Customer Service Assistant

Edna Edosmwan

Mob: 077********

Email:*******************@*****.***

Profile

A mature, responsible and hardworking individual, who always strives to achieve the highest standards

possible, has the ability to remain calm under pressure with excellent bilingual and communication skills.

Works effectively with others and highly capable of working on own initiative, possesses an enthusiastic

approach to work and attention to details where appropriate. Ready, willing and able to play a key role in the

workplace In general a very cheerful approach to life providing a warm welcome with a lasting impression.

Skills

Understanding, patience and good listening skills

Good time management and organisational skills

Good team working skills

A flexible approach

Language skills – English Spanish and German

The ability to work to health and safety guidelines

Work History

8 Dec.2012/31 May 2013 Nation Immigration Police

Interpreter

Duties Included:

Attend small meetings with two or more people

Interpret after each sentence on behalf of the police

Completing relevant paperwork

6th January 2012/31st August 2012. Residential Care

Care Assistant

Duties Included:

Getting to know clients, their interests and their needs

Helping clients with daily personal care such as washing, dressing, using the toilet and feeding

themselves

Carrying out general tasks such as housework, laundry

Working with other health and social care professionals to provide individual care and development

plans

Helping to organise leisure activities

Going with clients to and from a residential home

1ST June 2010/31st October 2010. Hospital Of Parla

31st April 2009/1st Febuary 2010. Town Hall. Zalamea.

Cleaner

Duties Included:

Cleaning of wards and communal area to a high spec

General cleaning duties, mopping vacuuming and polishing

Wiping all work surfaces, floors and skirting

Cleaning washrooms

Following strict health and safety procedures to minimise infections

15th January 2007/18 March 2009. Juliet Nicholas.

Care Worker.

Duties Included:

Working with a child with disabilities

Assisting clients to get dressed in the morning.

Assisting clients with daily care such as washing, and toileting

Making and changing beds

General cleaning duties such as mopping vacuuming and dusting.

August 2005/January 5th 2007, Self Employed.

Carer and cleaning.

duties include,

working with adult, elderly people and children.

Duties Included:

Assisting clients to get dressed in the morning. Assisting clients with daily care such as washing,and toileting.

Making and changing beds

General cleaning duties such as mopping vacuuming and dusting.

Administer medication.

Good standard of education gained outside the UK, Including Math’s and English

University Of Benin Diploma in Social Work

2012 City Council of Parla Healthcare Course

2012 Computer Science Course

2005 – FOREM Mental Health Assistant and Substance Abuse

2006 Building Interior, Building Maintenance

2006 Occupational Risk Prevention

Trade & Distribution

Customer Service: Experience in small and medium shops/supermarkets

Waitress: Experience in working various restaurants

References

Available on request

Contact this candidate