Mukesh Kumar Verma

**, ****** ***, *****.

India Mobile: +91 (0) +981*******, 940-***-****

E-mail: aca3al@r.postjobfree.com

OBJECTIVE

Looking for an entry level position in BPO sector to grow along with the

company.

KEY SKILL

> Good listening and speaking skills.

> Good communication skills.

> Computer Knowledge.

> Target oriented.

> Work within time limit.

> Quick Learner.

> Good Team Leader.

TRAINING & CERTIFICATION

Training on soft skills development from Universal Informatics institute

Indore M.P.

Examination Major Courses Board/University Institute Performance

MBA

Distance Telecom

Management Annamalai University

Chennai Tamilnadu IITM Delhi India Pursuing B.E.

(2007)

Electronics &

Communication R.G.P.V. Bhopal

M.P. India Indira Gandhi Govt. Engg.

College Sagar M.P. India 66.94% XII(2002) PCM

M.P. Board India H.S.S. Dhamnod Dhar M.P. 66.67%

X(2000) M.P. Board India H.S.S. Dhamnod Dhar M.P.

42% EDUCATION INFORMATION

Telecom RF Optimization Software Tools Used:

> Computer Knowledge: Software Hardware Computer Knowledge, MS OFFICE/

EXCEL, PP.

> Window: XP/7.

> Software: C, C++, HTML.

> Languages: Fluent in English & Hindi

> Pre Processing RF Optimization Tools: TEMS, Genex Probe, Map Info, M Com.

> Post Processing RF Optimization Tools: TEMS Investigation, Huawei Genex

Probe, Genex Assistant, LMT, NEMO Outdoor, Agilent, Google Earth, Map

Info, MIPT, M Com, TEMS Pocket, Cell Maker.

> WORK WITH VENDOR EXP.: 1) Ericsson at Bangalore, Guwahati, Patna 2)

AlcaTel Lucent Orissa 3) Huawei Chennai, 4) Nokia S.N. Jharkhand and 5)

ZTE Kolkata 6) AlcaTel Lucent M.P.

> WORK WITH OPERATOR EXP.: 1) Airtel (Bangalore, Guwahati, Patna) 2)

Reliance (Orissa) 3) Aircel (Chennai), 4) Idea (Jharkhand) and 5) Tata

Docomo (Kolkata). 6) BSNL (M.P./CG).

WORK EXPERIENCE

> 4.2 Years Work Experience as a RF Drive Test Analyzer in

Telecommunication.

> Company Name: Teleysia Network Pvt ltd. Ahmadabad.

> Key Skill: Hard & Mind Working Capacity for Long Time, Good Team Leader &

Communication Skill.

Customer Complain Handling of Airtel, Idea, Reliance, BSNL, Tata Docomo,

Aircel, Uninor, Vodafone Operator's through Telephone after that Face to

face visit on customer site, solve technical issue related Coverage,

Quality, Call Drop related issue, Data Throughput issue solve by

optimization of related area site.

Coordinate Team for Customer Complain, RF Survey, Drive Test Process.

Coordinate with RF Team to perform task on daily basis & report to Project

Manager/ RNO.

Job Responsibilities: Perform Optimization Goal: Daily DT Activity Plan,

Pre-Post DT, TRAI Drive Test Activity, CW Drive Test Activity, Customer

Complain MNP Handling, Antenna Parameter Issue, RF drive test Activity,

Site Audit Work.

RF survey & Microwave survey LOS Survey Team Coordinate and Report (TSSR)

Work.

DT Route Plan, Short-Long-Voice calls Drive Test, Call Testing, Voice

Testing, Data Testing.

RF Drive Test Data Analyzer, RF Planning, Indoor/Outdoor Coverage RF

Survey work.

ORGANIZATION:

> GTL Limited Mumbai (India)

> Prithvi Information Solution Limited Hyderabad A.P. (India).

PERSONAL DETAILS

Name : Mukesh Kumar Verma

Father's Name : Late Sri C. L. Verma

Mother's Name : Smt. Ramdevi C.L.Verma

Add. : Q 2, PHC, Dhamnod Dhar M.P.

Date of Birth : 7th July 1984

Marital status : Single

Nationality : India

Languages : Fluent in English & Hindi

Interest : Playing Football, Travelling,

Listen Music

DECLARATION

I am Mukesh Kumar Verma hereby declares that the

information furnished above is true to the best of my knowledge.

Place: Noida

Mukesh Kumar Verma

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