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Out-Sourced Dispatcher/ Customer Service/ Data Entry

Location:
North Brunswick, NJ
Posted:
November 20, 2013

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Resume:

MELANIE M. ENRIQUEZ

*** ********** ****** ***. * North Brunswick, NJ 08902 ~ Cell Phone: 201-***-****

~ aca4z5@r.postjobfree.com

OBJECTIVE: To obtain a position where I can work with knowledgeable

professionals so I may enhance my knowledge and provide practical

experience in all facets of industry. Responsible, hardworking, trustworthy

and a highly motivated individual. Recognized for versatility, competency,

efficiency, excellent work ethics and positive attitude.

EDUCATION: Cittone Institute Edison, New Jersey

Certificate, Help Desk Analyst 2001

PROFESSIONAL EXPERIENCE:

Pavilion at Forrestal Princeton, New Jersey

Rehabilitation Technician Oct 2013 - Present

- Provides support services to the Physical Therapist and Occupational

Therapist on a day to day basis - Prepare patients for treatment. Transport

patients to treatment area.

- Provides support in patient care and in carrying out therapeutic activities

and physical assistance as directed and supervised by the therapist in a team

environment consistent with professional and ethical standards

- Utilizes clinic checklist, complete tasks of daily duties, weekly cleanings

and monthly cleanings, maintaining overall cleanliness and neatness of

clinic.

- Maintains friendly, cordial relations with all clients and employees;

maintain a positive work atmosphere by acting and communicating in a

manner that results in a positive work relationship with customers, co-

workers and managers.

- Assists with clerical and other non-patient care activities related to the

smooth functioning of the department

Kindermorgan Inc. Carteret, New Jersey

Out-Sourced Dispatcher/Data Entry June 2007 – Dec 2012

- Processed SAP generated orders

- Communicated effectively with operations and administrative personnel to

expedite product movements

- Interacted in a professional manner with truck drivers, carrier’s dispatchers

and CSRs to ensure rapid turnaround times

- Oversaw and ensured the filing of all necessary documentation

- Maintained accuracy of output records utilizing Microsoft Excel

- Administered special tasks at the direction of the Team Leaders and

Supervisor

- Reorganized and created effective methods for tracking orders or records

- Actively participated in the quality improvement process to help the

company’s growth and productivity

Clinical Laboratory Management Union, New Jersey

Data Entry Specialist June 2005 – June 2007

- Entered requisitions into computer system in an accurate and timely

manner ensuring all pertinent information is available and entered

- Performed tasks to support the laboratory technical staff in the areas of

specimen procurement, specimen processing and some basic lab testing

- Assigned specific computer generated identification numbers, check for

accuracy and record all items processed

- Performed microbiology procedures such as plating urine, throat and

genital cultures

- Identified and corrected errors. Verified and updated files and records

- Performed additional functions incidental to data entry activities

Quest Diagnostics Teterboro, New Jersey

Data Entry/Specimen Technician I May 2002 – June 2005

- Opened and inspected all specimens to assure accurate specimen count

- Verified requisition for completeness of patient and client information

- Correctly identified and matched requisition with specimen either manually

or with a computer generated label/barcode

- Accurately entered all patient specimen information into the system

- Produced and correctly affixed labels to specimen containers and

requisitions

- Maintained confidentiality of sensitive information concerning patients,

physicians, employees, clients, vendors and the Company

- Performed other duties assigned by supervisor

SPECIAL SKILLS:

Computer: MS Office 2000 and 2007 (Word, Excel, Access, Power Point),

Windows XP, Netscape Communicator, IE, SAP

Keyboarding: 65-75 wpm

Fluent in Tagalog; Familiarity with the Spanish Language



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