Janice Faggart Troutman

**** ****** ****

Concord, North Carolina

704-***-****

aca5ao@r.postjobfree.com

QUALIFICATIONS

• Knowledge and understanding following HIPPA Guidelines

• Experience in Pathology Office

• Hold current Nursing Assistant I Certification and on North Carolina Nurse Aide Registry

• CPR Certified for BLS Healthcare

• Knowledgeable in charting data in company specific software

• Experience working with Alzheimer, dementia and stroke patients in long term care facility

• Excellent oral and written communication skills

• Proficient in Microsoft Word, Excel and Outlook Express 2010

EDUCATION

• CPR BLS Healthcare Providers, Mid-Carolina AHEC, Inc.

• Nurse Aide I, Rowan-Cabarrus Community College, Concord, North Carolina and North Carolina Nurse Aide I Registry

• Diploma

• Mount Pleasant High School, Mount Pleasant, NC

SKILLS

Patient Care:

• Experience with Alzheimer, dementia and stroke patients

• Prepared patients for Sundowning

• Answered call signals to determine patients’ needs immediately and provided individual specific care

• Interacted with RN, CNA’s and other staff, patients and the patients’ families

• Notified nurse of any complaints or physical changes of the patient immediately

• Vital Signs/electronic thermometers

• Transferred/ambulated patients/mechanical lifts

• Provided Range of Motion

• Fed or assist patient to eat and drink/recorded their intake/output

• Bathed clients and performed catheter care

• Assisted with Activities of Daily Living

• Changed linens for occupied bed, prepared open and closed beds

• Provided for specific need of patient while addressing emotional needs

• Requested additional CNA-I help as needed with patient and also assisted other CNA-I

Records Management:

• Knowledgeable in patient charting data in company specific software

• Entered data from the clinic for each specimen and verified accuracy/discrepancies between paperwork/specimen containers

• Followed HIPPA guidelines for security of all patient information regarding department reports

• Filed confidential hardcopy of all records according to alphabetical system

Medical Transcriptionist

• Transcribed dictation from the Pathologist using company specific software

• Handled all correspondence for the Pathologist

• Provided excellent customer service with all corporate customers

• Accurately entered data from the clinic for each specimen

• Addressed corporate customer requests for timely reports and second reviews of cases

Experience

Administrative Assistant, My Father’s House (CCM), Concord, NC (part time) August, 2013

Administrative Specialist, Laboratory Corporation of America, Charlotte, NC 2000-2013

Medical Transcription, Laboratory Corporation of America, Charlotte, NC 1995-2000

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