BRIGGITTE REID
**** ******** *******, *** *******, TX 78244
Cell# 210-***-****
aca3sk@r.postjobfree.com
Summary of Qualifications
Four years restaurant experience in multiple challenging positions including Front of House
(FOH) and Back of House (BOH). Dynamic restaurant manager looking to boost sales and
profitability through customer service and team building. Goal oriented professional with great
communication skills and qualities. Ability to quickly master new operations in a fast paced
restaurant environment. Highly organized and will accomplish all tasks consistently and
efficiently. Experienced in administrative tasks including purchasing products, inventory
management and control, accounting and scheduling. Able to organize, coordinate and lead
multiple projects simultaneously. Reliable and ready to accept any challenge.
Employment History
Assistant Manager-Taco Cabana September 2012-Present
Was responsible for inventory, employees and customer service at casual fast food restaurant.
Prepared food and served guests in a timely manner in order to maintain customer satisfaction.
Trained and oversaw new employees on equipment and service. Stocked, cleaned, opened and
closed restaurant at least 5 times a week. Made improvements to management techniques and
inventory control. Presented cost-efficient ideas for advertising new products, increasing sales
and appeal. Interviewed prospective employees and gave input on their potential performance.
General Manager-Grady’s BBQ May 2010- September 2012
San Antonio, TX
Manages front and back of house operations at a high volume restaurant. Promotes guest
satisfaction for steady repeat business by utilizing customer service skills. Trains new team
members, including assistant managers and cooks to maximize their level of performance.
Monitors restaurant for consistent sanitation, food quality and presentation. Handles weekly
inventory and vendor relations to ensure the timely and cost-effective purchasing of food,
beverages and small wares. Effectively leads, schedules and motivates a staff of up to 25 team
members through implementation of in-house training and incentive plans, resulting in increased
productivity levels and employee satisfaction. Continuously checks quality of food and customer
service for any inconsistencies. Maintains 2 party rooms of varying sizes, by providing catering
for guests to help them celebrate many different occasions. Quickly resolves any problems that
may occur to ensure a pleasant atmosphere with happy guests and employees. Has knowledge in
all policies and procedures of Grady’s BBQ.
• Has improved food and labor costs of 3 Grady’s BBQ restaurants resulting in numerous
quarterly bonuses for staff
• Mentored and coached 3 team members to be promoted to assistant manager
• Consistently meets budget for inventory and staffing
• TABC certified/Food Handler’s Card
Assistant Manager-Grady’s BBQ September 2009-May 2010
San Antonio, TX
Was responsible for inventory, employees and customer service at casual dining restaurant.
Prepared food and served guests in a timely manner in order to maintain customer satisfaction.
Trained and oversaw new employees on equipment and service. Stocked, cleaned, opened and
closed restaurant at least 5 times a week. Oversaw deliveries to off-site locations for catering
activities. Made improvements to management techniques and inventory control. Presented
cost-efficient ideas for advertising new products, increasing sales and appeal. Interviewed
prospective employees and gave input on their potential performance. Controlled inventory by
creating Excel spreadsheets for food, beverage and paper costs.
Event Coordinator-Grady’s BBQ March 2009-September 2009
San Antonio, TX
Coordinated catering events for parties of over 100 people. Ordered food and paper products for
all events. Communicated with restaurants, placing food orders for banquets. Assisted with
business operations, including event preparation. Scheduled, hired and trained servers in all job
responsibilities. Assigned and organized the work of event and food management teams. Took
care of the last moment quick fix issues, while keeping the clients and higher management
updated about the progress of work.
Accounting Technician-Grady’s BBQ February 2008-February 2009
San Antonio, TX
Responsible for accounts payable to vendor representatives. Handled daily accounts payable
processes. Managed vendor and supplier relations. Oversaw the timely and accurate processing
of invoices, purchase orders, expense reports, credit memos and payment transactions.
Maintained adherence to corporate accounting standards. Addressed escalated issues from
restaurant managers and vendors regarding accounts payable. Ensured accurate and compliant
accounts payable files and records in accordance with company policies and government
regulations.
Accounts Payable Vendor Representative Associate September 2006-February 2008
PSS World Medical
San Antonio, TX/Jacksonville, FL
Ensured that company’s liabilities were properly recorded. Reviewed vendor past due statements
and reconciled outstanding items. Researched past due invoices and resolved with the vendors.
Performed vendor reconciliations and ensured payments were expedited to vendors. Updated the
vendors and branches on status of invoices.
Supply Chain Expediter-PSS World Medical May 2005-
September 2006
Jacksonville, FL
Transmitted purchase orders to suppliers via phone and/or fax. Confirmed receipt of all purchase
orders to suppliers within 48 hours of transmitting. Updated purchase orders with expected
receipt dates of all items. Identified backorder items, determined the date, location and method of
shipment, and obtained a tracking reference number. Updated and maintained expected receipt
dates at order and item level. Communicated within department regarding problem shipments,
manufacturer backorder situations and vendor credit hold issues. Transmitted drop ship purchase
orders to suppliers via phone and/or fax.
Accounting Technician- Bray & Singletary P.A. November 2002-May 2005
Jacksonville, FL
Applied daily payments to over 30 different debtor’s accounts. Totaled all payments that were
received from each account. Created an Excel spreadsheet that displayed all payments posted for
that day. Added up each account separately, stamped each deposit with account number and
wrote out deposit slip for each account. Updated daily reports from following day, by inputting
total amounts into the database.
Purchasing Agent-Department of Defense November 1991-November 2002
Camp Pendleton, CA
Performed various duties to accomplish small purchase buyer and contract administrator
functions. Purchased, rented or leased supplies, personnel services, and equipment, using
simplified acquisition procedures. Reviewed purchase descriptions and statements of work for
accuracy of information. Made independent decisions in the suspension of purchase requests for
quotations. Initiated technical evaluations and awards to responsive and responsible sources
based on a fair and reasonable price. Had knowledge of many types of government contracts.
Skills
People Management. Planning. Teamwork. Giving Feedback. Customer Service. Developing
Budgets. Self-Motivated. Multi-tasking. Resolving Conflict. Verbal Communication. MS Office,
including Excel and Word. Email and Internet Browser. 60 WPM. 10 Key. Calculator. Copy,
print and fax.