regulatory compliance • Strong work ethic

• •

Direct labor crew training Flexible work schedule

• •

Customer service skills Solid communication skills

• •

Solid independent worker Blueprint reading and interpretation

• •

Computer literate Troubleshooting at component level

• •

Consistent work history Policy/program development

• •

Deadline driven full setup/programing for CNC establishing goals

• and setting priorities

PROFESSIONAL EXPERIENCE

12/2010 to Current Operations manager for a small business product.

My Ponysunblock – Gold Canyon, AZ. 480-***-****

I am involved in the marketing, manufacturing and bookkeeping of

this product.

12/2009 to 11/2012 All a round handyman

Ohse Consulting-Gold Canyon, AZ

Experienced in all projects that need to be repaired or built with the

ability to design, build, repair in all skilled trade sectors.

01/2005 to 04/2009 Journeyman Electrician Supervisor

Gaylor Inc. -Phoenix, AZ Division 602-***-****

• Managed and assisted up to 10 man crews during the installation, testing and

inspection of all phases of electrical wiring in commercial, industrial and residential

buildings.

• Liable for the accurate adjustment of blueprints.

• Responsible for the design and layout of all electrical equipment and wiring.

• Experienced in all phases of control work with experience in design build.

10/2004 to 01/2005 Damage Assessor

Insurance Claims Inc. - Springfield MA

• Supervised adjustments to all claims presented to the insurance company.

• Scooped and wrote over 40 commercial and personal property claims in the four

month period.

• Relocated and assisted in claims during Hurricane Charley and successfully completed

multi-million dollar loss assessments.

• Applied interpersonal skills to coach novice damage assessors.

• Proficiently used Xactimate in estimating losses.

03/1996 to 01/2006 Journeyman Electrician Foreman

Buist Electric Inc. - Byron Center, MI 616-***-****

• Effectively demonstrated customer service as a service technician.

• Managed small work crews and familiarized co-worker with blueprints and field

installations.

• Successfully executed blueprint adjustments and completed various phases of controls

installation.

• Corresponded with general contractors over all stages of electrical work.

03/1978 to 03/1996 Journeyman CNC Machinist

Smith Industries Aerospace & Defense Systems – Grand Rapids, MI

EDUCATION

1975 Associate of Arts: Machinist

Wyoming Park High School -Wyoming, MI, USA.

Attended Kent Skill Center In Grand Rapids, Mi. for two years to

learn the correct methods of machining of metals and operating

machinery that cut metals.

References:

Arnold Brush : 231-***-**** Supervisor

Randy Gapen : 602-***-**** Supervisor

Lee Palmer : 313-***-**** associate

Bonnie Riedl : 480-***-**** associate

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