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Customer Service Training

Location:
Shelby, NC
Posted:
November 21, 2013

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Resume:

EMILY Y. BLANCHARD

**** ********** ** aca5e9@r.postjobfree.com

Charlotte, NC 28226 703-***-****

Objective

Obtain a fitness and health promotion or wellness position within a fitness setting using skills in exercise

evaluation and prescription, fitness assessment, and goal-setting.

Capabilities Profile

My proven capabilities are applicable in a variety of areas, including:

Biomechanics, Nutrition, Body Composition, Skinfold Assessment, Fitness Testing, Anatomy, Exercise

Physiology, Leadership, Strength Training, Conditioning, Exercise Prescription, Group Fitness, Health

Promotion, CPR, Wellness, Motor Learning

Education

East Carolina University Greenville, NC December 2011

BS in Health Fitness Specialist, Minor in Fine Art

Endorsed by the National Strength and Conditioning Association

Related Coursework: Exercise Physiology, Exercise Evaluation & Prescription, Biomechanics, Kinesiology,

Motor Learning & Development, Physics, Anatomy & Physiology, Exercise Adherence, Exercise for Special

Populations, Exercising & Aging, Exercise Leadership, Physical Conditioning

Certifications: FiTOUR: CPT, American Safety & Health Institute: CPR Pro, Emergency Oxygen, First Aid

Q-Principle: “Evolution of Service” and “High Performance” program training completed

Class Activity/Experience

Fitness Quest 10 San Diego, CA- Intern August-November 2011

Personal training, group fitness, sports camps, massage, program development, customer service;

Clientele: Professional athletes (NFL, NBA, MLB), general population, youth, elderly

ECU Health & Human Performance Research Participant/Volunteer May 2010-March 2011

Skinfold assessment, body composition, accelerometer, pedometer, blood pressure, activity log, BMI,

handgrip dynamometer, isokinetic machine, full body vibration machine

Sports/Clubs Experience

East Carolina University Women’s Club Rugby (D1) August 2005-Spring 2010

Member/Social Chair

Exercise Majors Club Member August 2011

Volunteer

Greenville Recreation & Parks Soccer Coach March 2011-April 2011

Extreme Makeover: Home Edition By ABC March 2009

Employment History

Harris YMCA Charlotte, NC June 2013-Present

Teen Camp Counselor

Safety, supervision, programming and involvement with program participants, leadership, growth and

development, team building, excellent communication skills

Harris YMCA Charlotte, NC October 2012-Present

2nd Grade Lead, After-school Counselor

Provide care, supervision and safety of participants in the program. Lead and plan activities, coordinating

educational, age-appropriate and Christian-valued activities for participants, providing excellent customer

service to members (parents/guardians and children), communicating

Harris YMCA Charlotte, NC May 2013-Present

Carmel Country Club- Fitness Specialist

Provide superior service to members; supervise fitness center, clean and organize equipment, strong

communication skills, further build and maintain relationship between Harris YMCA and CCC

InTone Fitness Greenville, NC January 2012- August 2012

Personal Trainer

1-1 training, small group training, group fitness, program design, boot camp, sports camps, customer service,

sales and membership, clean equipment, organize fitness area



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