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Customer Service Technician

Location:
United States
Posted:
November 21, 2013

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Resume:

A nthony Richley

aca5g5@r.postjobfree.com 301-***-**** 19028 Coltfield Court, Gaithersburg MD 20886

P rofessional

Highly skilled, innovative, and results driven leader with management, technical field services, sales, and

marketing experience. Multi-faceted qualifications in the telecommunications and IT industry. Ability to

quickly learn and easily adapt to new concepts. Desire to obtain a position that will take full advantage of

my technical experience. E xtensive hands-on experience optimizing a telecommunications

f i rm.

Summary

Core expertise lies in my ability to effectively operate between vision and end result while

collaborating with others. Diverse professional experiences have solidified my ability to take

i nnovative concepts and convert them into value adding solutions. Recognized as a thorough

i ndividual with a hard working mentality and strong leadership.

Education Jan 1998-Jan

2002

A+, CompTia Computer Systems Specialist, Certified, Digital Corporation

M CSE, M icrosoft Certified Systems Engineer, course completion, Digital Corporation

M CP, M icrosoft Certified Professional, course completion, Digital Corporation

Net+, CompTia Network Specialist, course completion, Digital Corporation

Jones NCTI/Core, Cable View communications

E xperience

Sabre I ndustries A ug 2013-

Present

M1 Civil

Assemble 6-port multiband 1900/800MHZ RRH antennas, assemble Billing Of

M aterials, coaxial, RET’s and hybrid fiber sweeps and testing, operate Hi-Lo, CAD

welding and stranded grounding for GPS’s, cabinets and antenna pole grounds,

decommissioning of legacy and setting of cabinets, hybrid fiber termination for Sprint

4GLTE M MBS’s, BBU integration and alarm configuration, CAT5 Ethernet T1 and 66-

block

p unch downs for Telco and mudroom.

R oad & T rack Motorsports Jan 2012-

Aug 2013

Service Technician

• Conducted inspections, diagnostics and repairs on European imports.

• Serviced engines, t ransmissions, differentials, axles, brakes and fuel systems.

• M aintenance mechanical, electrical and all on-board computer systems.

• P roper maintenance of tools and shop equipment, customer contact for estimates.

• Complete shop repair records, estimates as well as warranty documentations.

D i rks Design & Build

Jan 2008-Jan 2012

P roject Manager

• Consulted clients to refine home design ideas, and estimate production.

• Developed/Maintained project records and supplies on numerous assignments.

• Coordinated schedule in addition to monitoring several projects daily.

• A llocate and managed staff, contractors, and industry professionals.

• P roven International Sustainable Home building Systems builder.

C able View Communications J une

2004-Jan 2008 Systems Technician

• I nstalled aerial and underground drops for residential and commercial clients.

• Complex wall-fishing of all cable types including coax, twisted and fiber.

• I nstalled, repaired and maintained taps, repeater-amplifiers and N ID’s.

• Designed and configured LAN’s and routers DNS, NP and IP configurations.

• Coaxial ingress and egress t roubleshooting, return path and packet loss.

Silver Bullet Communications

Field/Service Technician J une 2003-June

2004

• I nstalled aerial and underground drops for residential and commercial clients.

• Complex wall-fishing of all cable types including coax, twisted and fiber.

• I nstalled, repaired and maintained taps, repeater-amplifiers and N ID’s.

• Designed and configured LAN’s and routers DNS, NP and IP configurations.

• Coaxial ingress and egress t roubleshooting, return path and packet loss.

Of Note

I am recognized by my peers as an honest and reliable individual with a positive

and motivated personality with excellent customer service qualities.

Owner and operator of home based network communications, security and

entertainment systems business.



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