RANDEEP KAUR RIAT
* ******* ******** ****** **, Witham, Essex, CM8 1HT.
Telephone: 013**-****** Mobile: 079**-******
Email: ****.*******@*****.***
Personal Profile : I am a self-disciplined and motivated person who tackles life's
challenges with a smile.
Key Skills : I n addition, I am fluent in several languages consisting of English, Punjabi,
Gujarati, Hindi and Kiswahili.
EMPLOYMENT:
Woodford Green Dental Surgery, Woodford Green, Essex Oct 2010 to April 2011
TRAINEE DENTAL NURSE.
•Support the Dentist in all aspects of patient care.
•Get appropriate instruments ready, mixing materials and ensuring patient comfort.
•Charting
•Tiding up the surgery and sterilizing all of the instruments.
•Helping out with reception work i.e filling, faxing, answering calls.
•Reason for leaving was moving towns.
Marsh Affinity Group, Mayland House, Witham Essex 2007 - 2010 Part-
time 2003 – 2005 Full-
time
ASSISTANT TEAM LEADER FOR VODAFONE MOBILE PHONES INSURANCE
CALL CENTER.
•Dealt with Administrate claims, take escalated calls and complaints.
•Covered Team Managers Position while Manager on Staff leave.
•Attended coaching sessions, participate in team meetings.
•Supported colleagues to meet objectives of call centre, e.g with their Key Performance
I ndicators & Personal Development Plans.
•Meeting and exceeding the agreed minimum requirements of telephone talk time
(4mins) per working day.
•Reason for leaving, I was made redundant.
H atfield Peveral Nursery,Church Road,Chelmsford.
RELIEF WORKER AND ASSISTANT(CRB CHECKED) 2010 Part-
time
•Covered Staff holidays
•Looked after young children at the nursery.
NHS (ESSA), Collingwood road, Witham Witham
PROJECT ASSISTANT. Jun-Nov 2005
•Booked and arranged site visits for BT engineers and ESSA engineers.
•Took queries and inquires on the phone for the Project Manager
•Managed Spreadsheets and entered all the data that was required to keep the project
updated.
•Liaised with the contractors via emails and telephone to carry the work to customer’s
satisfaction.
Kestrel Digital Colours Link,Witham, CM8 2FN Witham
INTERNAL PROJECT MANAGER Feb-Jun 2005
•Supported senior account manager in all aspects.
•Ensured all work was carried out within clients needs.
•Ensured efficient and accurate information is conveyed to relevant departments in the
form of an accurate artwork or repro brief.
•Prioritized given project within a varied client base and effectively managing your time
to ensure deadlines.
•Maintained a professional and corporate awareness when dealing with internal
colleagues and external clients.
EDUCATION/QUALIFICATIONS
CPR Course - London 2010
JR Institute of Information Technology. - Arusha 2000 - 2001
Aptech Visual Programmer.
AA-Computers Tanzania. - Arusha 1998
PageMaker Desktop Publishing Course.
Popatlal Secondary School Tanga, Tanzania. - Tanga 1993 - 1997
12 Ordinary levels: English language, History, Geography, Mathematics, Maths, Kiswahili, Physics,
Chemistry, Biology, Civics, Accounting, Bookkeeping & Business Studies.
ADDIT IONAL INFORMATION
I enjoy Baking & Decorating cakes as I have recently been certified as stage 1 sugar craft cake
decorator. I consider myself a very reliable, approachable person who gives hundred percent in any
task put in.
References:
K.Singh Breda (Practice Manager)
Penhaligon Dental Centre Woodford Green Dental Centre
12 Penhaligon Court Tower Place 80 Snakes Lane East
Guithavon Street London Woodford Green
Witham London
CM8 1BQ IG8 7QQ
Tele: 013**-****** Tele: 020*-*******