Customer Service Medical
Resume:
Leslie N Moore
Guston, KY ****2
***************@*******.***
OBJECTIVE
• Dedicated, service focused professional seeking to transition into healthcare.
• Highly motivated to launch healthcare career; future goals include education leading to radiology.
• Reliable worker with the ability to quickly learn new concepts and skills.
• Backed by a solid work history, reputation as a team player and passion for helping others.
• Background includes phlebotomy and healthcare experience.
• Current on all immunizations (including tuberculosis and hepatitis B).
WORK EXPERIENCE
Fresenius Medical Care
08/2012 12/2012 Patient Care Tech. / Cert. Dialysis Tech.
• Provided outstanding care to hemodialysis patients.
Received education and training on hemodialysis processes and regulations.
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American Red Cross
9/2006 – 7/2012 Automated Collections Specialist II
• Received "exemplary" and "exceed expectations" ratings on all performance reviews. Cited for
excellence in interpersonal communications, teamwork, customer service, flexibility and reliability.
• Demonstrated the ability to interact with customers from diverse cultures and backgrounds.
• Transformed "difficult" donors into loyal, repeat guests by leveraging strengths in premium service
delivery and ability to find win win resolutions.
• Commended for multitasking abilities; frequently assigned to supervise blood drives.
Education
2003 GRADUATE ASHFORD HIGH SCHOOL
2003 2004 JEFFERSON COMMUNITY COLLEGE: GENERAL EDUCATION
2004 2005 SPENCERIAN COLLEGE: PHLEBOTOMY
AFFILIATIONS
1999 2003 Volunteer Southeast Alabama Medical Center
SKILLS
• MS Word
• MS Excel
• MS Outlook
• Medical Terminology
• Quality Patient Care
• Basic Vital Signs
• CPR Certified
• State Dialysis Certification from KBN
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