RANDEEP KAUR RIAT

* ******* ******** ****** **, Witham, Essex, CM8 1HT.

Telephone: 013**-****** Mobile: 079**-******

Email: aca5aj@r.postjobfree.com

Personal Profile : I am a self-disciplined and motivated person who tackles life's

challenges with a smile.

Key Skills : I n addition, I am fluent in several languages consisting of English, Punjabi,

Gujarati, Hindi and Kiswahili.

EMPLOYMENT:

Woodford Green Dental Surgery, Woodford Green, Essex Oct 2010 to April 2011

TRAINEE DENTAL NURSE.

•Support the Dentist in all aspects of patient care.

•Get appropriate instruments ready, mixing materials and ensuring patient comfort.

•Charting

•Tiding up the surgery and sterilizing all of the instruments.

•Helping out with reception work i.e filling, faxing, answering calls.

•Reason for leaving was moving towns.

Marsh Affinity Group, Mayland House, Witham Essex 2007 - 2010 Part-

time 2003 – 2005 Full-

time

ASSISTANT TEAM LEADER FOR VODAFONE MOBILE PHONES INSURANCE

CALL CENTER.

•Dealt with Administrate claims, take escalated calls and complaints.

•Covered Team Managers Position while Manager on Staff leave.

•Attended coaching sessions, participate in team meetings.

•Supported colleagues to meet objectives of call centre, e.g with their Key Performance

I ndicators & Personal Development Plans.

•Meeting and exceeding the agreed minimum requirements of telephone talk time

(4mins) per working day.

•Reason for leaving, I was made redundant.

H atfield Peveral Nursery,Church Road,Chelmsford.

RELIEF WORKER AND ASSISTANT(CRB CHECKED) 2010 Part-

time

•Covered Staff holidays

•Looked after young children at the nursery.

NHS (ESSA), Collingwood road, Witham Witham

PROJECT ASSISTANT. Jun-Nov 2005

•Booked and arranged site visits for BT engineers and ESSA engineers.

•Took queries and inquires on the phone for the Project Manager

•Managed Spreadsheets and entered all the data that was required to keep the project

updated.

•Liaised with the contractors via emails and telephone to carry the work to customer’s

satisfaction.

Kestrel Digital Colours Link,Witham, CM8 2FN Witham

INTERNAL PROJECT MANAGER Feb-Jun 2005

•Supported senior account manager in all aspects.

•Ensured all work was carried out within clients needs.

•Ensured efficient and accurate information is conveyed to relevant departments in the

form of an accurate artwork or repro brief.

•Prioritized given project within a varied client base and effectively managing your time

to ensure deadlines.

•Maintained a professional and corporate awareness when dealing with internal

colleagues and external clients.

EDUCATION/QUALIFICATIONS

CPR Course - London 2010

JR Institute of Information Technology. - Arusha 2000 - 2001

Aptech Visual Programmer.

AA-Computers Tanzania. - Arusha 1998

PageMaker Desktop Publishing Course.

Popatlal Secondary School Tanga, Tanzania. - Tanga 1993 - 1997

12 Ordinary levels: English language, History, Geography, Mathematics, Maths, Kiswahili, Physics,

Chemistry, Biology, Civics, Accounting, Bookkeeping & Business Studies.

ADDIT IONAL INFORMATION

I enjoy Baking & Decorating cakes as I have recently been certified as stage 1 sugar craft cake

decorator. I consider myself a very reliable, approachable person who gives hundred percent in any

task put in.

References:

K.Singh Breda (Practice Manager)

Penhaligon Dental Centre Woodford Green Dental Centre

12 Penhaligon Court Tower Place 80 Snakes Lane East

Guithavon Street London Woodford Green

Witham London

CM8 1BQ IG8 7QQ

Tele: 013**-****** Tele: 020*-*******

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